Vodafone Idea Contact and Customer Care In India

In today's hyper-connected world, telecommunication services are the lifeblood of our digital existence. Whether it's for personal or professional use, we rely heavily on mobile networks to keep us connected. Vodafone Idea Limited, commonly known as Vi, is one of India's largest telecommunications service providers. As a Vi customer, you may encounter various issues or have questions about your services.
Vi believes in delivering high-quality mobile services to its customers in a dedicated and supportive manner. Fortunately, Vi offers a robust customer care system to address your concerns and provide the support you need. In this article, we'll explore the various ways you can reach Vi customer care and how they can assist you.
Vi™ Customer Care
Are you looking for some guidance on any of your queries regarding the various services available? Would you like to be a subscriber to this amazing network? Or if you are already part of the Vodafone Idea family and require clarifications on specific topics like Vodafone Idea bill payment number, Vodafone idea broadband number etc, look no further. Here’s a list of useful Vodafone customer service numbers which will help you clarify all your doubts.
Let's start at the beginning of it all. You have to know where your dedicated mobile service providers have their headquarters and how you can approach them.
1. Vodafone Idea (Vi) Head Office:
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,
Worli, Mumbai - 400 030 India
2. Vodafone Customer Service: Registered address
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar - 382011
India, CIN L32100GJ1996PLC030976.
Contact Number : +91-79 6671 4000
FAX : +91-79 2323 2251
**Vodafone Idea head office contact number : +91-79 6671 4000
Customer Care Number Vi on WhatsApp
For your Convenience, Vodafone Idea has a 24*7 active WhatsApp number. If you need quick advice and can't find a Vodafone Idea (Vi) postpaid SIM activation number or some other important information relating to your subscription, you can contact them for assistance with your Vi Bill payments, Vi recharges, available offers and so much more quickly on 9654297000.
**Vi WhatsApp-9654297000.
- Vi customer care number
- Vi customer care number Delhi - 9891012345
- Vi customer care number Kerala - 9847012345
- Vi customer care number Mumbai -9702012345
- Vi customer care number Pune - 9822012345
- Vi customer care number Kolkata - 9088012345
- Vi customer care number Lucknow - 9848012345
Vodafone Idea (Vi) Enquiries & Complaints-Regional Customer Service Numbers
Looking for a Vodafone Idea or Vi prepaid activation number? It’s obvious that all your queries cannot be answered by the Head office team. Vodafone Idea has set up a dedicated customer service team that deals with every query or complaint their subscribers have. And what’s great about this is that they have regional offices in every locality so that you get the best service available when it comes to resolving your concerns.
We have collected the information relating to each circle in the below table. You can call the Vi contact number given for your circle for settling your Vodafone Idea related issues. There is a separate helpline number for all enquiries and requests dealing with Vi postpaid, Vi prepaid, Vi broadband and other services. You also have a separate Vodafone Idea complaint number to lodge your complaints.
