Jio Customer Care Number: 24/7 Support Services
In the fast-paced world of telecommunications, staying connected is not just a luxury but a necessity. Jio Mobile understands this need and goes above and beyond to ensure a seamless user experience through its robust customer care support. The Jio customer care number or RJIL security number is 199 for any mobile queries pan-India. For different contact points concerning various queries, refer to the following sections!
Jio Customer Care Number
Reliance Jio boasts of offering a unique combination of high-speed data, digital commerce, media, and payment services. Reliance Jio is an entire ecosystem that allows Indians to live digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.
Jio Head Office
Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra
When it comes to customer care, Jio is dedicated to providing the best assistance possible. Understanding the array of services they offer and the channels available for communication is the first step toward seamless problem-solving. Here's a detailed look at the multiple touchpoints through which you can reach customer care Jio.
- Jio Customer Care Number
- Jio Customer Care Via MyJio App
- Jio Customer Care Via Email
- Jio Customer Care Via Live Chat
- Jio Customer Care Via Social Media
Jio Customer Care Number: App, Mail, Chat & Social Media
As one of the biggest mobile network operators in the country, Reliance Jio is known for its affordable plans and unparalleled customer service. To ensure their customers are easily able to reach their customer executives, Jio offers multiple ways to contact them, regardless of what your query or concern might be. This network service provider offers 24/7 customer support. Here's a detailed look at the Jio head office contact numbers through which you can reach Jio's customer care team.
| Required Jio Service | Contact Details |
|---|---|
| Contact for queries related to mobile services | 199 |
| Have any issues? Register your complaint on | 198 |
| Dial for recharge plans, data balance, validity, recharge confirmation & offers | 1991 |
| Want to tele-verify and activate both HD calls & data services? | 1977 |
| Calling from a Non-Jio Number? Dial here | 1800-889-9999 |
| Get support when roaming abroad (charges applicable) | 7018899999 |
| Interested in Jio? Connect with Jio on | 1860-893-3333 |
| Jio Customer Care Number for Overseas | +917018899999 |
Jio Customer Care Via MyJio App
The MyJio App acts as a comprehensive hub, empowering Jio customers to manage their accounts and access dedicated support effortlessly. The MyJio app for a convenient way to seek help and find solutions to common problems. JioCare, accessible through the MyJio App, offers a seamless avenue to connect with Jio's customer care. With just a few taps on your smartphone, users can lodge complaints, seek technical assistance, or inquire about services, ensuring a quick and efficient resolution to their concerns.
- Launch the MyJio app on your smartphone.
- Login using your Jio mobile number and the necessary credentials.
- Look for the "Support" or "Help" section within the app. This can usually be found in the app's main menu or on the app's home screen.
- Select the category that best represents your query or issue. This helps in directing your concern to the right department for quicker and more accurate assistance.
- Describe your issue or question in detail. The more information you provide, the better Jio customer care can assist you.
- After filling in the details, tap on "Submit" to send your query to Jio customer care.
- Customer care representatives will review your query and respond through the app.
- Enable notifications to receive timely updates!
Jio Customer Care Number WhatsApp
Get 24/7 support on WhatsApp for a host of issues and queries that you may have. To chat seamlessly with Reliance Jio’s customer care on WhatsApp, simply send "Hi" to 7000770007 to get started.
Jio Customer Care Via Email
Reach out to Jio Mobile's customer care through email for a documented record of your queries and issues. If you want to contact Reliance Jio customer support using their email address, consider the information given below. This is essential for regular Jio consumers as one well-worded email can get your query answered faster than you would expect!
| Required Jio Service | Contact Details |
|---|---|
| Interested in joining the Jio Digital World? | [email protected] |
| If you have queries related to Online Shopping, email | [email protected] |
| Business related inquiries will find assistance at | [email protected] |
| For queries related to JioGiga Fibre, email | [email protected] |
| For any security vulnerability, email | [email protected] |
Jio Customer Care Via Live Chat
Engage in real-time conversations with customer care representatives through the Jio website. The Live Chat Support feature offers a quick and convenient way to communicate with Jio Mobile's customer care team. Whether you have a query about your Jio prepaid plans or Jio postpaid plans, need technical assistance, have queries related to Jio SIM or require guidance on using a service, the Live Chat option provides immediate responses, putting your concerns to rest in real-time and enhancing your overall customer experience.
- Best Mobile Prepaid Plans:
- Airtel Prepaid plans
- BSNL Prepaid plans
- Jio Prepaid plans
- Vi Prepaid plans
Jio Customer Care Via Social Media
Connect with Jio Care on various social media platforms to stay updated and resolve issues. Jio Mobile actively engages with its customers on popular social media platforms, providing a platform for users to voice concerns, seek assistance, and stay informed about the latest updates and offers. Whether it's Twitter, Facebook, Instagram, or LinkedIn, following Jio Mobile ensures you're always in the loop and allows for direct interaction to address any queries or issues promptly.
