Sun Direct DTH: Plans, Account Refresh and Customer Care

Sun Direct DTH is a leading direct-to-home satellite television service provider in India, offering a wide range of channels and services. In this guide, we will walk you through into the specifics of Sun Direct's DTH plans, discover how to effortlessly refresh your account, and learn about the customer-centric support services that make your viewing experience truly exceptional.

Sun Direct DTH

With a commitment to delivering quality entertainment, Sun Direct has earned its place of significance in the competitive DTH market. Whether it's movies, sports, or regional programming, Sun Direct DTH delivers seamless access to a world of entertainment right at your fingertips. Subscribers can buy different channels and packages from Sun Direct DTH channel list of 600.

With over over 14 million subscribers, Sun Direct is one of the leading players as the DTH provider. Digital satellite television is a great way to watch TV in India. With services like the ones offered by Sun's Direct, you can watch your favourite shows and movies from anywhere in the country.

Sun Direct DTH Plans

Whether you're looking for a pocket-friendly basic package or a comprehensive plan with HD channels and add-ons, Sun Direct DTH plans and pricing are designed to accommodate your specific requirements while keeping your budget intact.

Sun Direct has a wide-ranging and entertaining list of DTH packs. It offers over 600 channels in SD+ and HD+ resolution across the nation. These plans come in three (3) different bundles:

1. Sun Direct Curated Packs

   You can select your regional packs in SD. The list of which includes Tamil Economy and Kannada Super and from the HD packs like Telugu Silver, Kannada Gold, etc.

2. Broadcaster Bouquets

   You can select from the range of broadcaster bouquets available in Sun Direct like SD Bouquet 2-Tamil Prime SD,SD Bouquet 6-Telugu Super SD and more.

3. À La Carte

   You can select from a range of broadcaster À la carte channels like Color Bangla, Sony Aath, Jalsha Movies and more.

What plans are included in Sun Direct SD+?

Sun Direct SD+ offers an enriching television experience with its superior picture quality and extensive channel line-up. With its user-friendly interface and advanced features, Sun Direct SD+ ensures a seamless and immersive entertainment experience for viewers.

• PVR with external capacity of 32 GB
• Utilizes MPEG 4 technology
• Multi-Audio selection for enhanced viewing experience

Mentioned below are some of the most popular Sun Direct DTH plans that you can choose from:

• Sun Direct DTH Offers
• With 1 month recharge, get additional 3 days
• With 3 month recharge, get additional 7 days
• With 6 month recharge, get additional 15 days

What plans are included in Sun Direct HD+?

Sun Direct HD+ brings your favourite TV shows and movies to life with its high-definition picture quality and immersive audio. Experience superior visual clarity and crisp sound for an enhanced viewing experience with Sun Direct HD connection.

• PVR with external capacity of 1 TB
• Digital Dolby surround sound
• HEVC technology
• 1080i picture resolution
• 16:9 wide aspect ratio

How do I install Sun Direct DTH?

One of the most appealing aspects of Sun Direct DTH is its user-friendly installation process. You don't need to be a tech expert to set up your DTH connection. Follow the steps mentioned for Sun Direct DTH installation.

1. Assemble the Required Components

   Start by unboxing your Sun Direct DTH package. Inside, you'll find the essential components, including the Set-Top Box, remote control, power adapter, HDMI cable (if applicable), and the user manual. Ensure you have all these components at hand.

2. Choose an Ideal Location

   Select a suitable location near your TV for the Set-Top Box. It should be well-ventilated and free from obstructions to ensure proper functioning.

3. Connect and Switch On the Set-Top Box

   Plug one end of the power adapter into the Set-Top Box and the other into a power socket. Connect the HD Set-Top Box to your TV using the HDMI or AV cable. Make sure to use the appropriate cable for your TV model. Power on the Set-Top Box using the remote control or the power button on the device.

4. Follow On-Screen Instructions

   Your TV screen will display on-screen instructions to guide you through the initial setup process. This typically includes selecting your preferred language, time zone, and channel preferences.

5. Activate the DTH Connection

   To activate your Sun Direct DTH connection, you may need to call the customer care helpline or visit the Sun Direct website. They will guide you through the activation process, which usually involves providing your customer ID and smart card details.

6. Fine-Tune Your Viewing Experience

   Once your DTH connection is activated, you can customize your channel lineup, set parental controls, and explore additional features provided by Sun Direct.

7. Fine-Tune Your Viewing Experience

   Once your DTH connection is activated, you can customize your channel lineup, set parental controls, and explore additional features provided by Sun Direct DTH.

8. Fine-Tune Your Viewing Experience

   Once your DTH connection is activated, you can customize your channel lineup, set parental controls, and explore additional features provided by Sun Direct.

9. Enjoy Your DTH Experience

   Congratulations! Your Sun Direct DTH connection is now set up and ready to provide you with high-quality entertainment. Sit back, relax, and enjoy your favorite channels and shows.

Related:How to Add or Remove Channels in Sun Direct DTH?

What is the price of the Sun Direct DTH Set-top Box?

It is always suggested to compare the different DTH providers like Airtel DTH , Tata Play DTH, Videocon d2h,Dish TV and make a choice. Sun Direct offers its customers multiple options when it comes to set-top boxes. We’ve listed them below:

Sun Direct DTH Refresh

Whether you're a new or past customer, you might not be aware of the account Sun Direct refresh number. After you have recharged your Sun Direct DTH account or updated the channel list, you will see that the changes carried out are reflected in your account immediately. However, sometimes due to an issue, the change in channel pack doesn’t reflect on your account. But don't worry - we'll be sure to update you on any changes that may occur.

How do I refresh my Sun Direct account online?

Follow the steps below:

1. Turn on your Sun Direct DTH STB
2. Go to channel 36
3. Now you can visit the official website of Sun Direct.( Donot switch off your TV)
4. On the top, click on that ‘Help’ tab
5. You can see a statement like “If unable to view subscribed channel. “Click on it
6. Sign in using your registered mobile number or customer ID number
7. Select the error code from the drop-down menu
8. Click the ‘Refresh' button.

How do I refresh my Sun Direct account via SMS?

1. Type (error code)(smart card number)in the message space
2. Send it to 9600058585

How do I refresh my Sun Direct account via call?

1. You can dial 1800 123 7575 / 1800 103 7575.
2. You can also just give a missed call to 7601012345 from your registered mobile number

Sun Direct Customer Care

Customers can access Sun Direct DTH Customer Care Support for any product-related, technical, or account issues via various platforms. You can also reach the executives at Regional customer care number details, chatbox or even through complaint management system for issues  or queries related to Sun Direct DTH refresh, new connection booking, custom packages or more (customers need to fill in their registered mobile number to register a new complaint or know the status of their opened complaint). Apart from, we have mentioned below few important Sun DTH contact details. These include:

You can use either of the above platforms to find solutions to your issues like how to reactivate your DTH connection. If you want to upgrade your packages, don’t hesitate to reach out to Sun Direct customer care.