Clusters | Circles | Enquiries and Requests | Complaints | ||
---|---|---|---|---|---|
Short Code | Long Code | Short Code | Long Code | ||
RAD | Delhi | 199 | 9891012345 | 198 | 8744000198 |
RAD | Rajasthan | 199 | 9887012345 | 198 | 9887010198 |
PUH | Punjab | 199 | 9814012345 | 198 | 9781500198 |
PUH | Haryana | 199 | 9812012345 | 198 | 8684000198 |
PUH | Himachal Pradesh | 199 | 9882012345 | 198 | 9882900198 |
PUH | Jammu & Kashmir | 199 | 9086012345 | 198 | 9086046198 |
TUP | UP (E) | 199 | 9889012345 | 198 | 8576000198 |
TUP | UP (W) | 199 | 9837012345 | 198 | 8941000198 |
EST | Kolkata | 199 | 9088012345 | 198 | 9088100198 |
EST | Rest of Bengal | 199 | 9093012345 | 198 | 9093100198 |
EST | Assam | 199 | 9085012345 | 198 | 9085000198 |
EST | NESA | 199 | 9089012345 | 198 | 9089000198 |
EST | Orissa | 199 | 9090012345 | 198 | 9090000198 |
EST | Bihar | 199 | 9708012345 | 198 | 9708000198 |
KAP | Andhra Pradesh | 199 | 9848012345 | 198 | 9848009198 |
KAP | Karnataka | 199 | 9844012345 | 198 | 9844000198 |
KTN | Tamil Nadu | 199 | 9092012345 | 198 | 9092000198 |
KTN | Kerala | 199 | 9847012345 | 198 | 9947000198 |
MPC | Madhya Pradesh | 199 | 9826012345 | 198 | 9826000198 |
MUM | Mumbai | 199 | 9702012345 | 198 | 9702000198 |
GUJ | Gujarat | 199 | 9824012345 | 198 | 9824000198 |
MAH | Maharashtra & Goa | 199 | 9822012345 | 198 | 9822000198 |
Vi Customer Care: Circle Regional Office Addresses
While most queries and complaints just require a phone call, some of you may find it more satisfying to talk to the concerned authority in person regarding getting the Vodafone Idea activation numbers or register Vodafone Idea complaints. In such cases, you can always visit your regional circle office. The entire list of Vodafone Idea Circle office addresses is given below:-
Circle Name | Circle Office Address |
---|---|
Delhi | 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Gujarat | Building -A-Corporate Road-Off-S.G.Highway, Prahladnagar-Ahmedabad, 380015 |
UP (E) | Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
Andhra Pradesh | 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India |
Assam | Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
BIHAR | Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014 |
Haryana | Ground Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Himachal Pradesh | Keonthal Complex, Khalini, Shimla - 171002 |
Jammu and Kashmir | 3rd Floor Sunny Square, Gangyal, Jammu |
Karnataka | Maruthi Infotech Center, Ground Floor, 'B' Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
Kerala | 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 |
Kolkata | PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091 |
Madhya Pradesh | 139-140, Electronic Complex, Pardeshipura, Indore, MP, 452010 |
Maharashtra and Goa | The Metropolitan, F.P. No. 27 Survey No. 21, Wakdewadi, Old Pune-Mumbai Highway, Shivaji Nagar 411003 |
NESA | Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam |
Mumbai | Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059 |
Orissa | Unit41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
Punjab | C-105, Industrial Area Ph-VII. Mohali- 160055 |
Rajasthan | 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
Rest of Bengal | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
Tamil Nadu | PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096 |
UP (W) | 1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Vodafone Idea Helpline: Prepaid, Postpaid, Broadband Services
Would you like to know the Vodafone prepaid activation number or Vi Mobile Number Portability number? Are you too busy to search on the internet for the Vodafone postpaid SIM activation number? Here is a quick fix table with all important Vodafone Idea Customer service numbers to solve all your issues.
Vi™ Helpline Number Details | Vi™ Contact Number |
---|---|
Short code for Customer Helpline | 199 |
Long code for Customer Helpline | Regional code12345 |
Complaint Helpline (from your registered Vi™ Mobile Number) | 198 |
Complaint Helpline (Long Code) | Regional code 198 |
VAS Deactivation | 155223 |
DND (Do Not Disturb) | 1909 |
Data Activation/ Deactivation | 1925 |
Tele verification | 59059 |
Mobile Number Portability Helpline | 18001234567 |
COCP/Enterprise | 55666 |
Sakhi Helpline | 1800123100 |
Emergency Alert (Sakhi Helpline) | 55100 |
Mobile Number Portability (MNP) Helpline | 18001234567 |
For your information:-
Customer Helpline (Long Code) | Regional code 12345 |
---|
**Kindly use the long code for your respective region given in the table for regional Customer service numbers -Enquiries and requests
Complaint Helpline (Long Code) | Regional code 198 |
---|
Kindly use the long code for your respective region given in the table for regional Customer service numbers - Complaints
Vi Customer Care Service - Appellate Authority
Vodafone Idea customer service department has an Appellate Authority for every circle. So if you are not satisfied with the complaint's handling, you can appeal to them with a complaint docket number which you get upon registering your issue with Vi™ Care.
Working hours are Monday to Friday, between 10:00 am and 6:00 pm.
