Railtel: Broadband Plans, Customer Care And Our Projects

RailTel, a "Mini Ratna (Category-I)" Central Public Sector Enterprise, is a leading ICT provider and one of the largest neutral telecom infrastructure providers in India, boasting a Pan-India optic fiber network. This network not only strengthens the backbone of the Indian Railways but also extends its benefits to the public, transforming how India stays connected.

RailTel: The Indian Railway Internet

RailTel's infrastructure plays a significant role in urban and rural connectivity, bridging the digital divide across the country. RailTel's optic fiber network currently spans over 61,000 route kilometers and includes coverage at more than 6,108 railway stations across India. Beyond the railway stations, RailTel’s optic fiber network provides citywide access, covering over 21,000 kilometers.

• RailTel is well known for several aspects like
• Provision of critical connectivity
• IP based video surveillance at different stations.
• E-office services
• Short-haul connectivity among various stations
• Long haul connectivity for interorganizational connectivity in the Indian railways.
• Various passenger services like content-on-demand services, Wi-Fi across main railway stations, etc

RailTel Broadband: RailWire

RailWire, the retail broadband arm of RailTel, operates on a collaborative Public-Private-Local-Entrepreneur (PPLE) model. This approach harnesses the resources of various partners such as RailTel, Access Network Providers, Aggregation Network Providers (AGNPs), and Managed Service Providers (MSPs) to deliver high-speed and cost-effective broadband services to end-users. 

The model utilizes RailTel's extensive nationwide Core Fiber Backbone Network, in conjunction with access networks provided by local entrepreneurs and FTTH infrastructure providers. In addition to this, it leverages the expertise of Managed Service Partners and Application Service Providers with IT and management capabilities. This proven model has served over 5.21 lakh home broadband users and involves, 8700+ local access network partners, demonstrating its efficacy over several years.

RailWire Broadband Plans: Delhi

RailWire Broadband Plans: Punjab

RailWire Broadband Plans: Andhra Pradesh

RailWire Broadband Plans: Assam

RailWire Broadband Plans: Gujarat

RailWire Broadband Plans: Haryana

RailWire Broadband Plans: Himachal Pradesh

RailWire Broadband Plans: Kerala

RailWire Broadband Plans: Tamil Nadu

RailWire Broadband Plans: Telangana

RailWire Broadband Plans: Uttar Pradesh

RailWire Broadband Plans: Maharashtra & Goa

How To Access Your RailTel Account?

It is quite easy to log in to your RailTel account. You need to access the website and log in with your RailTel login credentials.

Here are the steps required to log in:

1. Open the link https://www.railtelindia.com/component/users in your browser.
2. Enter your RailTel login details-User name & password
3. Submit and view your account

What To Know About RailTel Speed Test?

RailTel Corporation of India Ltd provides a customized speed test that users can use to check the speed of their existing broadband connection.

Here are the steps you can follow to take the RailTel Speed Test:

1. Visit the site- https://railtel.speedtestcustom.com
2. Select your host internet provider from the options given
3. Click On “GO”

You will receive your results within a few seconds with the following details:

• Ping
• Jitter
• Download
• Upload

Like other service providers, RailTel broadband also provides good speed to consumers.

• Speed Parameters of RailWire Broadband Service
• Ping -72ms
• Jitter -5ms
• Download -2.4 Mbps
• Upload -16.4 Mbps

RailTel Broadband Customer Care

Do you want to know more about RailTel services? Given below are the contact details for RailTel.

Stay with us & view all offers

The best broadband comparisons, carefully reviewed and updated plans exclusively for you!

Compare offers OR Broadband How-To Guides

Railtel- Services & Areas of Expertise

You can use your RailTel Login credentials to enter the website. Once you access the site, you will be able to see the diverse services that are provided by RailTel.

Let us move on to get an idea of what expert services RailTel is offering.

1. E-Office

   E-office is a cloud-enabled application that enables e-office implementation processes. You can see the various services in the table below.

   e-Office Product Suit	e-Office Lite (e-File)	e-Office Lite (SPARROW)	e-Office Lite e-Leave e-Tour	e-Office Premium
   File Management System (eFile)	Yes	-	-	Yes
   Knowledge Management System (KMS)	Yes	-	Yes	Yes
   Collaboration and Messaging Service (CAMS)	Yes	-	Yes	Yes
   Leave Management System (eLeave)	-	-	Yes	Yes
   Tour Management System (eTour)	-	-	Yes	Yes
   Personal Information Management System (PIMS)	Yes	Yes	Yes	Yes
   Property Return Information System Management (PRISM)	-	Yes	-	Yes
   Smart Performance Appraisal Report with Recording Online Window (SPARROW)	-	Yes	-	-

2. HD Video Conferencing Services

   RailTel offers FHD-1080p (full high-definition ) video conferencing services that bring together people on a virtual basis. This is a timely service that has in particular been extremely useful during the pandemic and lockdown restrictions.

3. Data Center Services

   Data Centre services offered by RailTel include the following:-

   • Load balancing services
   • Co-location
   • Application hosting
   • Dedicated hosting
   • Bandwidth services
   • Cloud computing
   • Advanced firewall services
   • DR site services
4. RailWire Broadband

Additional Services By RailTel

Take a look at the other services Railtel offers to the Indian Public:

1. Security Operations Center
2. Rack and Space Collocation
3. Leased Line
4. Virtual Private Network
5. Internet Leased Line
6. Signaling Services
7. NLD For Voice Carriage
8. Aadhaar Based Services
9. Consultancy Services
10. Tower Colocation

Key Projects of RailTel

RailTel has actively undertaken many projects intending to provide quality connectivity services to all regions at affordable rates. Some of their main projects include:-

1. Station Wi-Fi Project
2. Content on Demand
3. Hospital Management Information System
4. Railway Display Network
5. Bharat net
6. National Knowledge Network
7. Video Surveillance System

• Railtel Certifications
• ISO 9001:2015,
• ISO/IEC 20000-1:2018,
• ISO/IEC 27001:2013
• CMMI Level-4

RailTel Awards For Excellence 2024-2023

Here are the major awards won by Railtel in 2024-2023.

With a brilliant approach to bringing innovation and revolution in various telecom projects, RailTel has impressed many customers. It has led to this enterprise is the sole choice for implementation of several projects owned by the Government of India like National Knowledge Network, Bharat Net, USOF funded OFC project done in North East India, etc. Let us wait and watch what more contributions we can expect from RailTel in future.