BSNL is one of India's most successful largest mobile and landline network operators. This telecommunications company is supported by the government and has a strong track record in the country even amid the emergence of other private mobile network operators.

This blog provides BSNL Mobile insights about its user portal, login procedures, an array of recharge plans, and the dedicated customer care services. Whether you're a BSNL Mobile user or considering it as your next mobile service provider, this guide provides valuable information to enhance your mobile experience. Read on to discover the convenience and benefits that BSNL Mobile brings to your fingertips.

BSNL: The Gateway to Connectivity

BSNL, a leader in landline and broadband services in India, launched mobile services in all BSNL Circles across India in 2002. The service was initially called Cellone and was renamed BSNL Mobile in 2007.

Offering both GSM and CDMA connections, BSNL also provides prepaid and postpaid plans. After its launch, BSNL Mobile Services has sought to keep pace with the changing technologies and competition in the mobile space. Currently, the mobile operator has more than 1,176.85 million mobile customers across India and has been a leader in multiple services, and became the first company to offer free roaming services across India.

BSNL Full Form

BSNL stands for Bharat Sanchar Nigam Limited. BSNL offers multiple telecommunication products and runs a successful mobile network that provides 3G and 4G data plans to almost every region in the country.

The History of BSNL

BSNL
Pre-Independence EraTelecommunications in India began during the British colonial era. In 1851, the first telegraph line was established between Kolkata and Diamond Harbour. Over the years, the telegraph network expanded across the country.
Post-IndependenceAfter India gained independence in 1947, the Department of Posts and Telegraphs (DPT) was formed to handle postal and telegraph services. In 1985, it was bifurcated into two entities: the Department of Posts (DoP) and the Department of Telecommunications (DoT).
Formation of BSNLOn October 1, 2000, the Government of India created BSNL, carving it out of the Department of Telecommunications (DoT). This move was a significant step towards corporatizing India's telecommunications services.
Transition to a CorporationInitially, BSNL functioned as a government department, but it was later transformed into a corporate entity to enhance operational efficiency and competitiveness.
Services and ExpansionBSNL started providing various telecommunications services, including landline and mobile phone services, broadband internet, IPTV, and enterprise services. It rapidly expanded its network and services to cater to the growing demands of the Indian populace.
Strategic Alliances and InitiativesBSNL entered into strategic alliances with various international and national players to enhance its service offerings and network infrastructure. It aimed to compete with private telecom operators and provide cost-effective services to its customers.
Challenges and RestructuringBSNL faced challenges due to competition, technological advancements, and financial constraints. To address these issues and to revamp its operations, BSNL underwent restructuring efforts to streamline its workforce and improve its efficiency.
Present-Day StatusAs of 2023, BSNL continues to operate across India, providing a wide range of telecommunications services to millions of customers. It is an essential player in the Indian telecommunications sector, striving to enhance its services and adapt to the evolving technological landscape.

BSNL Wired User Base in 2022 Bharat Sanchar Nigam Limited has a user base exceeding 7.1 million in the country during 2022.

BSNL Mobile Network

Bharat Sanchar Nigam Limited (BSNL) is a big player in the phone and internet industry in India. For many years, it has been linking people and locations all over the country. BSNL's mobile network is a very important part of how people in India communicate, providing good connections and lots of different services to millions of people.

BSNL 3G

BSNL Mobile launched 3G services pan India on 27 February 2010. BSNL Mobile already has 3G Roaming coverage in Mumbai & Delhi for other circle users through an arrangement with MTNL, which gives BSNL Mobile a 3G presence in all 22 out of 22 circles in India.

BSNL 4G

BSNL Mobile has begun offering 4G connectivity in some of India's broadband networks. LTE Band 1 has been launched in such telecommunications circles by upgrading the current 3G towers. As part of the renovation package promised by the Government of India, BSNL tendered in April 2020 to purchase tower-related telecommunications equipment for LTE deployment in other bands. The ailing network operator hit another roadblock in the deployment of 4G towers.

Revival package for BSNL The Cabinet has given the green light to a Rs 89,047 crore plan to help BSNL introduce 4G and 5G services.