Contact Details of Appellate authority in every circle are given below:-
Service Areas | Appellate Authority | Appellate Address | Appellate Contact Detail | Appellate Email id |
---|---|---|---|---|
Andhra Pradesh | Ms Padmavathi PV | Vodafone Idea Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad-500016 | Contact No: 9948002240Fax No: 040-27764700 | [email protected] |
Assam | Ms Chandrani Mukherjee | Vodafone Idea Limited RED DEN, NH –37 Katahbari, Gorchuk, Guwahati, Assam-781035 | Contact No: 9706024365Fax No: 9706197061 | [email protected] |
Bihar | Ms Chandrani Mukherjee | Vodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office, Patna–800014 | Contact No: 9709018279Fax No: 0612-2540352 | [email protected] |
Delhi | Mr Mayank Srivastava | Vodafone Idea Limited, A-19, Mohan Cooperative Industrial Estate, Mathura Road, Delhi -110044 | Contact No: 01171032211Fax No:01126940154 | [email protected] |
Gujarat | Ms Vinita Joshi | Vodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad –380015 | Contact No: 7567860602Fax No: 9825025989 | [email protected] |
Haryana | Ms Mandeep Kaur | Vodafone Idea Limited, Sarita Vihar –A19, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi –110044 | Contact No: 9813090003Fax No: 0184 2207410 | [email protected] |
Jammu & Kashmir | Ms Mandeep Kaur | Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu -180010 | Contact No: 9796097979Fax No: 0172-2236347 | [email protected] |
Karnataka | Ms Padmavathi PV | Vodafone Idea Limited, Ground Floor B Block Maruthi Infotech Ctr Koramangala Intermediate Ring Rd, Amar Jyoti Layout, Bangalore-560071 | Contact No: 8071712000Fax No: 080 7171 1010 | [email protected] |
Kerala | Ms Bindu Gopal | Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019 | Contact No: 9946123456Fax No:04842803121 | [email protected] |
Kolkata | Ms Chandrani Mukherjee | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector-V, Salt Lake City, Kolkata 700091 | Contact No: 9088118992Fax No: 9830098241 | [email protected] |
Madhya Pradesh | Mr Ronak Patel | Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore -MP -452010 | Contact No: 07314031414Fax No: 0731-2551304 | [email protected] |
Maharashtra | Mr Amit Agrawal | Vodafone Idea Limited, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411 003 | Contact No: 020 -71718181Fax No: 020-71716666 | [email protected] |
Mumbai | Ms Deepika Menon | Vodafone Idea Limited, 2nd Floor, Skyline Icon,86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059 | Contact No: 9820015713Fax No: 022 71713888 | [email protected] |
North East | Ms Chandrani Mukherjee | Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003 | Contact No: 9774024365Fax No: 9774197741 | [email protected] |
Orissa | Ms Chandrani Mukherjee | Vodafone Idea Limited, Unit -41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar -751024 | Contact No: 9090010078Fax No: +91 674 7171767 | [email protected] |
Punjab | Ms Mandeep Kaur | Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab –160055 | Contact No: 9888012346Fax No: 0172-2236347 | [email protected] |
Rajasthan | Mr Mayank Srivastava | Vodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur -302017 | Contact No: 9828996200Fax No: 01417171999 | [email protected] |
Tamil Nadu | Ms Bindu Gopal | Vodafone Idea Limited, Tower 1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028 | Contact No: 9962099625 | [email protected] |
UP East | Mr Vikram Bains | Vodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 | Contact No: 9721980180Fax No: +91 522 2723974 | [email protected] |
UP West | Mr Vikram Bains | Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi –110044 | Contact No: 9813090003Fax No: 011-71718001 | [email protected] |
West Bengal | Ms Chandrani Mukherjee | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector-V, Salt Lake City, Kolkata 700091 | Contact No: 9093118992Fax No: 9732097666 | [email protected] |
Vi Contact: Email, Chat & Vi Mobile App
Email Vi Customer Support
You may have queries relating to your connection, the validity, terms and conditions involved, method of payment, recharge options, complaints resolution etc. Write to the Vodafone Idea customer care mail id - [email protected]
You can use this as the Vodafone complaint mail ID too. Don’t forget to email them from your registered email & also mention that mobile number in the subject line. You also have the chance to track your complaints and know the status.
