Airtel Customer Care Number: Prepaid | Postpaid | Broadband

By Aprajita

Telecom Expert: Mobile | DTH| Internet | OTT

Aprajita is a contributing Telecom expert at Selectra. With interest in the Telecom sector, she helps users navigate to the best plans and packages offered by Indian Internet, Broadband and DTH providers. Aprajita has spent a decade in content creation, SEO and other digital marketing areas. She focuses more on improving user experience, quality and trust.

Airtel, a top player in the Indian telecom sector, is renowned for its reliable network and commitment to customer satisfaction. If you require assistance from Airtel, you can reach out directly to expert support through the Airtel Customer Care Number, 121. Whether you need help for assistance, queries, troubleshooting, account management, and general inquiries, dialing the Airtel prepaid customer care number at 121 ensures you get swift and tailored assistance.

Airtel Customer Care Number:PAN India & Complaints

Airtel has created a very helpful customer support system with many different options or areas. Whether customers face network-related issues, billing discrepancies, or require assistance with various services, Airtel aims to ensure their experience is hassle-free and satisfactory. Airtel's commitment to customer satisfaction is embedded in its core values.

Airtel Customer Care (ஏர்டெல் கஸ்டமர் கேர்) Numbers PAN India

Airtel offers their customers toll-free customer service wherein they can easily obtain a product or service-related assistance by calling an customer service representative.

Airtel Complaint Online Number

As Airtel offers its services to customers across the country, the telecom giant has customized its support as it offers regional support varying across 10 languages: Punjabi, Marathi, Gujarati, Tamil, Telugu, Malayalam, Kannada, Bangla, Oriya and Assamese. Each region of the country has a different Airtel Toll Free number, which is available 24/7 as updated on December 2024. We have listed the Airtel customer care numbers(ఎయిర్టెల్ కస్టమర్ కేర్ నెంబర్) for each region below:

• North Hub: 0124 4448080
• East Hub: 033 44448080
• West Hub: 020 44448080
• South Hub: 080 44448080

Airtel Customer Care Contact Number: From Overseas

Airtel Complaint: Short Codes

For Airtel customer complaints, dial the designated Airtel Complaint Number or use the short codes provided below for quick assistance and issue resolution.

How To Contact Airtel Customer Care? Email ID & Airtel Chatbot 

You can easily reach out to the Airtel customer care team via email. You can send your inquiries to the following email address:

Customer Care Airtel: USSD Chatbot

You can use the probable keywords via USSD chatbot to get information about the required services. This can be accomplished if you are a registered user of Airtel mobile operator services, dial *666# and type your desired service name as listed in the table below.

• Best Mobile Postpaid Plans
• Airtel Postpaid plans
• BSNL Postpaid plans
• Jio Postpaid plans
• Vi Postpaid plans

Airtel Customer Care Number: Single Digit USSD Codes

Check out the list below for the single digit USSD codes that can easily resolve your issues and offer prompt services in no time.:

To ensure their customers are easily able to reach out to their Airtel customer care executives, Airtel provides several ways to contact them, regardless of what your question or concern or Airtel complaint might be.

Airtel Contact Number(s): Local

To ensure Airtel is able to reach each of its customers in preferable a language that they’re comfortable in, this telecom provider offers a range of Airtel service centre numbers. Depending on your current location, you can call the following Airtel customer care number to reach the customer support to settle all Airtel complaints online like Airtel SIM card enquiries etc. depending on your current region.

Airtel Head Office

Bharti Telemedia Limited, Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India

Airtel Customer Care Number and Email Address- Nodal Team

If the customer does not find the solution provided by Airtel customer care team satisfactory; he/she can reach out to Airtel Nodal team for resolution. Keep your complaint reference number and other information regarding your issue or query ready before you connect with them. Customers can reach them at the below mentioned Airtel contact numbers every Monday-Friday between 9:30 AM - 6:30 PM.

• Best Mobile Prepaid Plans:
• Airtel Prepaid plans
• BSNL Prepaid plans
• Jio Prepaid plans
• Vi Prepaid plans

Airtel Customer Care: Business Support

As one of India’s leading telecom providers, it offers multiple Airtel business solutions that enable businesses to increase connectivity and collaboration for better productivity.

Regardless of how efficient their services are, you could face some challenges or require some information to better the solutions offered by Airtel. In such cases, use the information below to reach out to an Airtel executive:

• Log in to Airtel’s Enterprise Hub if you’re an existing customer to chat with an executive
• You can fill out a form and request a callback from an Airtel executive.

How To Settle Airtel Complaints Online?

If you are dissatisfied with the resolution given to you by the customer care and wish to appeal further, you can do so by contacting Airtel’s Appellate Officers in your area at any time between 9:30 AM and 6:30 PM, Monday through Friday, using the unique complaint number you received after registering your complaint.

You can file a legal appeal with the Appellate Authority either directly or through email/facsimile /post/in person or through the Airtel consumer care number of the complaint centre.

It’s recommended to keep these pointers in mind while registering a complaint with Airtel’s Appellate Officers:

• While raising an appeal to the Appellate Authority, the complaint details (Service Request No.) shared by the complaint centre should be available.
• The appeal should be filed within 90 days of the expiry of the complaint or request a resolution time specified by the complaint centre.
• The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.

To contact Airtel’s Appellate Officers, please visit the website and click on the relevant sections as given below:

• Appellate - Airtel Mobile
• Appellate - Airtel Broadband or Fixed Line

Airtel Complaints Online: Appellate Authority Contact Details

Moreover, you can also use the information mentioned below, which we have listed based on region:

Common Airtel Customer Complaints

While Airtel strives to offer seamless services, there are common grievances that customers may face, leading to complaints. These complaints may include:

1. Network Issues:

Customers might encounter network issues such as poor connectivity, call drops, or slow internet speed. These issues can be due to geographical factors, technical glitches, or network congestion.

2. Billing and Payment Discrepancies:

Issues related to billing discrepancies, unauthorized charges, or problems with recharges are common complaints among Airtel customers.

3. Service Activation or Deactivation Problems:

Customers may face challenges in activating or deactivating certain services or value-added offerings, which can lead to dissatisfaction.

4. Customer Service Experience:

Some customers may have complaints related to the quality of customer service received, citing long wait times, unhelpful responses, or lack of resolution.

By Aprajita

Telecom Expert: Mobile | DTH| Internet | OTT

Aprajita is a contributing Telecom expert at Selectra. With interest in the Telecom sector, she helps users navigate to the best plans and packages offered by Indian Internet, Broadband and DTH providers. Aprajita has spent a decade in content creation, SEO and other digital marketing areas. She focuses more on improving user experience, quality and trust.