MTNL Customer Care Number: Delhi And Mumbai

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MTNL customer care

MTNL Customer Care Support for the Delhi and Mumbai regions is available around the clock. Reach MTNL customer care number at 1500 or MTNL office for any queries or concerns regarding your MTNL services. Their dedicated team is committed to providing prompt and reliable support to ensure a smooth experience for customers in Delhi and Mumbai.

Looking to book an MTNL connection? Get started today to enjoy reliable telecom services in your area. Simply reach out to MTNL's customer service or visit their website to initiate the booking process hassle-free.

MTNL Customer Care Number

It is not difficult to raise and resolve any sort of concerns related to MTNL mobile services. With the rising competition among the mobile operators in the country, users can reach out 24*7 for customer care assistance through a set of different modes: phone call, email support, nodal officers contacts and live chat.

Reaching Beyond Nation Boundaries, MTNL support the telecommunication infrastructure in Nepal and Mauritius and is leading provider of services at these two locations.

MTNL Customer Care Number, Delhi

MTNL Mobile offers their customers toll-free customer service, wherein they can easily get assistance for mobile related services by calling a customer service representative.

  • Important MTNL Delhi Contact Numbers
  • MTNL Office Rajouri Garden:418, 4thFloor, RG Telephone Exchange Building, New Delhi - 110 02. Tel : 25939300
  • MTNL Hauz Khas:U.G. Floor,8 Bhikaji Cama Place. Tel : 26175547
MTNL Delhi Customer Care
TypeContact Details
MTNL Delhi customer care number for general information

or MTNL complaint center number for GSM

MTNL customer care email[email protected]
APPELLATE AUTHORITYSh. Mohan Gopal, 4th floor, Idgah Telephone Exchange, Delhi 110005
Phone :011–23674700
Email:[email protected]

  • MTNL JUST CALL Information Service at 1500
  • What all mobile services are offered?
  • What is the procedure to avail a new service or upgrade a plan?
  • MTNL contact numbers
  • MTNL mobile tariff plans
  • Information about the Sanchar Haats

JUST CALL Bill Services: Billcare MTNL

Experience convenience with JUST CALL Bill Services by Billcare MTNL. Simplify your bill payment process by calling us directly for quick and hassle-free transactions. Say goodbye to long queues and payment delays with our efficient bill service. If users have any queries related to the mobile billing services. They can dial 1500 and have details about the following:

MTNL Delhi: Sanchar Haat Centres

MTNL has incorporated Sanchar Haats to provide a complete telecom solutions to its subscribers. Customers are free to register new mobile connection, choose a mobile number, along with a choice of any other services offered like buying a Virtual Card calling (VCC) cards at 'SANCHAR HAAT'.

MTNL Delhi Mobile Customer Care: Sanchar Haat
Sanchar Haat Delhi AreaAddressContact NumberToll-Free Number
Trans YamunaLaxmi Nagar Tele.Exch.Bldg,Delhi22411343, 22508717, 22044530, 22508716.
Pocket-4, Mayur Vihar-I, Delhi2271140018001111 68
H-Pocket,DDA Shoping Centre, Dilshad Garden22580039, 22139800, 225955091800111120
C-10 Yamuna Vihar Main Exchange Bldg22915110,22917110, 22916110, 22918110.
CentralEastern Court Janpath Road New Delhi23320687, 23320206, 23731166, 2373777118001116 66
Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road, New Delhi11000324323444, 243285001800110110
NPNehru Place Telephone Exch. Building26212777, 26451012.
Okhla telephone Exchange Bldg26840100, 26391199
LSC Pkt. D&E SaritaVihar26974300, 26974555, 26974525, 2697455018001146 46
BCPGF MTNL Building Hauz Khas Exchange Bldg.26524647, 26532574, 26529660.
GF MTNL Building Chanakya Puri24100088, 241088001800114466
EASTMain Idgah Tele Exchange Bldg. Faiz Road, Delhi-5523553737, 23554747, 23551717, 2355271718001128 28
Delhi Gate Main Tele. Exchange Building. New Delhi-0223247600, 23255398, (SDE 23282789, 23252200)1800111616
Tis Hazari Main Tel. Exchange Building behind Tis Hazari Court. Delhi23917200, 23911020, 23832277.
Gate No.-04 Back side of Karol Bagh Main Tele. Exchange Building, Pusa Road, New Delhi(25740021, 25740024, 25740022).
NorthBadli Exch Bldg27851166 278812001800115746
CSC Narela Exch.27787363, 27782800.
Sec-3, RHN27917309, 27919700, 279107801800111134
Sec. 9 Rohini27554377, 27553050.
Shakti Nagar Telephone Exch.27465133, 27231177, 27430011, 27119029, 272400671800111127
WestDwarka Sec 625085465, 25089232, 25089880.
Janakpuri Tele. Exch.,Distt. Centre25624111, 25504070, 25541780, 256231111800113366
Delhi Cantt Tel Exch.25696666, 25695000, 25693918, 256828901800111551
Rajouri Garden Admin Block Grd. Fl (WITH NCR)25163601, 259326211800113737
3,CSC, DDA Mkt Sunder Vihar(PVR)25250301, 2527878718001114 44

