Hathway Broadband: Benefits, Data Plans, Bill Payment & Customer Care

hathway broadband plans

Hathway Cable & Datacom Limited is a leading Multi System Operator as well as a cable broadband service provider in India. They aim to be the single point access provider, who brings a bulk of entertainment, information and services to your homes as well as office spaces. One of their ventures that has soared to success is the introduction to Hathway broadband plans. These facilities are available in 21 cities in India. Hathway is a Pan India ISP license holder and also holds the honour of being the first cable tv service provider who offered High-speed broadband plans across the selected cities.


Awards & Recognitions

  • Best MSO by Indian Telly Awards (nine times )
  • Star News Brand Excellence Awards for Brand Excellence in Digital Products for Internet Services in 2011
  • Voted as one among the Best Managed Media companies in Asia in the year 2013 ( In a study by Euromoney )

Welcome to Hathway broadband services

Being the first Indian Cable ISP, Hathway brought in a revolution in the usage of the internet. Customers were astounded by a truly exciting experience of enjoying high -speed broadband services at the comfort of their homes. Business establishments embraced the new technology of high bandwidth of Hathway cable infrastructure as they could process huge amounts of data transmission within seconds. Hathway rose as an excellent broadband and internet service provider within no time. Know more about the leading broadband providers.

The Hathway subscriber gets the service through a cable network on his /her PC or a corporate LAN via a cable modem/router. The fibre-optic network and Internet Node & Data centre has certainly enabled an effective and reliable broadband service.

Benefits of Hathway Broadband

  • Faster Wi-Fi at home & Business
  • Surf streaming and sharing on multiple devices
  • Minimum of 50 Mbps speed
  • 24*7 customer service
  • Reliable service round the clock

Get acquainted with Hathway Broadband internet plans

Hathway broadband plans offer Information, Entertainment and learning on one platform. Now you can enjoy your favourite songs, download games, stream videos and upload your lovely memories at lightning speed. The advance technology makes it possible for consumers to enjoy an internet speed of up to 100 Mbps allowing a no-buffering experience. The best part is that you can connect multiple devices at the same time and still experience smooth connectivity.

Compare Broadband plans

Hathway internet plans bring endless possibilities that take you on a savouring coverage experience. Of course, you could also compare your broadband plans with other service providers like Airtel Broadband Plans, BSNL Broadband Plans, Act Fibernet and Jio Fiber.

What perks does a Hathway Broadband subscription bring

  • A Wi-Fi Router Free* for using
  • No Monthly rentals
  • No installation charges for the Wifi router
  • Best Broadband Deals/plans for your Home with speed up to 50mbps
  • An ideal Broadband service for your Business -completely customized according to your Business requirements

Understanding Hathway broadband plans

Hathway comes with two sets of broadband plans. The details of each have been described below. The two categories are as follows:-

  1. Best Broadband Deals for Home
  2. Broadband service for your Business

Best Broadband Deals for Home

Take a look at the prepaid Plans provided by Hathway. The plans are specific for each city. Below mentioned are the plans for Mumbai, Delhi and Chennai.

