Vodafone Idea Contact and Customer Care In India

Vodafone Idea Limited, now familiar as Vi™, is a leading expert in telecommunications. The services they offer include Data and Voice plans across 2G,3G and also 4G platforms. One of the main reasons why this group has gained such a high customer base is because of the extraordinary Vodafone Idea customer service and assistance. Vi believes in delivering high-quality services to its customers in a dedicated and supportive manner.


Are you looking for some guidance on any of your queries regarding the various services available? Would you like to be a subscriber to this amazing network? Or if you are already part of the Vodafone Idea family and require clarifications on specific topics like Vodafone Idea bill payment number, Vodafone idea broadband number etc, look no further. Here’s a list of useful Vodafone customer service numbers which will help you clarify all your doubts.

Vi™ Customer Care Main Office Address

Let's start at the beginning of it all. You have to know where your dedicated service providers have their headquarters and how you can approach them.

1. Vodafone Idea Main Office Address:

Vodafone Idea Limited (formerly Idea Cellular Limited),

An Aditya Birla Group & Vodafone partnership,

Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,

Worli, Mumbai - 400 030 India

2. Vodafone Idea Registered address

Vodafone Idea Limited (formerly Idea Cellular Limited),

An Aditya Birla Group & Vodafone partnership,

Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar - 382011

India, CIN L32100GJ1996PLC030976.

Contact Number : +91-79 6671 4000, FAX : +91-79 2323 2251

**Vodafone Idea head office contact number : +91-79 6671 4000

Vi is on WhatsApp

For your Convenience, Vodafone Idea has a 24*7 active WhatsApp number. If you need quick advice and can't find a Vodafone Idea (Vi) postpaid sim activation number or some other important information relating to your subscription, you can contact them for assistance with your Vi Bill payments, Vi recharges, available offers and so much more quickly on 9654297000.

**Vi WhatsApp-9654297000.

Vodafone Idea(Vi) Enquiries & Complaints- Regional Customer service numbers

Looking for a Vodafone Idea or Vi prepaid activation number? It’s obvious that all your queries cannot be answered by the Head office team. Vodafone Idea has set up a dedicated customer service team that deals with every query or complaint their subscribers have. And what’s great about this is that they have regional offices in every locality so that you get the best service available when it comes to resolving your concerns.

We have collected the information relating to each circle in the below table. You can call the contact number given for your circle for settling your Vodafone Idea related issues. There is a separate helpline number for all enquiries and requests dealing with postpaid, prepaid, broadband and other services. You also have a separate Vodafone Idea complaint number to lodge your complaints.

Clusters Circles Enquiries and Requests Complaints
Short Code Long Code Short Code Long Code
RAD Delhi

199

9891012345

198

8744000198

RAD Rajasthan

199

9887012345

198

9887010198

PUH Punjab

199

9814012345

198

9781500198

PUH Haryana

199

9812012345

198

8684000198

PUH Himachal Pradesh

199

9882012345

198

9882900198

PUH Jammu & Kashmir

199

9086012345

198

9086046198

TUP UP (E)

199

9889012345

198

8576000198

TUP UP (W)

199

9837012345

198

8941000198

EST Kolkata

199

9088012345

198

9088100198

EST Rest of Bengal

199

9093012345

198

9093100198

EST Assam

199

9085012345

198

9085000198

EST NESA

199

9089012345

198

9089000198

EST Orissa

199

9090012345

198

9090000198

EST Bihar

199

9708012345

198

9708000198

KAP Andhra Pradesh

199

9848012345

198

9848009198

KAP Karnataka

199

9844012345

198

9844000198

KTN Tamil Nadu

199

9092012345

198

9092000198

KTN Kerala

199

9847012345

198

9947000198

MPC Madhya Pradesh

199

9826012345

198

9826000198

MUM Mumbai

199

9702012345

198

9702000198

GUJ Gujarat

199

9824012345

198

9824000198

MAH Maharashtra & Goa

199

9822012345

198

9822000198

Vi circle regional office addresses

While most queries and complaints just require a phone call, some of you may find it more satisfying to talk to the concerned authority in person regarding getting the Vodafone Idea activation numbers or register Vodafone Idea complaints. In such cases, you can always visit your regional circle office. The entire list of Vodafone Idea Circle office addresses is given below:-

