Airtel Contact: Customer Care Numbers & Helpdesk 2022
A leading telecom service provider, Airtel has a network that spans 19 countries in Asia and Africa. Today, Airtel has over 207 million users, making it one of the biggest cellular service manufacturers and the world's fifth mobile network operator. Airtel primarily offers telephone, broadband, and subscription television services. As a leading telecom provider, there’s no doubt that the Airtel Contact team offers comprehensive and 24/7 customer support to its customers.
Ways To Contact Airtel Customer Care
Every telecom network provider has a customer service centre to help users with issues. Usually, customer service can assist customers in a variety of ways, including telephone conversations, live chat support, and email support.
|Airtel Telephone Conversation||Airtel Live Chat Support||Airtel Email Support|
|Toll-free customer services are offered 24*7||Live chat assistance is provided to Airtel customers||Customer service officers can be contacted via email|
Airtel offers their customers toll-free customer service 24 hours a day, seven days a week. A consumer may obtain a product or service-related assistance by calling an Airtel Customer Service representative.
Live Chat Support is another efficient way to communicate with consumers and users. Airtel is also permitted to provide live chat assistance to their customers in order to diagnose any service-related issues. Some knowledgeable employees provide live chat assistance to Airtel customers.
Users may also contact customer officers via email, which is a very efficient method. To get your issue diagnosed, send an email to Airtel's support address.
Airtel Contact Number & Customer Service
To ensure their customers are easily able to access their customer executives, Airtel provides several ways to contact them, regardless of what your question or concern may be. This network service company provides customer assistance 24 hours a day, seven days a week. So, if you want to contact Airtel's customer service for any questions or concerns, keep the following details in mind:
- 121 (Prepaid & Postpaid, Broadband - Query/Request Helpline No.)
- 198 (Prepaid & Postpaid - Complaint Helpline No.)
- 1800 103 1111 (Mobile Number Portability)
- 12150 (DTH -From Registered Mobile Number)
- 18001036065(For DTH related queries)
Moreover, you can also use the Airtel app for any support or assistance, or visit the official airtel website, www.airtel.in to chat or contact customer support.
Did You Know Sunil Bharti Mittal founded Airtel, an Indian telecommunications service provider, in 1995. It is India's third-largest mobile telephony and second-largest fixed telephony.
To get customer support from the Airtel app, follow the steps given below :
Step 1: Sign in to your Airtel app
Step 2: Click on the headphones icon on the right-hand corner of the screen
Step 3: Select an option from the common queries or opt to chat with an executive
To get customer support from the Airtel website, follow the steps given below :
Step 1: Log in to your Airtel account using your phone number
Step 2: Click on the ‘Contact Us’ option and chat or request a call-back from an Airtel executive
Contacting Airtel Customer Care Via SMS
SMS "START Option" to the number 1909 to register your choice for receiving promotional SMS from certain categories.
If you wish to discontinue all promotions, send the text "START 0" to the number 1909. Alternatively, you may call their dedicated IVR at 1909 from your Airtel mobile or landline phone to register.
Contacting Airtel Customer Care From Overseas
If you have any problems with Airtel's service while travelling out of India, you can easily resolve them by contacting their customer service. They provide a variety of services to customers on their international roaming plans, including technical, roaming, data use, and more. So, if you need to contact their customer service when travelling abroad, use the details provided below:
- For Airtel customers looking over overseas support, dial 111 from your Airtel phone
- For non-Airtel customers looking over overseas support, dial +234 802 150 0111
Airtel Email And Mailing Address
If you want to contact Airtel’s customer support using their email or mailing address, consider the information given below:
- Interested in getting an Airtel connection? Email [email protected]
- If you want to place a complaint, email [email protected]
- If you have queries related to Airtel DigitalTv, please email [email protected]
- For queries, questions or concerns related to business solutions and corporate plans, you can email [email protected]
Airtel Head Office Address
Bharti Telemedia Limited, Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India
Other Relevant Email & Mailing Address
If you’re looking for customer support for matters related to shareholding and dividends, use the following mailing information:
- Karvy Fintech Private Limited
- Corporate Registry
- Karvy Selenium, Tower- B,
- Plot No. 31 & 32,
- Financial District,
- Serilingampally Mandal,
- Hyderabad-500032, India.
