The government of India launched MTNL (Mahanagar Telephone Nigam Limited) on 1st April 1986 to raise revenue of the telecom sector by expanding it to the metropolitan cities of Delhi and Mumbai. It also included neighbouring towns. Do you wish to explore more about MTNL, its services and its plans? Read on to find out in depth!

Overview: MTNL

MTNL Overview In Detail
Company DetailsNames & Facts
Government Nominee DirectorShivendu Gupta
Niraj Verma
Chairman & MDP K Purwar
Founded On1st April 1986, India
HeadquartersDelhi & Mumbai
Authorized capital: Equity Share 2022-23₹3500 CR
Subscriber base23.5 lakh as of March 2023
Official WebsiteMTNL Delhi
MTNL Mumbai
Contact Number+91 (11) 24319020
Operational inMumbai, New Delhi, Mauritius, Noida, Gurgaon, Faridabad, Ghaziabad, Mumbai Municipal Corporation, New Mumbai Corporation and Thane Municipal Corporation.
AddressMahanagar Doorsanchar Sadan 5Th Floor, 9 CGO Complex, Lodhi Road NEW DELHI,110003 India

MTNL: Connect with Family and Friends

MTNL is a leading mobile network provider for Delhi and Mumbai cities in India. MTNL gives you the freedom to be on the go, offering you world-class technology and connectivity. It provides a host of telecom services that include fixed telephone service, GSM (including 3G services) & CDMA-based mobile service, Internet, Broadband, ISDN and Leased Line services.

MTNL provides the basic telephone services within seven days of registration subject to technical feasibility, however, the mobile network services are provided immediately subject to completion of all required formalities by the subscribers.

MTNL: List of Telecom Services

There is a wide range of services offered by MTNL to its consumers across its network in the country. Their focus is to win lifelong customers by providing exceptional experiences and utmost satisfaction.

  • Landline
  • Broadband
  • Mobile Services
  • FTTH (fibre-to-the-home)
  • MPLS & Lease Circuits
  • ISDN
  • Web Hosting
  • Toll Free Services
  • Virtual Card Calling

MTNL Mobile: Get a New MTNL Mobile Connection!

MTNL is the first and only service provider to offer 3G mobile internet services through a phased roll-out in the country. The company offers its services via a modern data centre that supports connectivity of all kinds of devices, including laptop PCs and the latest smartphones. Currently, MTNL is working on deploying 4G services as soon as possible.

If you're wondering how to get a new MTNL mobile connection, we have the answer for you. You can get a new MTNL connection by calling or via SMS. Also, find the list of documents that you would need to acquire a new MTNL connection.

Get A New Mobile Connection Via SMS/Call

Here's how you can get a new MTNL connection through customer care services:

  1. Call 1503 to get in touch with the customer care executives at MTNL directly.
  2. Send an SMS "MTNL" at 9868552121 or 52121.

What Are The Documents Required For A New MTNL Connection?

One of the important requirements to get an MTNL mobile connection is a few documents from the user to verify. Below mentioned are the documents required for a new mobile connection:

  • Self-attested Photograph
  • Proof of Identity
  • Proof of Address
  • Proof of Identity & Proof of Address
  • Passport
  • Arms License
  • Driving License
  • Voter ID Card
  • CGHS/ECHS Card
  • Landline Telephone Bill /Electricity Bill/Water Bill
  • Registered Sale/Lease Agreement
  • Income Tax PAN Card
  • Photo Credit Card
  • Smart card issued by CSD, Defense/Paramilitary

How To Process MTNL Mobile Recharge?

There are two significant ways to process your MTNL mobile recharge - you can either visit the official website or you can pay through any UPI app. To make the process easier for you, we have explained how you can achieve this through Paytm. Consider the following sections to know more!

MTNL Mobile Recharge Through the Website

Look at the detailed steps here:

  • Visit the official recharge link of MTNL.
  • Enter your mobile number.
  • Select your circle: Delhi/Mumbai.
  • Enter the amount for recharge.
  • Choose your preferred mode of payment.
  • Complete the transaction from your end and submit the form.

MTNL Mobile Recharge Via Paytm

There are several UPI apps through which you can process the MTNL recharge. For convenience, we have mentioned Paytm here:

  • Visit the Paytm website or open the app.
  • Choose the option: Prepaid or Postpaid.
  • Select the mobile operator as “MTNL”.
  • Enter your MTNL mobile number.
  • Choose the Circle: Delhi/Mumbai.
  • Enter the amount.
  • Check and pick MTNL prepaid recharge offers and promo codes for exciting Cashback & deals.
  • Make payment using any of the provided methods.
  • Submit the form and wait for confirmation!

Types of MTNL Mobile Plans

MTNL offers its consumers several prepaid and postpaid plans in Delhi and Mumbai. These vouchers include Special Tariff Plans, data plans, top up plans and more. Explore some of the popular options in the following sections.