Circle Name Circle Office Address
Delhi 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076
Gujarat Building -A-Corporate Road-Off-S.G.Highway, Prahladnagar-Ahmedabad, 380015
UP (E) Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010
Andhra Pradesh 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India
Assam Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
BIHAR Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014
Haryana Ground Floor, A-19 MCIE Mathura Road New Delhi-110076
Himachal Pradesh Keonthal Complex, Khalini, Shimla - 171002
Jammu and Kashmir 3rd Floor Sunny Square, Gangyal, Jammu
Karnataka Maruthi Infotech Center, Ground Floor, 'B' Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071
Kerala 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014
Kolkata PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091
Madhya Pradesh 139-140, Electronic Complex, Pardeshipura, Indore, MP, 452010
Maharashtra and Goa The Metropolitan, F.P. No. 27 Survey No. 21, Wakdewadi, Old Pune-Mumbai Highway, Shivaji Nagar 411003
NESA Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam
Mumbai Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059
Orissa Unit41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar751024, Odisha
Punjab C-105, Industrial Area Ph-VII. Mohali- 160055
Rajasthan 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
Rest of Bengal Vodafone Idea Limited, Srijan Tech Park, 7th floor,

DN -52, Sector- V, Salt Lake City, Kolkata 700091

Tamil Nadu PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096
UP (W) 1st Floor, A-19 MCIE Mathura Road New Delhi-110076

Vodafone Idea helpline details on prepaid, postpaid, broadband services

Would you like to know the Vodafone prepaid activation number or Vi Mobile Number Portability number? Are you too busy to search on the internet for the Vodafone postpaid sim activation number? Here is a quick fix table with all important Vodafone Idea Customer service numbers to solve all your issues.

Vi™ Helpline Number Details Vi™ Contact Number
Short code for Customer Helpline

199

Long code for Customer Helpline Regional code12345
Complaint Helpline

(from your registered Vi™ Mobile Number)

198

Complaint Helpline (Long Code) Regional code 198
VAS Deactivation

155223

DND (Do Not Disturb)

1909

Data Activation/ Deactivation

1925

Tele verification

59059

Mobile Number Portability Helpline

18001234567

COCP/Enterprise

55666

Sakhi Helpline

1800123100

Emergency Alert (Sakhi Helpline)

55100

Mobile Number Portability (MNP) Helpline

18001234567

For your information:-

Customer Helpline (Long Code) Regional code 12345

**Kindly use the long code for your respective region given in the table for regional Customer service numbers -Enquiries and requests

Complaint Helpline (Long Code) Regional code 198

Kindly use the long code for your respective region given in the table for regional Customer service numbers - Complaints

Vodafone Idea Customer service - Appellate Authority

Vodafone Idea customer service department has an Appellate Authority for every circle. So if you are not satisfied with the complaints handling, you can appeal to them with a complaint docket number which you get upon registering your issue with Vi™ Care.

Working hours are Monday to Friday, between 10:00 am and 6:00 pm.

Contact Details of Appellate authority in every circle are given below:-

Service Areas Appellate Authority Appellate Address Appellate Contact Detail Appellate Email id
Andhra Pradesh Ms Padmavathi PV Vodafone Idea Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad-500016 Contact No: 9948002240Fax No: 040-27764700 appellate.ap@vodafoneidea.com
Assam Ms Chandrani Mukherjee Vodafone Idea Limited RED DEN, NH –37 Katahbari, Gorchuk, Guwahati, Assam-781035 Contact No: 9706024365Fax No: 9706197061 appellate.asm@vodafoneidea.com
Bihar Ms Chandrani Mukherjee Vodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office, Patna–800014 Contact No: 9709018279Fax No: 0612-2540352 appellate.bih@vodafoneidea.com
Delhi Mr Mayank Srivastava Vodafone Idea Limited, A-19, Mohan Cooperative Industrial Estate, Mathura Road, Delhi -110044 Contact No: 01171032211Fax No:01126940154 appellate.delhi@vodafoneidea.co
Gujarat Ms Vinita Joshi Vodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad –380015 Contact No: 7567860602Fax No: 9825025989 appellate.Guj@vodafoneidea.com
Haryana Ms Mandeep Kaur Vodafone Idea Limited, Sarita Vihar –A19, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi –110044 Contact No: 9813090003Fax No: 0184 2207410 appellate.har@vodafoneidea.com
Jammu & Kashmir Ms Mandeep Kaur Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu -180010 Contact No: 9796097979Fax No: 0172-2236347 appellate.jnk@vodafoneidea.com
Karnataka Ms Padmavathi PV Vodafone Idea Limited, Ground Floor B Block Maruthi Infotech Ctr Koramangala Intermediate Ring Rd, Amar Jyoti Layout, Bangalore-560071 Contact No: 8071712000Fax No: 080 7171 1010 appellate.kar@vodafoneidea.com
Kerala Ms Bindu Gopal Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019 Contact No: 9946123456Fax No:04842803121 appellate.ker@vodafoneidea.com
Kolkata Ms Chandrani Mukherjee Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector-V, Salt Lake City, Kolkata 700091 Contact No: 9088118992Fax No: 9830098241 appellate.kol@vodafoneidea.com
Madhya Pradesh Mr Ronak Patel Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore -MP -452010 Contact No: 07314031414Fax No: 0731-2551304 appellate.mpcg@vodafoneidea.com
Maharashtra Mr Amit Agrawal Vodafone Idea Limited, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411 003 Contact No: 020 -71718181Fax No: 020-71716666 appellate.mah@vodafoneidea.com
Mumbai Ms Deepika Menon Vodafone Idea Limited, 2nd Floor, Skyline Icon,86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059 Contact No: 9820015713Fax No: 022 71713888 appellate.mum@vodafoneidea.com
North East Ms Chandrani Mukherjee Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003 Contact No: 9774024365Fax No: 9774197741 appellate.nes@vodafoneidea.com
Orissa Ms Chandrani Mukherjee Vodafone Idea Limited, Unit -41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar -751024 Contact No: 9090010078Fax No: +91 674 7171767 appellate.orissa@vodafoneidea.com
Punjab Ms Mandeep Kaur Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab –160055 Contact No: 9888012346Fax No: 0172-2236347 appellate.Pun@vodafoneidea.com
Rajasthan Mr Mayank Srivastava Vodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur -302017 Contact No: 9828996200Fax No: 01417171999 appellate.raj@vodafoneidea.com
Tamil Nadu Ms Bindu Gopal Vodafone Idea Limited, Tower 1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028 Contact No: 9962099625 appellate.tamilnadu@vodafoneidea.com
UP East Mr Vikram Bains Vodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 Contact No: 9721980180Fax No: +91 522 2723974 appellate.Upe@vodafoneidea.co
UP West Mr Vikram Bains Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi –110044 Contact No: 9813090003Fax No: 011-71718001 appellate.upw@vodafoneidea.com
West Bengal Ms Chandrani Mukherjee Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector-V, Salt Lake City, Kolkata 700091 Contact No: 9093118992Fax No: 9732097666 Appellate.wb@vodafoneidea.com

