How To Recharge Your Disconnected DTH Connection

Tata Sky, Airtel Digital TV, Videcon, Sun Direct, DishTV, etc., are among the topmost broadcast service providers in the country. They offer multiple DTH services, including the deactivation and reactivation of their cable.

The deactivation of service can happen due to several reasons. For instance, if you have forgotten to recharge after your expiry date for a long time or have not used the dish service for months, the chances are that your connection will be deactivated or suspended. In this kind of situation, you can reactivate your DTH connection from the comfort of your own house if you wish to.

Reactivation/ Restoration of DTH service is not that difficult, but different service providers have different processes. Some providers charge a minimal amount for reactivation of services, and some are free of cost. Below we have mentioned the top DTH service providers and how to activate disconnected DTH services.

Dish TV

Dish TV is one of the oldest DTH services in India and is the number 1 choice for millions of Indians. Their prompt customer service is a big part of why they have been among the country's top service providers for years together.

Restoration FeesDish TV charges a minimal amount of Rs.25 as a restoration fee to reactivate the suspended service. However, if the suspended period exceeds three months, the user will have to pay Rs.100 as a reactivation fee.

Rules InvolvedTo reactivate/ restore the service, the service should be deactivated for at least 15 days. The user can opt for temporary deactivation of 15 days as many times as they want. The user can only avail of temporary deactivation when the subscription is active.

Steps To Reactivate

To reactivate the service follow the steps below:

  1. Go to the website and select the package you want and recharge for it
  2. If you face any difficulties, you can contact their customer care on 9501795017 (call charges may apply).
  3. You can also send an SMS "CALL ME" to 57575 from your registered mobile number and wait for the executive to get in touch with you.

Tata Sky

Ever since the launch of Tata Sky in the country, DTH services have become more popular and accessible. Tata Sky has changed the way of home entertainment in India. It does provide not only excellent picture quality and prices but also has top-notch service.

Restoration FeesIf you have not used their connection for a long time or have forgotten to recharge, it might result in the deactivation of the connection. But don't worry, as Tata Sky has a simple procedure to reactivate the service for a minimum of Rs. 10-15.

Rules InvolvedMany users have been able to reactivate Tata Sky's service even after 9-12 months! However, to reactive your connection, the service must be deactivated for a minimum of 15 days first.

Steps To Reactivate

  1. Switch on your TV and Set-top box.
  2. From your registered mobile number with Tata Sky, Dial – 9040590405 and hang up. The customer care will shortly get back to you. They will ask you which package you would like to purchase and the payment method. After the payment is made, the account will be reactivated.

If the above method doesn't result in reactivation, get in touch with their customer care. You will need to provide your customer id and your registered mobile number for payment to be made to reactivate your account.

Airtel Digital TV

Airtel Digital TV offers 550 channels and has a loyal customer base of over 16.6 million users in the country. Their exciting offers and 24x7 available customer service make it easier for their users to reach out to them in need of any difficulty.

Restoration FeesWhether your account is suspended or deactivated, you can restore the connection for the price of Rs. 20 only.

Rules InvolvedTo reactivate/restore the service, it must be inactive for at least 15 days.

Steps To Reactivate

All you need to do is recharge the disconnected DTH package is follow the steps below:

  • Call customer care at 81300-81300 from your registered mobile number.
  • You can also recharge online via their official website with your customer id/registered mobile number.

Videocon D2h

Videocon d2h is one of the top TV cable service providers, is co-owned by Dish TV and Videocon. Videocon d2h has over 69 million users in the country and provides various exciting offers and services to their users.

Restoration FeesYou can temporarily suspend the connection for up to 90 days for Rs.25 only. If you wish to extend the period beyond 90 days, you will have to pay a fee of Rs. 100 (inclusive of GST).

Rules InvolvedThey have a temporary suspension offer that allows the user to disable their D2h service temporarily. If you know that you will not be using the D2h service for an extended period and don't want to get it suspended or deactivated, you can opt for this offer. All you need to do is inform them 15 days prior. The temporary deactivation has to be for a minimum duration of 15 days.

Steps To Reactivate

To reactivate your Videocon DTH account, follow the steps below:

  1. Log in to your account via the website through your registered mobile number or customer ID and make the payment for the next recharge.
  2. You can also contact the customer care team on 97818-97818/91156 91156 or get in touch on WhatsApp on 8750917917. You can also try their toll-free number 1800 212 212.

Sun Direct

A prime DTH choice for many users, Sun Direct has one of the cheapest packages.

Restoration FeesIf, for any reason, your account is deactivated/suspended, you can restore it for absolutely no cost.

Steps To Reactivate

Follow the steps below to reactivate your Sun Direct account:

  1. Login to your Sun direct account using your registered mobile number/customer id and recharge for a package of your choice.
  2. As soon as the payment is made, your account will be reactivated.
  3. You can also send an email to [email protected] or call the customer service team at 7094012345 (toll-free) for assistance.


These are some of the top DTH services available in our country and some ways you can use to restore your connection. We hope this article has helped you get a better understanding of the reactivation of your DTH service.

For more such blogs on DTH services in India, please browse through our section on Selectra.

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