MTNL Customer Care Support: Delhi and Mumbai
Looking for MTNL customer care contact to resolve your query or issue being faced from their mobile services? Users can easily reach out to MTNL customer care for Delhi and Mumbai regions 24*7 at 1500.
In the article below, find all the information about the MTNL customer care services for Delhi and Mumbai and get your issues resolved asap.
MTNL Customer Care Number
It is not difficult to raise and resolve any sort of concerns related to MTNL mobile services. With the rising competition among the mobile operators in the country, users can reach out 24*7 for customer care assistance through a set of different modes: phone call, email support, nodal officers contacts and live chat.
Reaching Beyond Nation Boundaries, MTNL support the telecommunication infrastructure in Nepal and Mauritius and is leading provider of services at these two locations.
MTNL Delhi Customer Care
MTNL Mobile offers their customers toll-free customer service, wherein they can easily get assistance for mobile related services by calling a customer service representative.
| Type | Contact Details |
|---|---|
|
MTNL Delhi customer care number for general information or MTNL complaint center number for GSM |
1503/ 1800111503 |
| MTNL customer care email | [email protected] |
- Best Mobile Prepaid Plans
- Airtel Prepaid plans
- BSNL Prepaid plans
- Jio Prepaid plans
- Vi Prepaid plans
In case, the above contact details are unable to resolve the subscriber complaint or provide the information required, they can directly contact the
APPELLATE AUTHORITY
ADDRESS: Sh. Mohan Gopal, 4th floor, Idgah Telephone Exchange, Delhi 110005
Phone :011 - 23674700
Email:[email protected]
There are 2 set of services provided by MTNL through” JUST CALL” service. Any help related to the mobile services provided by MTNL, subscribers can call at the toll-free number :1500/22221500.But what are those services for which users can reach at the said MTNL toll-free number:
MTNL JUST CALL Information Service
Through Just Call service at 1500, subscribers can ask for the following details:
- What all mobile services are offered?
- What is the procedure to avail a new service or upgrade a plan?
- MTNL contact numbers
- MTNL mobile tariff plans
- Information about the Sanchar Haats
MTNL JUST CALL Bill Services
If users have any queries related to the mobile billing services. They can dial 1500 and have details about the following:
- Any MTNL postpaid bill outstanding?
- How to pay MTNL prepaid bill?
- Request for plan upgradation
Related: Comparison between prepaid and postpaid connection
Prepaid vs Postpaid!MTNL, Delhi:Sanchar Haat Centres
MTNL has incorporated Sanchar Haats to provide a complete telecom solutions to its subscribers. Customers are free to register new mobile connection, choose a mobile number, along with a choice of any other services offered like buying a Virtual Card calling (VCC) cards at 'SANCHAR HAAT'.
- Best Mobile Postpaid Plans
- Airtel Postpaid plans
- BSNL Postpaid plans
- Jio Postpaid plans
- Vi Postpaid plans
| Sanchar Haat Delhi Area | Address | Contact Number | Toll-Free Number |
|---|---|---|---|
| Trans Yamuna | Laxmi Nagar Tele.Exch.Bldg,Delhi | 22411343, 22508717, 22044530, 22508716 | . |
| Pocket-4, Mayur Vihar-I, Delhi | 22711400 | 18001111 68 | |
| H-Pocket,DDA Shoping Centre, Dilshad Garden | 22580039, 22139800, 22595509 | 1800111120 | |
| C-10 Yamuna Vihar Main Exchange Bldg | 22915110,22917110, 22916110, 22918110 | . | |
| Central | Eastern Court Janpath Road New Delhi | 23320687, 23320206, 23731166, 23737771 | 18001116 66 |
| Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road, New Delhi110003 | 24323444, 24328500 | 1800110110 | |
| NP | Nehru Place Telephone Exch. Building | 26212777, 26451012 | . |
| Okhla telephone Exchange Bldg | 26840100, 26391199 | ||
| LSC Pkt. D&E SaritaVihar | 26974300, 26974555, 26974525, 26974550 | 18001146 46 | |
| BCP | GF MTNL Building Hauz Khas Exchange Bldg. | 26524647, 26532574, 26529660 | . |
| GF MTNL Building Chanakya Puri | 24100088, 24108800 | 1800114466 | |
| EAST | Main Idgah Tele Exchange Bldg. Faiz Road, Delhi-55 | 23553737, 23554747, 23551717, 23552717 | 18001128 28 |
| Delhi Gate Main Tele. Exchange Building. New Delhi-02 | 23247600, 23255398, (SDE 23282789, 23252200) | 1800111616 | |
| Tis Hazari Main Tel. Exchange Building behind Tis Hazari Court. Delhi | 23917200, 23911020, 23832277 | . | |
| Gate No.-04 Back side of Karol Bagh Main Tele. Exchange Building, Pusa Road, New Delhi | (25740021, 25740024, 25740022) | . | |
| North | Badli Exch Bldg | 27851166 27881200 | 1800115746 |
| CSC Narela Exch. | 27787363, 27782800 | . | |
| Sec-3, RHN | 27917309, 27919700, 27910780 | 1800111134 | |
| Sec. 9 Rohini | 27554377, 27553050 | . | |
| Shakti Nagar Telephone Exch. | 27465133, 27231177, 27430011, 27119029, 27240067 | 1800111127 | |
| West | Dwarka Sec 6 | 25085465, 25089232, 25089880 | . |
| Janakpuri Tele. Exch.,Distt. Centre | 25624111, 25504070, 25541780, 25623111 | 1800113366 | |
| Delhi Cantt Tel Exch. | 25696666, 25695000, 25693918 , 25682890 | 1800111551 | |
| Rajouri Garden Admin Block Grd. Fl (WITH NCR) | 25163601, 25932621 | 1800113737 | |
| 3,CSC, DDA Mkt Sunder Vihar(PVR) | 25250301, 25278787 | 18001114 44 |
Related: Know how to activate DND services on your mobile
How to Activate DND!MTNL Mumbai:Customer Care Number
There are different ways in which MTNL users residing in the Mumbai area can reach out to customer care for resolving their issues; Mobile 1503 / 2222 1503 / 9869 012345 Online complaint Booking
- Visit the link:https://billcare.mtnl.net.in/dolphin/complaints/book
- Enter your mobile number.
- Select the complaint type
- Add remarks if any
- Submit
MTNL Complaint Escalation
There are 2 levels of complaint escalation in case if it is not addressed. These are showcased below:
- Level 1 :Fill the details below to get your issue escalated for quick resolution.
- Users can also post on MTNL Twitter handle:https://twitter.com/MTNLMbiOfficial to talk and get quick resolution for the issues they are facing
- Level 2: Write to [email protected]
MTNL Customer Care Number:Frequently Asked Questions
How can I activate my MTNL SIM card?
MTNL provides prepaid and postpaid connections when it comes to mobile services. If you are a prepaid customer,you get a preactivated 3G/GPRS. And if you are a postpaid customer, dial 1503 (toll-free) or send SMS GPRS to 555 (toll-free).
How can I block my MTNL number?
Call customer care 1500/1503 (from MTNL phone)/18001801503 (from other networks).
How can I complain to MTNL Mumbai from mobile?
To register your MTNL mobile complaint in Mumbai, call at 1507 from MTNL Landline/Garuda/Dolphin or 01122221507 from any mobile number belonging to different network.
Is MTNL Mumbai now BSNL?
Bharat Sanchar Nigam Limited (BSNL) has Mahanagar Telephone Nigam Limited (MTNL)as its wholly owned subsidiary. This is under the ownership of Department of Telecommunications, Ministry of Communications, Government of India.
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