Vi(Vodafone Idea) Customer Care Number

By Aprajita

Telecom Expert: Mobile | DTH| Internet | OTT

Aprajita is a contributing Telecom expert at Selectra. With interest in the Telecom sector, she helps users navigate to the best plans and packages offered by Indian Internet, Broadband and DTH providers. Aprajita has spent a decade in content creation, SEO and other digital marketing areas. She focuses more on improving user experience, quality and trust.

Easily connect with Vodafone Idea (Vi) customer care in India for all your inquiries. Dial 097020 12345 to get assistance for your queries, billing questions, or complaints. Experience prompt and reliable support to enhance your Vodafone Idea connectivity and services. There are various ways to contact Vodafone care, and we explore each one in this quick guide.

Vi™ Customer Care (Vi™ ग्राहक सेवा)

Are you looking for some guidance on any of your queries regarding the various services available? Would you like to be a subscriber to this amazing mobile network? Or if you are already part of the Vodafone Idea family and require clarifications on specific topics like Vodafone Idea bill payment number, Vodafone idea broadband number etc., look no further.

While some prefer alternative contact methods, sometimes picking up the phone to speak directly with a customer service agent is the simplest option. Vi (Vodafone Idea) offers contact numbers for various departments, keeping your options straightforward.

Vi Customer Care WhatsApp Number

For your Convenience, Vodafone Idea has a 24*7 active WhatsApp number. If you need quick advice and can't find a Vodafone Idea (Vi) postpaid SIM activation number or some other important information relating to your subscription, you can contact them for assistance with your Vi Bill payments, Vi recharges, available offers and so much more quickly on 9654297000.

• Vi Customer Care Number(s)
• Vi customer care number, Delhi - 9891012345
• Vi customer care number, Kerala - 9847012345
• Vi customer care number, Mumbai -9702012345
• Vi customer care number, Pune - 9822012345
• Vi customer care number, Kolkata - 9088012345
• Vi customer care number, Lucknow - 9848012345

Can I Contact Vi Through Live Chat?

Vodafone Idea (Vi) offers an easy-to-use live chat feature available on nearly all pages. Look for a small blue box with speech bubbles at the bottom right of your screen, labeled "Chat with us" available 24/7. Click on it to start the chat process. Before connecting with an agent, you'll need to provide the following details:

1. Contact reason: Vi Prepaid, Vi Postpaid or Join Vi family
2. Your name
3. Email address
4. Your telephone number or customer number (optional)

Customers will be happy that this service connects them with a real agent rather than an automated response. The operating hours for this facility align with call center hours, providing ample time to relax and get in touch.

Vi Customer Care Number: Contact Service Number(s)

It's clear that not all queries can be handled by the Head Office team alone. Vodafone Idea has established a dedicated customer service team to address every subscriber query or complaint. What's noteworthy is that they have regional offices in every locality, ensuring you receive top-notch service when resolving your concerns.

We've compiled information for each circle in the table below. You can call the Vi contact number provided for your circle to address your Vodafone Idea-related issues. There's a separate helpline number for all inquiries and requests related to Vi postpaid, Vi prepaid, Vi broadband, Vi data balance check and other services. Additionally, there's a separate Vodafone Idea complaint number to lodge your complaints.

Vodafone Idea Customer Care Number For International Roaming

Require assistance while abroad? You can now contact Vodafone idea customer care number helpline below from your Vi mobile without incurring any call charges! These numbers are toll-free for international roaming from anywhere in the world. For the quickest resolution, we suggest calling your circle's Vi customer care number.

Moreover, you can dial these numbers from a local phone abroad, but call charges will apply according to the country's call rates. 

Vi Customer Care: Circle Regional Office Addresses

While most queries and complaints just require a phone call, some of you may find it more satisfying to talk to the concerned authority in person regarding getting the Vodafone Idea activation numbers or register Vodafone Idea complaints. In such cases, you can always visit your regional circle office. The entire list of Vodafone Idea Circle office addresses is given below:-

Vi Customer Care Service - Appellate Authority

Vodafone Idea customer service department has an Appellate Authority for every circle. So if you are not satisfied with the complaint's handling, you can appeal to them with a complaint docket number which you get upon registering your issue with Vi™ Care. Working hours are Monday to Friday, between 10:00 am and 6:00 pm.

Vi Contact: Office Address, Email And Vi Mobile App

Vi Office Address

If you are still facing issue and want to walk-in to the Vi office; find the below addresses for the same:

Email Vi Customer Support

You may have queries relating to your connection, the validity, terms and conditions involved, method of payment, recharge options, complaints resolution etc. Write to the Vodafone Idea customer care mail id - [email protected]

You can use this as the Vodafone complaint mail ID too. Don’t forget to email them from your registered email & also mention that mobile number in the subject line. You also have the chance to track your complaints and know the status.

Vi Mobile App

Vi also offers a dedicated mobile app that allows you to manage your account, view your usage, and seek assistance. The Vi app is available for both Android and iOS devices. You can use the app to recharge your prepaid number, pay your postpaid bills, check your data usage, and even get in touch with customer care. It provides a convenient and efficient way to manage your Vi services on the go.

Vi Stores and Retail Outlets

If you prefer face-to-face interactions or have hardware-related issues with your Vi services, get in touch with Vodafone Care or you can visit a Vi store or retail outlet near you. Vi has a widespread presence across India, and you can find their stores in most major cities and towns. At these locations, you can speak directly with Vi's customer care representatives and get in-person assistance with issues like SIM card replacement, device troubleshooting, and more.

Vi Online Help and FAQs

Before reaching out to customer care, it's a good idea to check Vi's official website for answers to common questions and concerns. Vi provides a comprehensive FAQ section that covers topics ranging from billing and payments to network issues and service activations. This resource can often resolve your issue without the need for direct contact with customer care.

What Is The Vi Complaints Process?

Despite the best efforts of your service provider, issues can arise. While we expect prompt resolution, sometimes lodging a complaint becomes necessary to initiate corrective action.

Vi handles complaints between 9 am and 6 pm on weekdays. You can lodge a complaint through the following methods:

1. Call 097020 12345
2. Email [email protected]
3. Dial 199

After lodging a complaint, the Vi complaints or customer services teams will acknowledge its registration within 24 hours, providing a unique reference number. This acknowledgement will also include an estimated resolution timeframe based on its categorization.

Can I Reach Vi Customer Care Over Social Media?

Vi maintains an active presence on its Facebook and Twitter accounts. While not listed as official communication methods on the main Vi contact page, it's worthwhile to follow them for updates on new products, service announcements, and frequently discussed topics.

By Aprajita

Telecom Expert: Mobile | DTH| Internet | OTT

Aprajita is a contributing Telecom expert at Selectra. With interest in the Telecom sector, she helps users navigate to the best plans and packages offered by Indian Internet, Broadband and DTH providers. Aprajita has spent a decade in content creation, SEO and other digital marketing areas. She focuses more on improving user experience, quality and trust.