Reviews of BSNL Prepaid, Postpaid & Broadband Service, Speed & Prices

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The state-owned company, Bharat Sanchar Nigam Limited, aka BSNL, was started on 15th September 2000. BSNL, the major government-operated company, was incorporated by the Department of Telecommunication and Ministry of Communication on 1st October 2000.

Presently, the company has more than 120 million active subscribers across India. BSNL takes the initiative to provide the best services at minimal cost for its users. The company offers its mobile prepaid and postpaid services, i.e., 2G, 3G, and 4G, with India's roaming services.

BSNL was the first company that made incoming roaming charges free across the country.

This article will talk about all the BSNL services, pricing, speed of the internet, and the reviews of prepaid and postpaid mobile services, wings services, wireless and broadband services, FTTH, fiber net, and business solutions, etc.

All BSNL Services


In late 2002, BSNL launched its mobile GSM prepaid and postpaid services under CellOne with all 22 telecom circles and access to International roaming services with more than 300 network providers worldwide.

Later in 2010, BSNL started its 3G services across Pan India. BSNL can now provide mobile services in Mumbai and Delhi without roaming after the successful merger with MTNL in 2019. The company is starting rolling out the 4G services with its 5 Mhz spectrum.


BSNL is most popular for its wireless and broadband network services in India. The company had launched its broadband services on 14th January 2005.

BSNL currently offers the DSL broadband line across more than 190 cities in India. Competing with Reliance JioFiber, Airtel Xstream Fiber broadband, and much more, BSNL brought cheap broadband plans to the market.


Apart from the above services, BSNL brings the Landline, BharatFiber (FTTH), and BSNL Wing services to the Indian telecom market. BSNL started taking Landline, FTTH broadband registration, and its Internet Telephony (VOIP) as Wings through the BSNL self portal.

BSNL Landline is the largest fixed-line telephone connection in India. It has over 10.41 million customers and a 49.34% market share in the country.

BSNL Mobile Prepaid Review

BSNL has launched aggressive new prepaid and postpaid recharge plans this year for all the users in India. The company provides low-cost unlimited recharge plans for every customer and the cheapest international roaming recharge packs among all other telecom providers in India.

As of 31st January 2021, BSNL reached a subscriber base of 122.10 million and became the 19th largest telecommunications network worldwide. As the 4th largest telecom sector, BSNL always tries to provide its best service to the users.

Because of that, BSNL has designed a comprehensive range of perfect recharge plans for every customer. BSNL prepaid recharge plans start with just Rs. 10 and span up to 6000, including full talk time recharge packs with lifetime validation. And the cheapest roaming plan is Rs. 57, which comes with 30 days of validity.

Apart from that, BSNL offers unlimited voice calling from BSNL to BSNL and other networks and unlimited internet data with free SMSs starting at Rs. 398. Along with all unlimited recharge plans, BSNL offers PRBT services absolutely free of cost.

BSNL is now rolling out its 4G services and the LTE support using its 60% existing networks across India. Yet in most of the areas, 4G services have not arrived. Because of that, the reviews of prepaid users are not so satisfactory.

Though the 2G and 3G prepaid affordable recharge plans and the network services are excellent in every corner, the review states that the 2G and 3G prepaid users are happy with the services provided by BSNL.

PRBT stands for Personalised Ring Back Tunes. BSNL offers to its users the PRBT services in which users can change BSNL caller tunes unlimited times. It only comes with unlimited recharge plans.

Here are some reviews by the BSNL Prepaid users; that we have collected from our survey

BSNL network is an excellent network. The recharge packs are very cheap and affordable. The company’s network is the most powerful.


BSNL 3G provides breakneck speed and Roaming services to its customers at a reasonable price that is affordable for the maximum of us.


I am using this network for five years because its network facility available at any place in India. The calling facility is too good. The recharge amount is too low compare with other networks.


BSNL Postpaid Review

BSNL has the cheapest starter pack when it comes to postpaid recharge plans. BSNL offers Rs. 199, which comes with 3hr 30 minutes of voice calling, 25GB 2G/3G internet data, and 100 SMSs daily for 30 days. At Rs. 399, Rs. 798 and Rs. 999 monthly rental postpaid plans, you can get extensive voice calling and internet data benefits.

Let’s see some BSNL postpaid reviews by the users :

No interruptions in service. Low tariff, best postpaid service.


We have got the same benefits and services as with every network, but BSNL offers the service at a lower price than others. So, I switched to BSNL. I have no complaints till now.


Excellent service of BSNL postpaid. I always forget to recharge, so I switched from BSNL prepaid to postpaid within four days. The service is good.


