Hathway Broadband: Benefits, Data Plans, Bill Payment & Customer Care
Hathway Cable & Datacom Limited is a leading Multi System Operator as well as a cable broadband service provider in India. They aim to be the single point access provider, who brings a bulk of entertainment, information and services to your homes as well as office spaces. One of their ventures that has soared to success is the introduction to Hathway broadband plans. These facilities are available in 21 cities in India. Hathway is a Pan India ISP license holder and also holds the honour of being the first cable tv service provider who offered High-speed broadband plans across the selected cities.
Awards & Recognitions
- Best MSO by Indian Telly Awards (nine times )
- Star News Brand Excellence Awards for Brand Excellence in Digital Products for Internet Services in 2011
- Voted as one among the Best Managed Media companies in Asia in the year 2013 ( In a study by Euromoney )
Welcome to Hathway broadband services
Being the first Indian Cable ISP, Hathway brought in a revolution in the usage of the internet. Customers were astounded by a truly exciting experience of enjoying high -speed broadband services at the comfort of their homes. Business establishments embraced the new technology of high bandwidth of Hathway cable infrastructure as they could process huge amounts of data transmission within seconds. Hathway rose as an excellent broadband and internet service provider within no time. Know more about the leading broadband providers.
The Hathway subscriber gets the service through a cable network on his /her PC or a corporate LAN via a cable modem/router. The fibre-optic network and Internet Node & Data centre has certainly enabled an effective and reliable broadband service.
Benefits of Hathway Broadband
- Faster Wi-Fi at home & Business
- Surf streaming and sharing on multiple devices
- Minimum of 50 Mbps speed
- 24*7 customer service
- Reliable service round the clock
Get acquainted with Hathway Broadband internet plans
Hathway broadband plans offer Information, Entertainment and learning on one platform. Now you can enjoy your favourite songs, download games, stream videos and upload your lovely memories at lightning speed. The advance technology makes it possible for consumers to enjoy an internet speed of up to 100 Mbps allowing a no-buffering experience. The best part is that you can connect multiple devices at the same time and still experience smooth connectivity.
Compare Broadband plans
Hathway internet plans bring endless possibilities that take you on a savouring coverage experience. Of course, you could also compare your broadband plans with other service providers like Airtel Broadband Plans, BSNL Broadband Plans, Act Fibernet and Jio Fiber.
What perks does a Hathway Broadband subscription bring
- A Wi-Fi Router Free* for using
- No Monthly rentals
- No installation charges for the Wifi router
- Best Broadband Deals/plans for your Home with speed up to 50mbps
- An ideal Broadband service for your Business -completely customized according to your Business requirements
Understanding Hathway broadband plans
Hathway comes with two sets of broadband plans. The details of each have been described below. The two categories are as follows:-
- Best Broadband Deals for Home
- Broadband service for your Business
Best Broadband Deals for Home
Take a look at the prepaid Plans provided by Hathway. The plans are specific for each city. Below mentioned are the plans for Mumbai, Delhi and Chennai.
|Plan Name||NEW HD ELITE||LP Community_50MB||GPON_SuperBlast _ULTD||GPON Premuim_ULTD||GPON Super premium||GPON_300MBPS|
|Speed||50 Mbps||50 Mbps||100 Mbps||150 Mbps||200 Mbps||300 Mbps|
|Post FUP||Unlimited||2 Mbps||5 Mbps||5 Mbps||5 Mbps||6 Mbps|
