All You Need to Know About RailTel Services in India


RailTel is an ICT provider which is a Central Public Sector Enterprise. Today RailTel is one of the biggest neutral telecom infrastructure providers in India. This enterprise owns the exclusive ROW (Right of Way) along the Indian Railway track. They have a pan-India OFC network (Optic fiber) which has now been placed in major cities and towns of different regions of India.

Did You Know that RailTel was introduced on September 26, 2000.

Aim of RailTel

The aim of incorporating RailTel was to modernize the already existing telecom operations for train control. The plan was to create additional revenue by laying optic fiber cables along railway tracks thereby enabling broadband as well as multimedia networks nationwide.

Interesting facts on RailTelAcross India, OFC covers more than 59500+ route km and 5990+ railway stations with citywide access of 18000+ km.

Certifications awarded

RailTel has been certified with credible certifications like

  • ISO 9001:2015,
  • ISO/IEC 20000-1:2018,
  • ISO/IEC 27001:2013
  • CMMI Level-4

RailTel and the Indian Railways

RailTel makes a great partner to the Indian Railways. It has undertaken several projects like

  • Provision of critical connectivity
  • IP based video surveillance at different stations,
  • E-office services
  • Short-haul connectivity among various stations
  • Long haul connectivity for inter-organizational connectivity in the Indian railways.
  • Various passenger services like the content-on-demand services, wi-fi across main railway stations, etc

Key Projects of RailTel

RailTel has actively undertaken many projects intending to provide quality connectivity services to all regions at affordable rates. Some of their main projects include:-

  1. Station Wi-Fi Project
  2. Content on Demand
  3. Hospital Management Information System
  4. Railway Display Network
  5. Bharat net
  6. National Knowledge Network
  7. Video Surveillance System

Areas of Expertise

You can use your RailTel Login credentials to enter the website. Once you access the site, you will be able to see the diverse services that are provided by RailTel.

Let us move on to get an idea of what expert services RailTel is offering.

  1. E-Office

    E-office is a cloud-enabled application that enables e-office implementation processes. You can see the various services in the table below.

    e-Office Product Suit e-Office Lite (e-File) e-Office Lite (SPARROW) e-Office Lite e-Leave e-Tour e-Office Premium
    File Management System (eFile) Yes - - Yes
    Knowledge Management System (KMS) Yes - Yes Yes
    Collaboration and Messaging Service (CAMS) Yes - Yes Yes
    Leave Management System (eLeave) - - Yes Yes
    Tour Management System (eTour) - - Yes Yes
    Personal Information Management System (PIMS) Yes Yes Yes Yes
    Property Return Information System Management (PRISM) - Yes - Yes
    Smart Performance Appraisal Report with Recording Online Window (SPARROW) - Yes - -
  2. HD Video Conferencing Services

    RailTel offers FHD-1080p (full high-definition ) video conferencing services that bring together people on a virtual basis. This is a timely service that has in particular been extremely useful during the pandemic and lockdown restrictions.

  3. Data Center Services

    Data Centre services offered by RailTel include the following:-

    • Load balancing services
    • Co-location
    • Application hosting
    • Dedicated hosting
    • Bandwidth services
    • Cloud computing
    • Advanced firewall services
    • DR site services
  4. RailWire Broadband

    RailTel broadband is known as RailWire. This is a community-based internet service incepted in the year 2008. They have some exclusive plans which customers will find interesting. We will be providing the details in an upcoming article. Catch you there!

Other important services offered by RailTel

  1. Security Operations Center
  2. Rack and Space Collocation
  3. Leased Line
  4. Virtual Private Network
  5. Internet Leased Line
  6. Signaling Services
  7. NLD For Voice Carriage
  8. Aadhaar Based Services
  9. Consultancy Services
  10. Tower Colocation

RailTel speed test

Like other service providers, RailTel broadband also provides good speed to consumers.

The speed parameters of their service have been given below:-

  • Ping - 72ms
  • Jitter - 5ms
  • Download - 2.4 Mbps
  • Upload - 16.4 Mbps

If you would like to take a RailTel speed test, click on Selectra Internet Speed Test.

RailTel broadband customer care details

Do you want to know more about RailTel services? Given below are the contact details for RailTel.

Registered Address

Plate-A, 6th Floor,

Office Block Tower-2,

East Kidwai Nagar, New Delhi-110023

Tel.: +91 11 22900600

Fax: +91 11 22900699

Network Operations Center Office

143, Institutional Area, Sector-44,

Gurugram - 122003,


T: +91 124 2714000,

F: +91 124 4236084

RailTel NOC Toll Free No.1800117245

Website :

For more information, you can email them at


With a brilliant approach to bringing innovation and revolution in various telecom projects, RailTel has impressed many customers. It has led to this enterprise is the sole choice for implementation of several projects owned by the Government of India like National Knowledge Network, Bharat Net, USOF funded OFC project done in North East India, etc. Let us wait and watch what more contributions we can expect from RailTel shortly.

Updated on