BSNL Broadband Review

BSNL broadband plans are the most reliable and cheap of all other broadband service providers. If you choose BSNL broadband services, the broadband plans start at just Rs. 299, which offers you up to 20 Mbps unlimited internet speed for 30 days validity. It is the cheapest broadband plan of BSNL.

There are more affordable, cheaper packs available when it comes to ADSL plans. At Rs. 369, you can activate up to 8 Mbps internet speed and 2GB/day unlimited data per month; in this plan, if you want to download anything, the speed will be up to 125 kbps and free night calling from 10:30 pm to 6 am, and 24 hours unlimited calling on Sunday.

After the JioFiber launch, BSNL has also introduced its FTTH Bharat Fiber broadband plans to the market. As per FTTH plans, at a minimum monthly rental pack of Rs. 499, you will get 30 Mbps high-speed unlimited data with a FUP limit of 3300 GB.

BSNL has no Gigabit plans yet. So, most of the users are switching to different broadband services. But the company will come with more broadband high-speed plans in the near future.

Some broadband reviews that we have collected from users :

Due to low download speed, online content binging is challenging. The service is average.


I am using broadband for three years, and the speed is ok according to the price. Though sometimes, the network interrupts.


Cheap broadband services in India. I have a Bharat Fiber net. No interruptions in my areas. Happy with the service. If you have good coverage, then install it.


As of May 2019, the BSNL broadband and wireless networks have a member of 22 million active customers in India.

BSNL Coverage

As a Pan India telecom sector, BSNL has covered its network service in every corner, including hilly and rural areas.

BSNL has the best network coverage for both mobile and broadband services among all other network providers.

BSNL mobile and broadband is available in every metro city and major cities like Hyderabad, Chennai, Kolkata, Mumbai, Delhi, Pune, Ahmadabad, Bangalore, Noida, Gurugram, and Ghaziabad, etc. and the rest of all other cities in India.

Here are some customers valuable reviews :

I don't know about others, but I'm satisfied with BSNL services. I was there in Kashmir valley in June 2019 and got stuck in Baramulla thanks to BSNL networks; when no network was available, BSNL helps me find my path. And in hill areas and northernmost India, only BSNL is available. I love this.


Where there is no tower, there is BSNL. When I went to Sikkim, all SIMs went to emergency services. Only BSNL has networks. I was surprisingly happy with BSNL.


How Is Customer Service?

BSNL customer care service is available 24/7. If you are struggling with any network or business-related problem or have any issues regarding your service, you can directly contact them. The professional customer executives provide you the best guidance.

For mobile prepaid or postpaid service, you can call the toll-free number 1800-180-1503 or 1503. And you can call 8003451500 from other networks as well.

If you need solutions for your broadband services or details for a new broadband connection, then you can dial the toll-free number at 1800-425-7007.

We have got some real feedbacks from the BSNL users by our survey. Let’s look into them :

The best thing is that they provide better customer care service and solve all problems of customer earliest. This is a trustworthy network.


Customer care service took too much time to solve my Landline problem. They fixed my line after four days of my complaints.


The broadband connection is feeble. After complaints to the customer executives, they fix the issue every time. After few days, the service becomes poor again.


Pricing Review

BSNL has the lowest-cost plans for every service among other networks. BSNL prepaid talk time recharge starts at just Rs. 10, and unlimited voice calling recharge comes at Rs. 147 for 30 days. It is the cheapest unlimited plan till now.

The same thing applies to broadband services. BSNL gives the highest benefits at a low cost that is ultimately budget-friendly and affordable to anyone. The lowest BSNL broadband plan is Rs. 299, which offers up to 20 Mbps internet speed and unlimited data for 30 days.

BSNL never compromises with its internet speed. From 20 Mbps to 300 Mbps, BSNL has all kinds of broadband plans for its users.

The reviews of the BSNL price are excellent. Most of the users are very happy with the low-cost plans. Here are some great reviews of satisfied customers.

I am a BSNL user. Before, I have used Reliance Jio and Airtel mobile network, but they have provided very costly plans. Then I chose the BSNL mobile network. BSNL gives me a speed of 1-3 Mbps. Then why I will choose any other mobile network.


I only switched to BSNL because of low-cost prepaid plans. I have no complaints. The internet speed is not fast enough, but after 10:30 pm, the internet speed goes up to 4 Mbps.


BSNL only provides the cheapest unlimited recharge plans. I only need unlimited calling, so why pay more when BSNL gives the same thing at low prices.


Low-cost service plans, average internet speed, no issue with the network. No complaints. Good Enough.


Operator And Service Review

BSNL has its own online portal where you can register for a new connection and get your service done at your doorstep within a day. BSNL is a quick service provider in India.

Without having any advance payment or additional delivery charge, you can book your service at the online portal. The team will visit your door to provide you necessary service.

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