MTNL Prepaid Mobile Plans

The basic prepaid plan for Delhi offered by MTNL starts at just ₹97 and goes to ₹1999. This includes Unlimited Local and STD Calls, Free SMS and data value per day according to the package chosen.

MTNL Prepaid Plans in Delhi and Mumbai
MTNL Prepaid Plan NameChargesBenefits
Delhi: Prepaid Plan 97₹97Validity: Monthly
Voice: Unlimited
SMS: 200/month
Data: 5GB/month
Delhi: Prepaid Plan 151₹151Validity: 30 days
Voice: Unlimited
SMS: 100 SMS
Data: 2GB/day
Delhi: Prepaid Plan 1097₹1097Validity: 365 days
Voice: Unlimited
SMS: 1000/month (local + STD)
Data: 40GB/month
Mumbai: Combo STV 102₹102Validity: 22 days
Voice: Unlimited
Mumbai: Combo STV 153₹153Validity: 30 days
Voice: Unlimited
SMS: 100 SMS/day
Data: 1GB/day
Mumbai: Combo STV 175₹175Validity: 1 month
Voice: Unlimited
SMS: 100 SMS/day
Data: 1GB/day
Mumbai: Combo STV 298₹298Validity: 56 days
Voice: Unlimited
SMS: 100 SMS
Data: 2GB/day
Mumbai: Combo STV 485₹485Validity: 90 days
Voice: Unlimited
SMS: 100 SMS/day
Data: 1.5GB/day
Mumbai: PV 1999₹1999Validity: 365 days
Voice: Unlimited
SMS: 100 SMS/day
Data: 600GB

MTNL Postpaid Mobile Plans

The postpaid plans offered by MTNL are far and wide in number. Check out some of the top ones in the table below.

MTNL Postpaid Plans in Delhi and Mumbai
MTNL Postpaid Plan NameCostBenefits
Plan 225₹225 + taxesVoice: Unlimited
SMS: 500/month
Data: 40GB/month
Plan 141₹141 + taxesVoice: 150 minutes + free calls to own number/MTNL number
SMS: Nil
Data: 1GB/day
Plan 299₹299 + taxesVoice: Unlimited
SMS: 500/month (local + STD)
Data: 60GB/month
Plan 399₹399 + taxesVoice: Unlimited
SMS: 1500/month (local + STD)
Data: 120GB/month
Pay per secSecurity Deposit: ₹500
Monthly Rental: ₹160
Voice: Free on-net + 100 minutes
SMS: 50
Data: 10GB
Dolphin 210Security Deposit: ₹500
Monthly Rental: ₹210
Voice: Free on-net
SMS: 100
Data: 15GB
Buddy 299Security Deposit: ₹500
Monthly Rental: ₹299
Voice: 299 minutes
SMS: 150
Data: 20GB
Dolphin 325Security Deposit: ₹500
Monthly Rental: ₹325
Voice: Free on-net + 300 minutes
SMS: 100
Data: 25GB
Dolphin 599Security Deposit: ₹500
Monthly Rental: ₹599
Voice: Free on-net + 500 minutes
SMS: 100
Data: 30GB
Dolphin 799Security Deposit: ₹1000
Monthly Rental: ₹799
Voice: Free on-net + 1000 minutes
SMS: 100
Data: 40GB
Buddy 899Security Deposit: ₹1000
Monthly Rental: ₹899
Voice: 899 minutes
SMS: 500
Data: 60GB
Plan DSecurity Deposit: ₹1000
Monthly Rental: ₹1000
Voice: Free on-net + 700 minutes
SMS: 700
Data: 90GB

MTNL Customer Care Contact

Are you facing an issue or query with your MTNL services? Here's what you can do. Connect with the customer care contact in the nearby area and avail of unhindered services. Mentioned below in the table are the details of the customer care support.

MTNL Customer Care Details
ServiceContact Number
Mumbai: Common Service Number1130
Mumbai: Landline1500 or 22221500
Mumbai: Internet/Triband1504 or 1800228844 or 22221504
Mumbai: DOLPHIN/TRUMP1503 or 9869012345 or 22221503
Mumbai: FTTH1505
Delhi: Internet1504 or 22221504
Delhi: General011.24310212 or 24320051
Delhi: Broadband1504 or 22221504

Connect With MTNL Infoline!

If you would like to reach MTNL in order to share a complaint or ask information, you can dial 24076666 (for Hindi) and 24077777 (for English). The call is entirely free.

MTNL: Frequently Asked Questions

Does MTNL have 5G?

MTNL is currently working on deploying better network services. Recently, the Department of Telcom allotted the spectrum for 5G field trials to MTNL with C-DoT as its technology partner.

How can I contact MTNL customer care in Mumbai?

In order to contact MTNL in Mumbai, you can send a quick SMS to 9969108108 for further help.

Who is the owner of MTNL?

MTNL is currently functioning under the ownership of the Department of Telecommunications, Ministry of Communications, Government of India.

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