- Email: [email protected]
- Toll-Free No: 1800-3454-001
If you’re looking for support related to corporate governance or investor grievance and other secretarial matters use the following information:
- Grievance Officer
- Nitin Grover
- Email - [email protected]
- Address - Airtel Centre, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
For customer support from Airtel related to IEPF matters, consider using the following information:
- Nodal Officer Airtel
- Mr Pankaj Tewari
- Email: [email protected]
For queries related to corporate communication matters, use the following information:
- Head-Group Corporate Communications
- Mr Raza Khan
- Email: [email protected]
Lastly, if you’re looking for information about financial statements or investor relations, use the following details:
- Head of Investor Relations
- Komal Sharan
- Email: [email protected]
Regional Customer Support For Airtel Customers
As Airtel offers its services to customers across the country, the telecom giant has customised its support as it offers regional support varying across 10 languages. Each region of the country has a different Toll Free number, which is available 24/7. We have listed the numbers for each region below:
- North Hub: 0124 4448080
- East Hub: 033 44448080
- West Hub: 020 44448080
- South Hub: 080 44448080
Airtel Prepaid Customer Care Numbers
To ensure Airtel is able to reach each of its customers’ in preferable a language that they’re comfortable in, this telecom provider offers a range of Airtel service centre numbers.
Depending on your current location, you can call the following number to reach the customer support to settle all Airtel complaints. This makes sure you can enjoy the Airtel Prepaid services, without any glitch!
|TN / Chennai||9894198941|
Airtel Postpaid Customer Support
As the leading telecom provider of the country, there’s no doubt that Airtel provides its services across multiple regions. To ensure they’re able to reach each of their customers and provide the best support, Airtel has separate customer care numbers that you can reach out to in case you have any Airtel postpaid complaints, Sim card enquiries etc depending on your current region.
|Chennai / Tamil Nadu||9894012345|
|AP and Telangana||9849012345|
|Bihar and Jharkhand||9934012345|
|Jammu and Kashmir||9906012345|
|Maharashtra and Goa||9890012345|
|MP and Chattisgarh||9893012345|
|UP West and Uttarakhand||9897012345|
Airtel Broadband Customer Support
One of the main factors that make Airtel extremely popular with the masses is its use of technology to provide better services to customers. However, while technology can be a boon, it does come with its fair share of problems.
With an aim to help all their customers through any challenges and issues they face with Airtel fiber complaints, there is a comprehensive customer support system that provides specialised customer care numbers that you dial depending on your current location.
|Service Area||Phone No.||Airtel Customer Care Office E-Mail Address||Office Address|
|Andhra Pradesh||04040000294||[email protected]||Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016|
|Delhi NCR||011-41614777||[email protected]||Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015|
|Gujarat||079-40020142||[email protected]||Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054|
|Haryana||0180-4035835||[email protected]||Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana|
|Karnataka||080-41115338||[email protected]||Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029|
|Kerala||0484-4010086||[email protected]||Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala|
|Kolkata||033-40016725||[email protected]||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|
|Madhya Pradesh & Chhatisgarh||0755-4200460||[email protected]||Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh|
|Maharashtra||020-40031234||[email protected]||Bharti Airtel Limited, Plot No. 3/1, North Tower, park, MIDC Knowledge Park, Kharadi, Pune- 110014|
|Mumbai||022-40030142||[email protected]||Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra|
|Punjab||0172-4600765||[email protected]||Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101|
|Rajasthan||0141-4037338||[email protected]||Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan|
|Tamil Nadu||044-42100356||[email protected]||Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai - 600028|
|Uttar Pradesh East||0522-4007499||[email protected]||Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010|
|Uttar Pradesh West||0121-4007499||[email protected]||Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh|
If you are facing too many broadband complaints, Airtel internet customer care team will guide you for sure!
Airtel Business Customer Support
As one of India’s leading telecom providers, Airtel offers multiple business solutions that enable businesses to increase connectivity and collaboration for better productivity.
Regardless of how efficient their services are, you could face some challenges or require some information to better the solutions offered by Airtel. In such cases, use the information below to reach out to an Airtel executive:
- Log in to Airtel’s Enterprise Hub if you’re an existing customer to chat with an executive
- You can fill out a form and request a callback from an Airtel executive.
