Bharti Airtel Contact Numbers and Customer Care In India
Sunil Bharti Mittal founded Airtel, an Indian telecommunications service provider, in 1995. It is India's third-largest mobile telephony and second-largest fixed telephony. Airtel primarily offers telephone, broadband, and subscription television services. This brand is run by Bharti Airtel in collaboration with Bharti Hexacom and Bharti Telemedia.
A leading telecom service provider, Airtel has a network that spans 19 countries in Asia and Africa. Today, Airtel has over 207 million users, making it one of the biggest cellular service manufacturers and the world's fifth mobile network operator.
As a leading telecom provider, there’s no doubt that Airtel offers comprehensive and 24/7 customer support to its customers.
How To Contact Airtel Customer Care
Every telecom network provider has a customer service centre to help users with issues. Usually, customer service can assist customers in a variety of ways, including telephone conversations, live chat support, and email support.
Airtel offers their customers toll-free customer service 24 hours a day, seven days a week. A consumer may obtain a product or service-related assistance by calling an Airtel Customer Service representative.
Live Chat Support
Live Chat Support is another efficient way to communicate with consumers and users. Airtel is also permitted to provide live chat assistance to their customers in order to diagnose any service-related issues. Some knowledgeable employees provide live chat assistance to Airtel customers.
Users may also contact customer officers via email, which is a very efficient method. To get your issue diagnosed, send an email to Airtel's support address.
Airtel Contact Number & Customer Service
To ensure their customers are easily able to access their customer executives, Airtel provides several ways to contact them, regardless of what your question or concern may be. This network service company provides customer assistance 24 hours a day, seven days a week. So, if you want to contact Airtel's customer service for any questions or concerns, keep the following details in mind:
- 121 (Prepaid & Postpaid, Broadband - Query/Request Helpline No.)
- 198 (Prepaid & Postpaid - Complaint Helpline No.)
- 1800 103 1111 (Mobile Number Portability)
- 12150 (DTH -From Registered Mobile Number)
Moreover, you can also use the Airtel app for any support or assistance, or visit the official airtel website, www.airtel.in to chat or contact customer support.
To get customer support from the Airtel app, follow the steps given below :
Step 1: Sign in to your Airtel app
Step 2: Click on the headphones icon on the right-hand corner of the screen
Step 3: Select an option from the common queries or opt to chat with an executive
To get customer support from the Airtel website, follow the steps given below :
Step 1: Log in to your Airtel account using your phone number
Step 2: Click on the ‘Contact Us’ option and chat or request a call-back from an Airtel executive
Contacting Airtel Customer Care From Overseas
If you have any problems with Airtel's service while travelling out of India, you can easily resolve them by contacting their customer service. They provide a variety of services to customers on their international roaming plans, including technical, roaming, data use, and more. So, if you need to contact their customer service when travelling abroad, use the details provided below:
- For Airtel customers looking over overseas support, dial 111 from your Airtel phone
- For non-Airtel customers looking over overseas support, dial +234 802 150 0111
Airtel Email And Mailing Address
If you want to contact Airtel’s customer support using their email or mailing address, consider the information given below:
- Interested in getting an Airtel connection? Email firstname.lastname@example.org
- If you want to place a complaint, email email@example.com
- If you have queries related to Airtel DigitalTv, please email firstname.lastname@example.org
- For queries, questions or concerns related to business solutions and corporate plans, you can email email@example.com
Airtel Head Office Address
Bharti Telemedia Limited, Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India
Other Relevant Email & Mailing Address
If you’re looking for customer support for matters related to shareholding and dividends, use the following mailing information:
- Karvy Fintech Private Limited
Karvy Selenium, Tower- B,
Plot No. 31 & 32,
Toll-Free No: 1800-3454-001
If you’re looking for support related to corporate governance or investor grievance and other secretarial matters use the following information:
- Mr Pankaj Tewari
Mr Rohit Krishan Puri
Deputy Company Secretary and Compliance Officer
Tel. No: 0124 4222222
For customer support from Airtel related to IEPF matters, consider using the following information:
- Mr Pankaj Tewari
For queries related to corporate communication matters, use the following information:
- Mr Raza Khan
Head-Group Corporate Communications
Lastly, if you’re looking for information about financial statements or investor relations, use the following details:
- Komal Sharan
Head of Investor Relations
Regional Customer Support For Airtel Customers
As Airtel offers its services to customers across the country, the telecom giant has customised its support as it offers regional support varying across 10 languages. Each region of the country has a different Toll Free number, which is available 24/7. We have listed the numbers for each region below:
- North Hub: 0124 4448080
- East Hub: 033 44448080
- West Hub: 020 44448080
- South Hub: 080 44448080
How To Contact Airtel Prepaid Customer Support
To ensure Airtel is able to reach each of its customers’ in preferable a language that they’re comfortable in, this telecom provider offers a range of different customer support numbers. Depending on your current location, you can call the following number to reach Airtel’s customer support seamlessly:
|TN / Chennai||9894198941|
How To Contact Airtel Postpaid Customer Support
As the leading telecom provider of the country, there’s no doubt that Airtel provides its services across multiple regions. To ensure they’re able to reach each of their customers and provide the best support, Airtel has separate customer care numbers that you can reach out to in case you have some queries, depending on your current region.