Hathway Fiber Broadband plans for Home Users in Mumbai
Plan Name NEW HD ELITE LP Community_50MB GPON_SuperBlast _ULTD GPON Premuim_ULTD GPON Super premium GPON_300MBPS
Technology DOCIS DOCIS FIBER FIBER FIBER FIBER
Speed 50 Mbps 50 Mbps 100 Mbps 150 Mbps 200 Mbps 300 Mbps
FUP(Monthy) Unlimited 500GB Unlimited Unlimited Unlimited Unlimited
Post FUP Unlimited 2 Mbps 5 Mbps 5 Mbps 5 Mbps 6 Mbps
Subscription Charges for 3 months (Rs) 2550 2100 2247 2697 2997 3750
Subscription Charges for 6 months (Rs) 5100 4200 4494 5394 5994 7500
Subscription Charges for 12 months (Rs) 10200 8400 8988 10788 11988 15000
Hathway Fiber Broadband plans for Home Users in Delhi and NCR
Plan Name Excellence 50 Mbps pre SPL_ROD_25 Mbps PRE Gpon_Excellence 100 Mbps Pre SPL NEW GPON SUPERTHUNDER Gpon_75Mbps Prepd
Technology DOCSIS DOCSIS GPON GPON GPON
Speed 50 Mbps 25 Mbps 100 Mbps 150 Mbps 75 Mbps
FUP(Monthy) 1000 GB 500 GB 1000 GB 1000 GB 1000 GB
Post FUP 3 Mbps 5 Mbps 2Mbps 5 Mbps 5 Mbps
Subscription Charges for 3 months (Rs) NA NA 2097 2250 1797
Subscription Charges for 6 months (Rs) 3825 2994 3825 4500 3594
Subscription Charges for 12 months (Rs) 7200 5988 7200 9000 7188
Hathway Fiber Broadband plans for Home Users in Chennai
Plan Name Dual Band 300 Dual Band 200 Premium unlimited 150
Installation Free Free Free
Wi-Fi Router Dual Band Router Free to Use Dual Band Router Free to Use Dual Band Router Free to Use
FUP(Monthly) Unlimited Unlimited Unlimited
Post FUP NA NA NA
Subscription Charges for 1 month (Rs) NA NA 900
Subscription Charges for 3 months (Rs) 4200 3600 2397
Subscription Charges for 6 months (Rs) 8400 7200 4794
Subscription Charges for 12 months (Rs) 16800 14400 9588
Hathway Fiber Broadband plans for Home Users in Bangalore
Name Blaze Value Pack GPON Single Band Hybrid GPON dual Band Hybrid
Speed 100 Mbps 150 Mbps 100 Mbps 150 Mbps
FUP(Monthly) Unlimited Unlimited unlimited Unlimited
Post FUP 3 Mbps 3 Mbps 3 Mbps 3 Mbps
Installation Free Free Free Free
Wi-Fi Router Free To Use Dual Band Router Free To Use Free To Use Dual Band Router Free To Use
Hybrid Box Installation Charges NA NA 999* 999*
Hybrid Box NA NA Free To Use Free To Use
Subscription Charges 1 month NA NA 749 899
Subscription Charges 2 months 1498 1798 NA 1798
Subscription Charges 3 months 2247 2697 2247 2697
Subscription Charges 6 months 4494 5394 4494 5394
Subscription Charges 12 months 8988 10788 8988 10788
Hathway Fiber Broadband plans for Home Users in Kolkata
Plan Name LIGHT50 VALUERTL 100 FREEDOM2_150
Technology GPON GPON GPON
Speed 50Mbps 100Mbps 150Mbps
FUP(Monthy) Unlimited Unlimited Unlimited
Post FUP 50 Mbps 100 Mbps 150Mbps
Subscription Charges for 3 months (Rs) 1800 2097 2397
Subscription Charges for 6 months (Rs) 3600 4194 4794
Subscription Charges for 12 months (Rs) 7200 8388 9588
Hathway Fiber Broadband plans for Home Users in Chandigarh
Plan Name Flash 2 Max Ultra Infinite 2 Mbps Ultra 1 Mbps
Speed 2 Mbps 2 Mbps 1 Mbps
FUP(Monthy) 19 GB 11 GB No Limit
Post FUP 600 Kbps 600 Kbps NA
Subscription Charges for 1 month (Rs) NA 700 2100
Subscription Charges for 3 months (Rs) 2325 2025 3900
Subscription Charges for 6 months (Rs) 4400 3650 NA
Hathway Fiber Broadband plans for Home Users in Pune
Plan Name HD 2 Stream – 50 Mbps HD ELITE–50 Mbps SPL HD4 Stream GPON_SUPERBLAST GPON_PREMIUM Dual router GPON_SUPERPREMIUM Dual router
Technology DOCSIS DOCSIS DOCSIS GPON GPON GPON
Speed 50 Mbps 50 Mbps 50 Mbps 100 Mbps 150 Mbps 200 Mbps
FUP(Monthy) 300 GB 500 GB 1000 GB Unlimited Unlimited Unlimited
Post FUP 1 Mbps 2 Mbps 3 Mbps 5 Mbps 5 Mbps 5 Mbps
Subscription Charges for 3 months (Rs) 2399 2549 2835 2247 2697 2997
Subscription Charges for 6 months (Rs) 4599 4949 5419 4494 5394 5994
Subscription Charges for 12 months (Rs) 8799 9349 10395 8988 10788 11988
Hathway Fiber Broadband plans for Home Users in Hyderabad
Plan Name HERO Amuse Hero Unlimited Premium Unlimited
Speed 50 Mbps 100 Mbps* 40 Mbps 150 Mbps
FUP Monthly 1000 GB Unlimited Unlimited Unlimited
Post FUP 3 Mbps 3 Mbps 3 Mbps 3 Mbps
Installation Free Free Free Free
Wi-Fi Router Free To Use Free To Use Free to Use Dual Band Router Free To Use
Subscription Charges for 3 months (Rs) NA 1800 1500 2397
Subscription Charges for 6 months (Rs) 2994 3600 3000 4794
Subscription Charges for 12 months (Rs) 5988 7200 600 9588

Special mention

Hathway launched a 300Mbps broadband plan, back in 2018, around which time they had also partnered with TP-link to deliver for the first time in India, the Edge Wi-Fi Mesh solution to enable smooth Wi-fi Connectivity even in basements. The service-minded team spirit was described aptly by Mr Rajan Gupta, Managing Director, Hathway.