|Subscription Charges for 3 months (Rs)||2550||2100||2247||2697||2997||3750|
|Subscription Charges for 6 months (Rs)||5100||4200||4494||5394||5994||7500|
|Subscription Charges for 12 months (Rs)||10200||8400||8988||10788||11988||15000|
|Plan Name||Excellence 50 Mbps pre||SPL_ROD_25 Mbps PRE||Gpon_Excellence 100 Mbps Pre||SPL NEW GPON SUPERTHUNDER||Gpon_75Mbps Prepd|
|Speed||50 Mbps||25 Mbps||100 Mbps||150 Mbps||75 Mbps|
|FUP(Monthy)||1000 GB||500 GB||1000 GB||1000 GB||1000 GB|
|Post FUP||3 Mbps||5 Mbps||2Mbps||5 Mbps||5 Mbps|
|Subscription Charges for 3 months (Rs)||NA||NA||2097||2250||1797|
|Subscription Charges for 6 months (Rs)||3825||2994||3825||4500||3594|
|Subscription Charges for 12 months (Rs)||7200||5988||7200||9000||7188|
|Plan Name||Dual Band 300||Dual Band 200||Premium unlimited 150|
|Wi-Fi Router||Dual Band Router Free to Use||Dual Band Router Free to Use||Dual Band Router Free to Use|
|Subscription Charges for 1 month (Rs)||NA||NA||900|
|Subscription Charges for 3 months (Rs)||4200||3600||2397|
|Subscription Charges for 6 months (Rs)||8400||7200||4794|
|Subscription Charges for 12 months (Rs)||16800||14400||9588|
|Name||Blaze||Value Pack||GPON Single Band Hybrid||GPON dual Band Hybrid|
|Speed||100 Mbps||150 Mbps||100 Mbps||150 Mbps|
|Post FUP||3 Mbps||3 Mbps||3 Mbps||3 Mbps|
|Wi-Fi Router||Free To Use||Dual Band Router Free To Use||Free To Use||Dual Band Router Free To Use|
|Hybrid Box Installation Charges||NA||NA||999*||999*|
|Hybrid Box||NA||NA||Free To Use||Free To Use|
|Subscription Charges 1 month||NA||NA||749||899|
|Subscription Charges 2 months||1498||1798||NA||1798|
|Subscription Charges 3 months||2247||2697||2247||2697|
|Subscription Charges 6 months||4494||5394||4494||5394|
|Subscription Charges 12 months||8988||10788||8988||10788|
|Plan Name||LIGHT50||VALUERTL 100||FREEDOM2_150|
|Post FUP||50 Mbps||100 Mbps||150Mbps|
|Subscription Charges for 3 months (Rs)||1800||2097||2397|
|Subscription Charges for 6 months (Rs)||3600||4194||4794|
|Subscription Charges for 12 months (Rs)||7200||8388||9588|
|Plan Name||Flash 2 Max||Ultra Infinite 2 Mbps||Ultra 1 Mbps|
|Speed||2 Mbps||2 Mbps||1 Mbps|
|FUP(Monthy)||19 GB||11 GB||No Limit|
|Post FUP||600 Kbps||600 Kbps||NA|
|Subscription Charges for 1 month (Rs)||NA||700||2100|
|Subscription Charges for 3 months (Rs)||2325||2025||3900|
|Subscription Charges for 6 months (Rs)||4400||3650||NA|
|Plan Name||HD 2 Stream – 50 Mbps||HD ELITE–50 Mbps||SPL HD4 Stream||GPON_SUPERBLAST||GPON_PREMIUM Dual router||GPON_SUPERPREMIUM Dual router|
|Speed||50 Mbps||50 Mbps||50 Mbps||100 Mbps||150 Mbps||200 Mbps|
|FUP(Monthy)||300 GB||500 GB||1000 GB||Unlimited||Unlimited||Unlimited|
|Post FUP||1 Mbps||2 Mbps||3 Mbps||5 Mbps||5 Mbps||5 Mbps|
|Subscription Charges for 3 months (Rs)||2399||2549||2835||2247||2697||2997|
|Subscription Charges for 6 months (Rs)||4599||4949||5419||4494||5394||5994|
|Subscription Charges for 12 months (Rs)||8799||9349||10395||8988||10788||11988|
|Plan Name||HERO||Amuse||Hero Unlimited||Premium Unlimited|
|Speed||50 Mbps||100 Mbps*||40 Mbps||150 Mbps|
|FUP Monthly||1000 GB||Unlimited||Unlimited||Unlimited|
|Post FUP||3 Mbps||3 Mbps||3 Mbps||3 Mbps|
|Wi-Fi Router||Free To Use||Free To Use||Free to Use||Dual Band Router Free To Use|
|Subscription Charges for 3 months (Rs)||NA||1800||1500||2397|
|Subscription Charges for 6 months (Rs)||2994||3600||3000||4794|
|Subscription Charges for 12 months (Rs)||5988||7200||600||9588|
Hathway launched a 300Mbps broadband plan, back in 2018, around which time they had also partnered with TP-link to deliver for the first time in India, the Edge Wi-Fi Mesh solution to enable smooth Wi-fi Connectivity even in basements. The service-minded team spirit was described aptly by Mr Rajan Gupta, Managing Director, Hathway.