E-mail the Vodafone Customer service team

You may have queries relating to your connection, the validity, terms and conditions involved, method of payment, recharge options, complaints resolution etc. Write to the Vodafone Idea customer care mail id - customercare@vodafoneidea.com

You can use this as the Vodafone complaint mail id too. Don’t forget to email them from your registered email & also mention that mobile number in the subject line. You also have the chance to track your complaints and know the status.

You can also chat with them online as they have a 24*7 chat service for fast assistance.

Customer Care-Vodafone Idea /Vi International roaming services

It's also comforting to know that you are supported even when you are travelling abroad, isn't it? Vodafone Idea /Vi international roaming services provide all the help you need. For better assistance, refer to the table below and call your regional circle number for your queries

Circles Long Code
Delhi

9891012345

Gujarat

9824012345

UP (E)

9889012345

Andhra Pradesh

9848012345

Assam

9085012345

Bihar

9708012345

Haryana

9812012345

Himachal Pradesh

9882012345

Jammu & Kashmir

9086012345

Karnataka

9844012345

Kerala

9847012345

Kolkata

9088012345

Madhya Pradesh

9826012345

Maharashtra & Goa

9822012345

NESA

9089012345

Mumbai

9702012345

Orissa

9090012345

Punjab

9814012345

Rajasthan

9887012345

Rest of Bengal

9093012345

Tamil Nadu

9092012345

UP (W)

9837012345

Vodafone corporate plan customer care

Vodafone Idea Business plans customer care is always ready to provide the best solutions for your progress. They have provided various methods to get in touch with them.

  • ViTM business – Mobility Platform- Log in to get answers to various questions, if you want to pay bills etc
  • You can request a callback and they will contact you with the best solutions for your business.
  • Chat with Vodafone Idea representatives and get your queries solved.
  • Follow social media channels and keep updating yourself

Depending on various business needs, 4 kinds of Toll-Free Services are offered :

  • Domestic Toll-Free Service (DTFS)
  • Universal Access Number (UAN)
  • International Tollfree Service (ITFS)
  • Universal International Freephone Number (UIFN)

Contact Numbers for Vodafone corporate plans

For sales enquiries, call Vodafone customer service toll free number 1800123123123

For customer service, call 9920055666

If there are any more details you would like to have regarding Vodafone Idea Customer Service, do inform us and we will get the updates right away.

Frequently Asked Questions

How do I contact Vodafone Idea to know about my active packs?

  1. Download the Vi™ App, Clicking on the Main menu - Active packs and services
  2. Dial *199# and select the relevant option to get information about your active plans.

How can one check the data balance online?

  • Download the Vi™App, View data balance on the home screen.
  • Dial *199# and select the relevant option given to check the data balance.
  • Chat on WhatsApp at 9654297000 and get to know your account balance

How can I know my service validity?

  1. Download the Vi™ App, View your service validity on the home screen.
  2. Dial *199# and select the relevant option given to check the service validity.
  3. Chat on WhatsApp at 9654297000 and get to know your service validity.
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