Mr Rajan Gupta Said

"Wi-Fi is the oxygen for digital homes and our mesh routers can blanket a home with great coverage. With demand for 4K OTT entertainment, online gaming and Internet of Things applications on the rise, it's necessary for us to provide ultra-high-speed connectivity to our consumers. Chennai is one of the fastest-growing markets for broadband and content consumption. Hathway is delighted to offer this service, which is a first in India and Chennai will be the first market to receive this service."

Business Broadband Connectivity

The Hathway packages for business people offer several services that are suitable for the requirements of different business clients. There is a dedicated fiber connection that provides excellent internet services. The two services offered include:-

1. Fiber Internet Services

  • Dedicated Fiber Internet Connection:
  • Dedicated fiber Internet services:
  • Most suitable for MNCs, BPOs, Call Centers, Telcos and other organizations running latency-sensitive applications.

2. Multi-Office Connectivity

  • Gold (SME PLANS) Connection
  • Contended (1:1) dedicated Internet broadband services
  • Most Suitable for MNCs, Large Corporates, Software Companies etc.
These plans are available at present in Mumbai
Plan Name Superblast 50 Mbps New HD 4 Advance 50 Mbps Superblast 50 Mbps Superblast 50 Mbps Superblast 50 Mbps
Speed 50 Mbps 50 Mbps 50 Mbps 50 Mbps 50 Mbps
FUP(Monthly) 125 GB 300GB 600GB 1000GB 1500GB
Post FUP 2 Mbps 2 Mbps 4 Mbps 6 Mbps 8 Mbps
Subscription Charges for 1 month (Rs)

1100

1900

2400

4200

6500

Subscription Charges for 3 months (Rs)

3297

5400

7200

12600

17999

Subscription Charges for 6 months (Rs)

6245

10800

13300

23300

33900

Subscription Charges for 12 months (Rs)

12090

21600

26400

46200

65999

  • Note
  • Documents that are to be submitted along with CRF - Photo ID Proof, Address Proof and Passport size photo.
  • CPE-Modem Rental, charges are applicable on select plans.
  • The download speed indicated is only up to our ISP node.
  • Speed and Data usage limit are subject to Hathway's Fair Usage Policy
  • Kindly contact your nearest Hathway branch offices for area-specific plans/schemes & SME / Corporate Services.
  • Installation charges and taxes extra as applicable.
  • Certain plans/schemes are available in select areas only.

Hathway Customer Care Centres Details

Hathway takes pride in dealing on a personal basis with all its customers. Each customer is treated equally as important. They have from the start offered 24*7 customer support to ensure that their services are completely satisfactory. Kindly find the customer service centres details from the table below:-

City New Customer Sales helpline Existing Customer Broadband Helpline No
Mumbai 022- 68768200 022- 68768200 022- 68768200/ 1800 419 3114
Delhi 9167114444/022-43764600 9167114444/022-43764600 9167114444/022-43764600/ 1800 419 3114
Kolkata 033-40302444 NA 033-40302444/ 1800 419 3114
Chennai 044-40284028 044-40284028 044-40284028/ 1800 419 3114
Bangalore 080-40161616 080-40161616 080-40161616/ 1800 419 3114

Contact Details for any Hathway broadband-related enquiriesEmail id: support@hathway.net

If you belong to a city other than that shown in the above table. kindly find your Hathway customer service centre from the below link:-

For city wise customer service -https://www.hathway.com/About/ContactUs

Hathway broadband bill payment – Easy and Convenient

Hathway offers uninterrupted service for broadband bill payment. They make sure that the customers are in no way inconvenienced while making their payments. For this they have cleverly devised the below methods to offer a hassle-free experience:-

  • Online Payment :

    You can easily make a Broadband online payment by link

  • Collection box :

    You can deposit a cheque at the nearest Hathway Dropbox or Relationship centres, Monday to Friday between 10 am to 6 pm

  • Doorstep Payment pick-up :

    All you have to do is make a request by choosing "Cheque Pick up" at their website.

  • Or send an SMS and type your ISP_Renew Account Number to 575759.

    An executive will be sent to collect your payment. This option charges Rs 100/- plus taxes for the pick-up.

Hathway’s Happy Customers

Hathway enjoys a subscription of over 11 million subscribers. Out of these, 430,000 have opted to use broadband services to enhance their internet experience. Hathway broadband customer care provides 24* 7-lifetime support to these happy customers who are considered as family.

A concluding note to our readers. All the above mentioned Hathway broadband plans are subject to specific terms and conditions. There may be updates that are not mentioned above. In case you would like to alert us of such changes, please do not hesitate to contact us for the same.

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