How To Settle Airtel Complaints
If you are dissatisfied with the resolution given to you by the customer care and wish to appeal further, you can do so by contacting Airtel’s Appellate Officers in your area at any time between 9:30 AM and 6:30 PM, Monday through Friday, using the unique complaint number you received after registering your complaint.
You can file a legal appeal with the Appellate Authority either directly or through email/facsimile /post/in person or through the Airtel consumer care number of the complaint centre.
It’s recommended to keep these pointers in mind while registering a complaint with Airtel’s Appellate Officers:
- While raising an appeal to the Appellate Authority, the complaint details (Service Request No.) shared by the complaint centre should be available.
- The appeal should be filed within 90 days of the expiry of the complaint or request a resolution time specified by the complaint centre.
- The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.
To contact Airtel’s Appellate Officers, please visit the website and click on the relevant sections as given below:
- Appellate - Mobile
- Appellate - Broadband or Fixed Line
Moreover, you can also use the information mentioned below, which we have listed based on region:
|Circle||Officer Name||Phone No.||Address|
|Bihar and Jharkhand||Mr Ashish Agrawal||9934844866||[email protected]||Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India|
|AP and Telangana||Ms. Manjula Menon||9959444865||[email protected]||Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016|
|Assam||Ms Mayuri Bharali||9957599118||[email protected]||Bharti Airtel Limited, Bharti House, Six-mile Khanapara, Guwahati - 781022|
|Haryana||Mr Pankaj Mahajan||9729044865||[email protected]||Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, state- Haryana|
|Jammu and Kashmir||Mr Ankur Arora||9797344865||[email protected]||Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012|
|Karnataka||Mr Pandian M||9972544865||[email protected]||Bharti Airtel Limited, No 55, Divya Shree Towers , Bannerghatta Road Bangalore - 560029|
|Kerala||Mr Jayan Menon||9995844865||[email protected]||Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala|
|MP and Chattisgarh||Mr. Devendra Jain||9981544865||[email protected]||Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh|
|Mumbai||Mr. Manish Jain||9987244865||[email protected]||Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra|
|North East||Ms. Chandamita Sarma||9612906264||[email protected]||Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003|
|Orissa||Mr. Bipul Chatterjee||9937044865||[email protected]||Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha|
|Tamil Nadu||Mr. Sureshkumar B||9940644865||[email protected]||Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004|
|Chennai||Mr. Sureshkumar B||9940644865||[email protected]||Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004|
|Delhi NCR||Mr. Manish Kumar||9958444865||[email protected]||Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015|
|Gujarat||Mr. Abhishek Sharma||9724544865||[email protected]||Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054|
|Himachal Pradesh||Mr. Mahender Singh||9805044865||[email protected]||Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009|
|Kolkata||Mr. Priyawrat Chauhan||9831844865||[email protected]||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|
|Maharashtra and Goa||Ms. Riju Suji||9987244865||[email protected]||Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014|
|Punjab||Mr. Khushwinder Singh||9878444865||[email protected]||Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101|
|Rajasthan||Mr. Anoop Verma||9928944865||[email protected]||Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan|
|UP East||Mr. Prashant Gambhir||9794544865||[email protected]||Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010|
|UP West and Uttarakhand||Mr. Prashant Gambhir||9997444865||[email protected]||Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh|
|West Bengal||Mr. Mithun Chowdhurie||9831844865||[email protected]||Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal|
Frequently Asked Questions
How can I connect to Airtel Wi-Fi as an Airtel customer?
There are two methods for connecting to Airtel's Wi-Fi network:
- Connect to the @Free Airtel Wi-Fi open SSID and click on the "Airtel User" tab. After completing the OTP authentication process, you may connect to Airtel Wi-Fi.
- Download the My Airtel application and click on the "Airtel Wi-Fi" tile to activate the Wi-Fi features through the My Airtel application.
How can I contact Airtel's customer service?
Contact Airtel through any of the following customer support platforms:
- My Airtel application
- Chatbot for Airtel Messenger (SIMI)
- Airtel's Chatbot for WhatsApp. (Or, using your Airtel line, send a WhatsApp message to 01647-771212.)
- Smart 1216 (A Visual IVR)
- USSD Chatbot.
- Single Digit USSD Codes
- Social Channels
- Door Step Service
How can I communicate with Airtel using WhatsApp?
You may use WhatsApp Banking to ask any questions about Airtel Payments Bank's products or services. Simply add the number 88006 88006 to your phone and initiate a chat by saying "Hi."