Chat with Vi Customer Care
You can also chat with them online as they have a 24*7 chat service for fast assistance. For those who prefer instant messaging and real-time support, Vi offers a live chat option on their official website. To access this feature, visit the Vi website and look for the chat support icon. Click on it, and you'll be connected to a customer care representative who can assist you with your queries and concerns.
Vi Mobile App
Vi also offers a dedicated mobile app that allows you to manage your account, view your usage, and seek assistance. The Vi app is available for both Android and iOS devices. You can use the app to recharge your prepaid number, pay your postpaid bills, check your data usage, and even get in touch with customer care. It provides a convenient and efficient way to manage your Vi services on the go.
Vi Stores and Retail Outlets
If you prefer face-to-face interactions or have hardware-related issues with your Vi services, you can visit a Vi store or retail outlet near you. Vi has a widespread presence across India, and you can find their stores in most major cities and towns. At these locations, you can speak directly with Vi's customer care representatives and get in-person assistance with issues like SIM card replacement, device troubleshooting, and more.
Vi Online Help and FAQs
Before reaching out to customer care, it's a good idea to check Vi's official website for answers to common questions and concerns. Vi provides a comprehensive FAQ section that covers topics ranging from billing and payments to network issues and service activations. This resource can often resolve your issue without the need for direct contact with customer care.
Customer Care-Vodafone Idea /Vi International roaming services
It's also comforting to know that you are supported even when you are travelling abroad, isn't it? Vodafone Idea /Vi international roaming services provide all the help you need. For better assistance, refer to the table below and call your regional circle number for your queries
Circles | Long Code |
---|---|
Delhi | 9891012345 |
Gujarat | 9824012345 |
UP (E) | 9889012345 |
Andhra Pradesh | 9848012345 |
Assam | 9085012345 |
Bihar | 9708012345 |
Haryana | 9812012345 |
Himachal Pradesh | 9882012345 |
Jammu & Kashmir | 9086012345 |
Karnataka | 9844012345 |
Kerala | 9847012345 |
Kolkata | 9088012345 |
Madhya Pradesh | 9826012345 |
Maharashtra & Goa | 9822012345 |
NESA | 9089012345 |
Mumbai | 9702012345 |
Orissa | 9090012345 |
Punjab | 9814012345 |
Rajasthan | 9887012345 |
Rest of Bengal | 9093012345 |
Tamil Nadu | 9092012345 |
UP (W) | 9837012345 |
Vodafone (Vi) Customer Care: Corporate Plan
Vodafone Idea Business plans customer care is always ready to provide the best solutions for your progress. They have provided various methods to get in touch with them.
- ViTM business – Mobility Platform-Log in to get answers to various questions, if you want to pay bills etc
- You can request a callback, and they will contact you with the best solutions for your business.
- Chat with Vodafone Idea representatives and get your queries solved.
- Follow social media channels and keep updating yourself
Depending on various business needs, 4 kinds of Vi customer care number toll-free Services are offered :
- Domestic Toll-Free Service (DTFS)
- Universal Access Number (UAN)
- International Tollfree Service (ITFS)
- Universal International Freephone Number (UIFN)
Vodafone Customer Service for Corporate Plans
For sales enquiries, call Vi customer care toll-free number 1800123123123
For customer service, call 9920055666
If there are any more details you would like to have regarding Vodafone Idea Customer Service, do inform us, and we will get the updates right away.
Vi Customer Care: Frequently Asked Questions
How do I contact Vodafone Idea to know about my active packs?
- Download the Vi™ App, Clicking on the Main menu - Active packs and services
- Dial *199# and select the relevant option to get information about your active plans.
How can one check the data balance online?
- Download the Vi™App, View data balance on the home screen.
- Dial *199# and select the relevant option given to check the data balance.
- Chat on WhatsApp at 9654297000 and get to know your account balance
How can I know my service validity?
- Download the Vi™ App, View your service validity on the home screen.
- Dial *199# and select the relevant option given to check the service validity.
- Chat on WhatsApp at 9654297000 and get to know your service validity.