|Chennai / Tamil Nadu||9894012345|
|AP and Telangana||9849012345|
|Bihar and Jharkhand||9934012345|
|Jammu and Kashmir||9906012345|
|Maharashtra and Goa||9890012345|
|MP and Chattisgarh||9893012345|
|UP West and Uttarakhand||9897012345|
How To Contact Airtel Broadband Customer Support
One of the main factors that make Airtel extremely popular with the masses is its use of technology to provide better services to customers. However, while technology can be a boon, it does come with its fair share of problems. With an aim to help all their customers through any challenges and issues they face with their services, Airtel has set up a comprehensive customer support system that provides specialised customer care numbers that you dial depending on your current location.
|Service Area of||Phone No.||E-Mail Address||Office Address|
|Andhra Pradeshfirstname.lastname@example.org||Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016|
|Delhi NCRemail@example.com||Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015|
|Gujaratfirstname.lastname@example.org||Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054|
|Haryanaemail@example.com||Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana|
|Karnatakafirstname.lastname@example.org||Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029|
|Keralaemail@example.com||Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala|
|Kolkatafirstname.lastname@example.org||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|
|Madhya Pradesh & Chhatisgarhemail@example.com||Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh|
|Maharashtrafirstname.lastname@example.org||Bharti Airtel Limited, Plot No. 3/1, North Tower, park, MIDC Knowledge Park, Kharadi, Pune- 110014|
|Mumbaiemail@example.com||Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra|
|Punjabfirstname.lastname@example.org||Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101|
|Rajasthanemail@example.com||Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan|
|Tamil Nadufirstname.lastname@example.org||Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai - 600028|
|Uttar Pradesh Eastemail@example.com||Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010|
|Uttar Pradesh Westfirstname.lastname@example.org||Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh|
How To Contact Airtel Business Customer Support
As one of India’s leading telecom providers, Airtel offers multiple business solutions that enable businesses to increase connectivity and collaboration for better productivity. Regardless of how efficient their services are, you could face some challenges or require some information to better the solutions offered by Airtel. In such cases, use the information below to reach out to an Airtel executive:
- Log in to Airtel’s Enterprise Hub if you’re an existing customer to chat with an executive
- You can fill out a form and request a callback from an Airtel executive.
How To Settle Disputes With Airtel Customer Care
If you are dissatisfied with the resolution given to you by the customer care and wish to appeal further, you can do so by contacting Airtel’s Appellate Officers in your area at any time between 9:30 AM and 6:30 PM, Monday through Friday, using the unique complaint number you received after registering your complaint.
You can file a legal appeal with the Appellate Authority either directly or through email/facsimile /post/in person or through the Airtel consumer care number of the complaint centre.
It’s recommended to keep these pointers in mind while registering a complaint with Airtel’s Appellate Officers:
- While raising an appeal to the Appellate Authority, the complaint details (Service Request No.) shared by the complaint centre should be available.
- The appeal should be filed within 90 days of the expiry of the complaint or request a resolution time specified by the complaint centre.
- The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.
To contact Airtel’s Appellate Officers, please click on the links given below:
Moreover, you can also use the information mentioned below, which we have listed based on region:
|Circle||Officer Name||Phone No.||Address|
|Bihar and Jharkhand||Mr Ashish Agrawalemail@example.com||Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India|
|AP and Telangana||Ms. Manjula Menonfirstname.lastname@example.org||Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016|
|Assam||Ms Mayuri Bharaliemail@example.com||Bharti Airtel Limited, Bharti House, Six-mile Khanapara, Guwahati - 781022|
|Haryana||Mr Pankaj Mahajanfirstname.lastname@example.org||Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, state- Haryana|
|Jammu and Kashmir||Mr Ankur Aroraemail@example.com||Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012|
|Karnataka||Mr Pandian Mfirstname.lastname@example.org||Bharti Airtel Limited, No 55, Divya Shree Towers , Bannerghatta Road Bangalore - 560029|
|Kerala||Mr Jayan Menonemail@example.com||Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala|
|MP and Chattisgarh||Mr. Devendra Jainfirstname.lastname@example.org||Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh|
|Mumbai||Mr. Manish Jainemail@example.com||Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra|
|North East||Ms. Chandamita Sarmafirstname.lastname@example.org||Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003|
|Orissa||Mr. Bipul Chatterjeeemail@example.com||Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha|
|Tamil Nadu||Mr. Sureshkumar Bfirstname.lastname@example.org||Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004|
|Chennai||Mr. Sureshkumar Bemail@example.com||Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004|
|Delhi NCR||Mr. Manish Kumarfirstname.lastname@example.org||Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015|
|Gujarat||Mr. Abhishek Sharmaemail@example.com||Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054|
|Himachal Pradesh||Mr. Mahender Singhfirstname.lastname@example.org||Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009|
|Kolkata||Mr. Priyawrat Chauhanemail@example.com||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|
|Maharashtra and Goa||Ms. Riju Sujifirstname.lastname@example.org||Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014|
|Punjab||Mr. Khushwinder Singhemail@example.com||Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101|
|Rajasthan||Mr. Anoop Vermafirstname.lastname@example.org||Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan|
|UP East||Mr. Prashant Gambhiremail@example.com||Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010|
|UP West and Uttarakhand||Mr. Prashant Gambhirfirstname.lastname@example.org||Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh|
|West Bengal||Mr. Mithun Chowdhurieemail@example.com||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|