"Wi-Fi is the oxygen for digital homes and our mesh routers can blanket a home with great coverage. With demand for 4K OTT entertainment, online gaming and Internet of Things applications on the rise, it's necessary for us to provide ultra-high-speed connectivity to our consumers. Chennai is one of the fastest-growing markets for broadband and content consumption. Hathway is delighted to offer this service, which is a first in India and Chennai will be the first market to receive this service."
Business Broadband Connectivity
The Hathway packages for business people offer several services that are suitable for the requirements of different business clients. There is a dedicated fiber connection that provides excellent internet services. The two services offered include:-
1. Fiber Internet Services
- Dedicated Fiber Internet Connection:
- Dedicated fiber Internet services:
- Most suitable for MNCs, BPOs, Call Centers, Telcos and other organizations running latency-sensitive applications.
2. Multi-Office Connectivity
- Gold (SME PLANS) Connection
- Contended (1:1) dedicated Internet broadband services
- Most Suitable for MNCs, Large Corporates, Software Companies etc.
|Plan Name||Superblast 50 Mbps||New HD 4 Advance 50 Mbps||Superblast 50 Mbps||Superblast 50 Mbps||Superblast 50 Mbps|
|Speed||50 Mbps||50 Mbps||50 Mbps||50 Mbps||50 Mbps|
|Post FUP||2 Mbps||2 Mbps||4 Mbps||6 Mbps||8 Mbps|
|Subscription Charges for 1 month (Rs)||
|Subscription Charges for 3 months (Rs)||
|Subscription Charges for 6 months (Rs)||
|Subscription Charges for 12 months (Rs)||
- Documents that are to be submitted along with CRF - Photo ID Proof, Address Proof and Passport size photo.
- CPE-Modem Rental, charges are applicable on select plans.
- The download speed indicated is only up to our ISP node.
- Speed and Data usage limit are subject to Hathway's Fair Usage Policy
- Kindly contact your nearest Hathway branch offices for area-specific plans/schemes & SME / Corporate Services.
- Installation charges and taxes extra as applicable.
- Certain plans/schemes are available in select areas only.
Hathway Customer Care Centres Details
Hathway takes pride in dealing on a personal basis with all its customers. Each customer is treated equally as important. They have from the start offered 24*7 customer support to ensure that their services are completely satisfactory. Kindly find the customer service centres details from the table below:-
|City||New Customer Sales helpline||Existing Customer||Broadband Helpline No|
|Mumbai||022- 68768200||022- 68768200||022- 68768200/ 1800 419 3114|
|Delhi||9167114444/022-43764600||9167114444/022-43764600||9167114444/022-43764600/ 1800 419 3114|
|Kolkata||033-40302444||NA||033-40302444/ 1800 419 3114|
|Chennai||044-40284028||044-40284028||044-40284028/ 1800 419 3114|
|Bangalore||080-40161616||080-40161616||080-40161616/ 1800 419 3114|
Contact Details for any Hathway broadband-related enquiriesEmail id: email@example.com
If you belong to a city other than that shown in the above table. kindly find your Hathway customer service centre from the below link:-
For city wise customer service -https://www.hathway.com/About/ContactUs
Hathway broadband bill payment – Easy and Convenient
Hathway offers uninterrupted service for broadband bill payment. They make sure that the customers are in no way inconvenienced while making their payments. For this they have cleverly devised the below methods to offer a hassle-free experience:-
- Online Payment :
You can easily make a Broadband online payment by link
- Collection box :
You can deposit a cheque at the nearest Hathway Dropbox or Relationship centres, Monday to Friday between 10 am to 6 pm
- Doorstep Payment pick-up :
All you have to do is make a request by choosing "Cheque Pick up" at their website.
- Or send an SMS and type your ISP_Renew Account Number to 575759.
An executive will be sent to collect your payment. This option charges Rs 100/- plus taxes for the pick-up.
Hathway’s Happy Customers
Hathway enjoys a subscription of over 11 million subscribers. Out of these, 430,000 have opted to use broadband services to enhance their internet experience. Hathway broadband customer care provides 24* 7-lifetime support to these happy customers who are considered as family.
A concluding note to our readers. All the above mentioned Hathway broadband plans are subject to specific terms and conditions. There may be updates that are not mentioned above. In case you would like to alert us of such changes, please do not hesitate to contact us for the same.