BSNL SIM

A BSNL SIM card is a crucial component for accessing BSNL's mobile network and utilizing its telecommunication services. Here's a comprehensive overview of the BSNL SIM card, its features, acquisition process, and usage:

BSNL SIM Card Features

  • Subscriber Identity Module (SIM)
    A BSNL SIM card is a small, portable chip that securely stores information required to connect to the BSNL mobile network.
  • Unique Identification
    Each BSNL SIM card has a unique International Mobile Subscriber Identity (IMSI) and Integrated Circuit Card Identifier (ICCID) that identifies the subscriber and the SIM.
  • Contact Information Storage
    The SIM card stores contact information, text messages, and other data, providing essential communication functionalities.
  • Secure Communication
    It enables secure and encrypted communication between the mobile device and the BSNL network, ensuring privacy and confidentiality.

BSNL Portal

The BSNL portal is an online platform provided by Bharat Sanchar Nigam Limited (BSNL), a prominent Indian telecommunications company. It serves as a gateway for BSNL customers to access a range of services and information related to their BSNL accounts and subscriptions. 

The portal offers a user-friendly interface that allows customers to manage and control various aspects of their BSNL services from the convenience of their homes or offices. Through the BSNL portal, users can perform a variety of tasks, including:

  1. BSNL Bill Payment and Recharge: Customers can do their BSNL bill payment online and recharge their mobile or broadband services using the portal. It offers a quick and secure payment mechanism.
  2. BSNL Account Management: Users can manage their account details, view billing history, check BSNL balance and update personal information.
  3. BSNL Service Activation and Deactivation: Customers can activate or deactivate services, modify existing plans, and subscribe to new BSNL services.
  4. BSNL Complaints and Support: The portal provides a platform to register complaints, seek assistance, and track the status of service requests.
  5. BSNL Value-Added Services: Customers can explore and subscribe to various value-added services offered by BSNL.
  6. BSNL Tariff Plans and Offers: Information on current tariff plans, special offers, and promotions is available for users to browse and choose the best plan suited to their needs.
  7. BSNL Usage Details: Users can check their BSNL data balance usage details, such as data consumption, call history, and more.
  • How To Get A New BSNL Mobile Connection?
  • Locate the nearest BSNL outlet or store in your area.
  • Choose the BSNL plan that best suits your needs in terms of talk time, data, and other features.
  • Present valid identification and address proof documents.
  • Fill out the Customer Application Form (CAF) provided by the BSNL representative.
  • Get started with the verification process.
  • After verification, you will receive your new BSNL SIM card.
  • Complete the KYC (Know Your Customer) process, which involves providing your biometrics (fingerprint and/or retina scan) for verification.
  • Receive a tele-verification call on the provided mobile number for confirmation.
  • Once the verification process is completed, your BSNL mobile connection will be activated.

BSNL Login

To login to your BSNL account and access online services, follow these steps:

  1. Visit the BSNL Official Website: Open your web browser and go to the official BSNL website, which is https://www.bsnl.co.in/.
  2. Locate the Login Section: Look for the "Login" or "Sign In" section on the BSNL homepage. Usually, this can be found in the top right corner of the page.
  3. Choose the Relevant Portal: BSNL offers various portals for different services. Depending on what you want to access, select the appropriate portal. For example, you might choose the "BSNL Selfcare" portal for managing your mobile account.
  4. Enter Your Credentials: In the login section, you'll be prompted to enter your username and password. For most BSNL portals, your username is typically your mobile number or email associated with your account.
  5. Input Your Password: Enter the password associated with your BSNL account.
  6. Click on Login: After entering your credentials, click on the "Login" or "Submit" button.
  7. Access Your Account: Once logged in, you can access various services, manage your account, pay bills, check usage, recharge your mobile, and more, depending on the specific portal you are logged into.

BSNL Plans

Despite having certain coverage and connectivity issues, BSNL is known to provide affordable prepaid and postpaid data BSNL plans, which specially cater to the working middle-class sector of the country.

