Reliance Jio Contact Number and Customer Care Service In India

Reliance Jio Infocomm Ltd (popularly known as Jio), is a mobile network operator in the country. It is owned by Reliance Industries, headquartered in Mumbai. Jio provides 4G LTE services and is the only VoLTE (Voice over LTE) service provider in India.


Jio boasts of offering a unique combination of telecom, high-speed data, digital commerce, media, and payment services. Reliance Jio is an entire ecosystem that allows Indians to live digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.

Reliance Jio Contact Number & Customer Service

As one of the biggest telecommunication providers in the country, Reliance Jio is known for its affordable plans and unparalleled customer service. To ensure their customers are easily able to reach their customer executives, Reliance Jio offers multiple ways to contact them, regardless of what your query or concern might be. This network service provider offers 24/7 customer support. So, if you’re looking to contact Reliance Jio’s customer care for any queries or complaints, consider the following information:

  • Phone : 1860-893-3333
  • Phone : 1800-889-9999
  • Phone : 1800-890-8900
  • Phone : 1800-890-9999 (LYF Smartphone & JioFi)

Moreover, you can also use JioCare for any support or assistance, which is accessible from the MyJio app and the official website, jio.com.

To access JioCare from the MyJio app, follow the steps below:

Step 1: Sign in to your MyJio app

Step 2:: Click on the ‘Menu’ option and select ‘JioCare’ from the drop-down.

Step 3: Select your issue from the options available, like FAQs, How-To videos, Troubleshoot, Helpful tips, Live Chat, Track Request and others.

To access JioCare from the official Jio website, follow the steps below:

Step 1: Visit jio.com from any web browser

Step 2: Click on the ‘Hello Jio’ option on the homepage

Step 3: Live chat with a customer executive or request a callback

Lastly, if you need, you can even reach Reliance Jio’s customer care executives at your convenience by chatting with them on WhatsApp. This service provider offers 24/7 support on WhatsApp for a host of issues and queries that you may have. To chat seamlessly with Reliance Jio’s customer care on WhatsApp, simply send "Hi" to 7000770007 to get started.

Contacting Reliance Jio Customer Care From Overseas

If you’re facing any challenges with Reliance Jio’s service while overseas, you can easily rectify the issues by getting in touch with their customer support. For customers on their international roaming plans, they provide a host of support, including technical, roaming, data usage and more. So, if you’re looking to contact their customer support while travelling overseas, use the information given below:

  • For Reliance Jio customers looking over overseas support, dial +917018899999

How To Contact Reliance Jio For Technical Support

If you’re looking for support with regards to technical issues you’re facing with your RelianceJio connection, including lack of coverage, slow network speed and other factors, you can easily contact Reliance Jio’s customer care and speak with professionals who can guide you to solutions. So, if you’re looking to contact Reliance Jio’s technical support, use the information provided below:

  • For Reliance Jio customers looking for technical support, dial 1860-893-3333
  • For Reliance Jio customers facing security concerns, send an email to jio.bugsreporting@jio.com

Reliance Jio Email And Mailing Address

If you want to contact Reliance Jio customer support using their email or mailing address, consider the information given below:

Email Addresses

  • Interested in joining the Jio Digital World? Email care@jio.com
  • If you have queries related to Online Shopping, please email shop@jio.com
  • Corporate Connection related inquiries will find assistance at enterprisecare@jio.com
  • For queries related to JioGigaFiber, please email JioGigaFibercare@jio.com
  • For any security vulnerability, email jio.bugsreporting@ril.com

Jio Head Office Address

Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra

Jio Regional Offices

Other than calling the phone number given above, you may also visit any of the regional offices of Jio in India. You can talk to Nodal / Appellate officers at these addresses.

City/State Office Address
Andhra Pradesh Reliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
Assam Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India
Bihar Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road, Patna- 801503, Bihar, India
Chhattisgarh 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCR Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
Gujarat Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
Haryana Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal Pradesh Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
Jammu Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
Jharkhand Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
Kerala Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
Kashmir Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
Karnataka RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
Kolkata Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pradesh 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & Goa Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
Mumbai Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North East Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
Odisha Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
Punjab Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
Rajasthan Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil Nadu Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu
Telangana Reliance Jio Infocomm Ltd. 4th Floor, Lakeshore Towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West) Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East) Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
Uttarakhand Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West Bengal Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091

How To Contact Reliance Jio Business Customer Support

Reliance Jio, one of India's leading telecom providers, provides a variety of business solutions that help companies improve connectivity and communication for increased productivity. Regardless of how effective their offerings are, you can encounter difficulties or need additional knowledge to improve Reliance Jio's solutions. In such situations, contact a Reliance Jio executive using the details below:

  • For new business connection, email business@jio.com or call 1800-889-9555
  • For Enterprise Mobility Services, call 1800-889-9333
  • Enterprise Connectivity Services & Business Solutions, call 1800-889-9444

How To Contact Reliance JioFiber Customer Support

JioFiber is a commercial high speed (100+ Mbps) broadband service offered via Optical Fibre based on GPON architecture, provided by Reliance Jio. While there are multiple benefits of choosing JioFiber, however, customers often face challenges or have questions related to their service. Hence, Reliance offers unparalleled support for its JioFiber customers.

  • For any Queries or support regarding JioFiber, call 1800-896-9999.
  • You can also chat with Reliance Jio’s customer care on MyJio App or just WhatsApp Hello to 70005 70005.

How To Contact JioMoney Customer Care?

JioMoney is a safe and reliable method of making digital payments via both physical and online platforms. You can make instant bill payments, recharge your mobile phone or DTH, pay at thousands of online and physical stores, and much more. You can also use JioMoney to connect your credit cards and bank accounts.

If you want to open a new JioMoney account, give a missed call on 1800 200 200 7.

If there is any problem with money transfer, you can email JioMoney customer care at care@jiomoney.com. You can call JioMoney’s customer care on 1800 891 9999 from 9 am to 9 pm.

How To Settle Disputes With Reliance Jio Customer Care

If you are unhappy with the resolution given by customer service and want to pursue your case further, you can do so by contacting Reliance Jio's Appellate Officers in your region at any time between 10:30 a.m. and 6:00 p.m., Monday through Friday, using the specific complaint number you got after registering your complaint with JioCare.

While making an appeal to the Appellate Authority, please ensure the following :

  • You must file the appeal within 30 days of the complaint settlement time limit expiring. If there is some explanation why you are unable to file your appeal within 30 days, please let Jio know so that they can consider your case (up to 3 months).
  • When contacting the Appellate Authority, please provide your complaint docket number. This will assist the Appellate Authority in obtaining the complete case history.
  • Within three days of filing your case, you will be notified of the docket number for your appeal. The appeal will be determined within 39 days of the date your case was filed.

So, if you’re looking to contact the Appellate Authority for Reliance Jio, visit their website and fill out the relevant information today.

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