MTNL Complaint: Delhi and Mumbai

In using MTNL mobile services, customers often face common issues like poor network connections, incorrect billing charges, and dropped calls. Slow internet speeds and problems activating or deactivating services can also be frustrating. People sometimes find it hard to get help from customer service, and issues with network coverage, roaming charges, and service interruptions are also common concerns.

  • Network connectivity issues
  • Billing discrepancies
  • Call drop instances
  • Slow internet speeds
  • Activation/deactivation problems
  • Customer service responsiveness concerns
  • Network coverage issues
  • Roaming charges
  • Service disruptions

MTNL Mumbai Customer Care Number

There are different ways in which MTNL users residing in the Mumbai area can reach out to customer care for resolving their issues; Mobile 1503 / 2222 1503 / 9869 012345 Online complaint Booking

  • Visit the link:
  • Enter your mobile number.
  • Select the complaint type
  • Add remarks if any
  • Submit
MTNL Customer Care Number Mumbai
Common Service Number (Landline/Triband/Mobile)1130
Landline1500 or 22221500
Internet / Triband1504 0r 1800228844 or 22221504
DOLPHIN /TRUMP1503 or 9869012345 or 22221503
GARUDA1502 or 22221502
IN Services1800 22 1500

MTNL Complaint Escalation

There are 2 levels of complaint escalation in case if it is not addressed. These are showcased below:

  • Level 1 :Fill the details below to get your issue escalated for quick resolution.
  • Users can also post on MTNL Twitter handle: to talk and get quick resolution for the issues they are facing
  • Level 2: Write to [email protected]
MTNL Mumbai Helpline Numbers
Fault Booking (Landline & Broadband)198 ( Please Call 1500 if  you want operator Assistance)
Fault Booking (Leased Circuit)12676, 22652225
Changed Number Announcement1951 (for all languages)
Directory Enquiry197
STD code enquiry Service1582
Public Grievance Service1509
Know your Landline/Broadband unpaid Bill Amount1660 (Toll free) or Dial 022-22192120(From All Operators)
Know your Landline/Broadband unpaid Bill Amount through SMSSend SMS Bill ‹Landline No› to 51001

MTNL Customer Care Number: Frequently Asked Questions

How can I activate my MTNL SIM card?

MTNL provides prepaid and postpaid connections when it comes to mobile services. If you are a prepaid customer,you get a preactivated 3G/GPRS. And if you are a postpaid customer, dial 1503 (toll-free) or send SMS GPRS to 555 (toll-free).

How can I block my MTNL number?

Call customer care 1500/1503 (from MTNL phone)/18001801503 (from other networks).

How can I complain to MTNL Mumbai from mobile?

To register your MTNL mobile complaint in Mumbai, call at 1507 from MTNL Landline/Garuda/Dolphin or 01122221507 from any mobile number belonging to different network.

Is MTNL Mumbai now BSNL?

Bharat Sanchar Nigam Limited (BSNL) has Mahanagar Telephone Nigam Limited (MTNL)as its wholly owned subsidiary. This is under the ownership of Department of Telecommunications, Ministry of Communications, Government of India.

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