BSNL Recharge Plans: Prepaid 

If you’re looking for a BSNL plan that doesn’t bind you to a particular operator and is affordable, then you should consider choosing one of BSNL’s prepaid plans. Here are some of the most popular plans to choose from:

BSNL Prepaid Plans
BSNL Recharge Plans PriceBenefitsValidity
RS 18UNLIMITED VOICE CALLS + 1GB DATA PER DAY2 DAYS
Rs 75200 minutes of local and national calls + 2GB data + PRBT30 days
Rs 87Unlimited voice calls + 1GB data per day + 100 SMS per day + Hardy Mobile Games14 days
Rs 94200 minutes of voice calls + 3GB data30 days
Rs 97Unlimited voice calls + 2GB data per day + Lokdhun content18 days
Rs 99Unlimited voice calls + PRBT22 days
Rs 107200 minutes of voice calls + 3GB data35 days
Rs 108Unlimited voice calls + 1GB data28 days
Rs 118Unlimited voice calls to any network + 0.5GB/day + PRBT26 days
Rs 147Unlimited voice calls, 10GB data, access to BSNL tunes30 days
Rs 184Unlimited calls +1GB/day + 100 SMS/day + Lystn Podcast28 days
Rs 185Unlimited calls +1GB/day + 100 SMS/day + Challenges Arena Mobile Gaming Service + BSNL Tunes28 days
Rs 186Unlimited calls +1GB/day + 100 SMS/day + Hardy Games + BSNL Tunes28 days
Rs 187Unlimited calls +2GB/day + 100 SMS/day + Free PRBT28 days
Rs 197Unlimited calls (first 18 days) + 2GB data (first 18 days)150 days
Rs 228Unlimited calls + 2GB/day + 100 SMS/day1 month
Rs 239Unlimited calls +2GB/day + 100 SMS/day + Rs 10 talk value + Ad-free unlimited premium games1 month
Rs 247Unlimited calls + 50GB + 100 SMS/day + BSNL Tunes and Eros Now services30 days
Rs 269Unlimited calls + 2GB data per day + 100 SMS/day + BSNL Tunes and Eros Now services30 days
Rs 299Unlimited calls + 3GB data per day + 100 SMS/day + BSNL Tunes and Eros Now services30 days
Rs 319Unlimited calls + 10GB + 300 SMS + Free PRBT + Lokdhun content (60 days)75 days
Rs 347Unlimited calls +2GB/day + 100 SMS/day + Challenges Arena Mobile Gaming Service56 days
Rs 3891GB data per day + 100 SMS30 days
Rs 429Unlimited voice calls + 1GB data per day81 days
Rs 447Unlimited voice calls + 100 GB data + 100 SMS per day60 days
Rs 499Unlimited voice calls + 1GB data per day90 days
Rs 666Unlimited Voice Calls + 2GB/day) + 100 SMS/day + PRBT + ZING120 days
Rs 699Unlimited voice calls + 0.5GB data per day + PRBT service180 days
Rs 769Unlimited voice calls + 2GB data per day + 100 SMS a day + Eros Now Entertainment and Lystn Podcast service90 days
Rs 797Unlimited voice calls + 2GB data per day + 100 SMS a day + PRBT service365 days
Rs 999Unlimited calls + PRBT240 days
Rs 1,499Unlimited calls + 24GB data + 100 SMS/day365 days
Rs 1,999Unlimited calls + 600GB data + 100 SMS/day + PRBT + Lokdhun + EROS365 days
Rs 2,999Unlimited voice calls, 100 SMS per day, 3GB data/ day425 days

Last updated 19th Oct 2023

BSNL Postpaid Plans

BSNL postpaid plans are relatively less expensive compared to other mobile operators, however, while other operators have partnered with various streaming sites, BSNL doesn’t offer any special benefits to customers. Here are the top BSNL postpaid plans you can choose from:

BSNL Postpaid Plans
PlanFamily BenefitsData, Calls and SMSValidity
Rs 199N/A
  • 25 GB data with 75 GB rollover
  • Unlimited calls
  • 100 SMS per day
30 days
Rs 399N/A
  • 70 GB data with 210 GB rollover
  • Unlimited calls
  • 100 SMS per day
30 days
Rs 5251 additional family SIM
  • 85 GB data with 255 GB rollover
  • Unlimited calls
  • 100 SMS per day
30 days
Rs 7982 additional family SIM
  • 50 GB data with 150 GB rollover
  • Unlimited calls
  • 100 SMS per day
30 days
Rs 9993 additional family SIM
  • 75 GB data with 225 GB rollover
  • Unlimited calls
  • 100 SMS per day
30 days
Rs 15251 additional family SIM
  • Unlimited data
  • Unlimited calls
  • 100 SMS per day
30 days

Last updated 19th Oct 2023

FMS BSNL

FMS BSNL stands for "Facility Management Services by Bharat Sanchar Nigam Limited." It represents a comprehensive facility management service offered by Bharat Sanchar Nigam Limited (BSNL), a prominent state-owned telecommunications company in India.

FMS BSNL primarily focuses on the efficient management and maintenance of various facilities and infrastructure. This includes managing buildings, offices, installations, and other critical assets that are essential for the smooth functioning of BSNL operations.

The key objectives of FMS BSNL include:

  • Efficient Facility Operation and Maintenance:
    FMS BSNL aims to ensure that facilities are operating optimally, and maintenance is conducted efficiently to prevent disruptions in services.
  • Technical Support and Services:
    The service involves providing technical support for a wide range of functions, including electrical, mechanical, HVAC (Heating, Ventilation, and Air Conditioning), plumbing, and more.
  • Energy Management:
    FMS BSNL focuses on efficient energy management practices to reduce energy consumption, lower operational costs, and minimize the organization's environmental impact.
  • Integration of Modern Technologies:
    The service integrates modern technologies and best practices to enhance the overall facility management processes, including the use of automation, IoT (Internet of Things), and advanced monitoring systems.
  • Enhanced Productivity and Efficiency:
    By ensuring that facilities are well-managed and operational, FMS BSNL contributes to enhancing productivity and efficiency across various BSNL facilities.

BSNL Customer Care Number

If you have any queries or complaints, you can use the following information to reach out to the BSNL customer care:

Landline1800-345-1500
GSM Postpaid / Prepaid1800-180-1503
Broadband1800-345-1504
WLL / CDMA1800-180-1502
Enterprise Services1800-425-7007

BSNL: Frequently Asked Questions

How to activate BSNL SIM?

To activate a BSNL SIM card, insert it into your mobile phone and make a call. Follow the tele-verification process, provide the required information, and complete the activation by following the automated instructions.

How to check BSNL validity?

To check the validity of your BSNL mobile number, you can use one of the following methods:

  1. *Dial 123# and Call:
    Dial *123# from your BSNL mobile phone and press the call button. You will receive an SMS with details about your current plan, including validity.
  2. Send an SMS:
    Send an SMS with the text "STV BAL" to 123. You will receive a reply with the details of your plan, including validity.
  3. BSNL Mobile App:
    Download the BSNL mobile app from the App Store or Google Play Store. Log in with your BSNL mobile number and view plan details, including validity, within the app.
  4. BSNL Website:
    Visit the BSNL official website and log in to your account. Navigate to the plan details section to view your current plan and validity.
  5. Customer Care:
    Call BSNL customer care at 1503 (BSNL mobile) or 1800-180-1503 (from any other number) and inquire about your plan and validity from the customer service representative.

How to know my BSNL number?

To find out your BSNL mobile number, you can use the following methods:

  1. Dial a USSD Code:
    Dial *222# from your BSNL mobile phone and press the call button. You will receive a message displaying your BSNL mobile number.
  2. Call Customer Care:
    Dial 1503 (BSNL mobile) or 1800-180-1503 (from any other number) to reach BSNL customer care. The customer service representative can provide you with your BSNL mobile number after verifying your identity.
  3. Check on the BSNL Mobile App:
    If you have the BSNL mobile app installed on your phone, you can log in and view your registered BSNL mobile number in the app.
  4. Check on the SIM Card Packaging:
    If you have the original packaging of the BSNL SIM card, the mobile number is often printed on the packaging.
  5. Check on a Recharge Voucher or Receipt:
    If you have a recharge voucher or receipt, the mobile number is typically mentioned on it.

BSNL Mobile

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