How To Find Jio Regional Customer Care Centres?
When in need of in-person assistance or a face-to-face discussion regarding your Jio Mobile services, visiting a local regional customer care centre is a highly effective option. Jio Mobile has established numerous customer care centres across various regions to cater to the diverse needs of their users. Here's how to find "Jio customer care near me":
- Go to the official Jio website and navigate to the "Locate us" section.
- Enter your location or city to search for customer care centres in your vicinity.
- Obtain the address, phone number, and operational hours of the nearest customer care centre.
Jio Customer Care Centres
These centres are equipped with trained staff who can assist you with a range of concerns, from technical support to account management. Whether you need help troubleshooting a device or require guidance on Jio Mobile plans and services, the local regional customer care centres are there to provide personalized assistance.
Jio Customer Care for Business
Jio offers dedicated customer care services tailored for businesses, ensuring smooth operations and support for their specific needs. This specialised support caters to business-related inquiries, technical assistance, and account management, allowing businesses to thrive with reliable telecom services and prompt assistance.
| Jio Business Customer Care | Contact |
|---|---|
| Enterprise Mobility Services | 1800-889-9333 |
| Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| New Business Connection | 1800-889-9555 |
JioPhone, JioBharat, JioFyi and LYF Mobile
Call on 1800-890-9999
Jio Customer Care From Overseas
If you’re facing any challenges with Reliance Jio’s service while overseas, you can easily rectify the issues by getting in touch with their customer support. For customers on their Jio international roaming plans, they provide a host of support, including technical, roaming, data usage and more. So, if you’re looking to contact their customer support for overseas support, dial the Jio SIM customer care number +917018899999.
Jio Customer Care Number: Regional Offices
If you feel the need to talk to a representative in person but the nearby Jio centre isn't helpful, you can visit the regional office directly. Other than calling the phone number given above, this may be an effective option to find quick solutions to long-term issues. You can talk to Nodal/Appellate officers at these addresses. The following table has your answer to the question 'Jio customer care near me'.
| City/State | Office Address |
|---|---|
| Andhra Pradesh | Reliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| Assam | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| Bihar | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road, Patna- 801503, Bihar, India |
| Chhattisgarh | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| Delhi NCR | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana |
| Gujarat | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| Haryana | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| Himachal Pradesh | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| Jammu | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
| Jharkhand | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand |
| Kerala | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| Kashmir | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K |
| Karnataka | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| Kolkata | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
| Madhya Pradesh | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| Maharashtra & Goa | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
| Mumbai | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051 |
| North East | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India |
| Odisha | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023 |
| Punjab | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| Rajasthan | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| Tamil Nadu | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu |
| Telangana | Reliance Jio Infocomm Ltd. 4th Floor, Lakeshore Towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| UP (West) | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| UP (East) | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP) |
| Uttarakhand | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| West Bengal | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
Jio Customer Care Number For JioFiber
JioFiber is a commercial high-speed (100+ Mbps) broadband service provided by Reliance Jio via optical fibre based on GPON architecture. While there are multiple benefits of choosing JioFiber, customers often face challenges or have questions related to their service. Hence, Reliance offers unparalleled support for its JioFiber customers and Jio 5G.
- For any Queries or support regarding JioFiber, call Jio customer no 1800-896-9999.
- You can also chat with Reliance Jio’s customer care on the MyJio App or just WhatsApp Hello to Jio Care phone number 70005 70005.
Jio Customer Care Number For JioMoney
JioMoney is a safe and reliable method of making digital payments via both physical and online platforms. You can make instant bill payments, recharge your mobile phone or DTH, pay at thousands of online and physical stores, and much more. You can also use JioMoney to connect your credit cards and bank accounts.
- Open a new JioMoney account through a missed call on the Jio customer care number 1800 200 2007.
- Email JioMoney customer care for money transfer issues at [email protected].
- Call JioMoney’s customer care on 1800 891 9999 from 9 am to 9 pm.
Settle Disputes With Reliance Jio Customer Care
If you are unhappy with the resolution given by customer service and want to pursue your case further, you can do so by contacting Reliance Jio's Appellate Officers in your region at any time between 10:30 a.m. and 6:00 p.m., Monday through Friday, using the specific complaint number you got after registering your complaint with JioCare. Here's what you need to keep in mind beforehand:
- You must file the appeal within 30 days of the complaint settlement time limit expiring. If there is some explanation why you are unable to file your appeal within 30 days, please let Jio know beforehand so that they can consider your case (up to 3 months).
- When contacting the Appellate Authority, please provide your complaint docket number. This will assist them in obtaining the complete case history.
- Within three days of filing your case, you will be notified of the docket number for your appeal. The appeal will be determined within 39 days of the date your case was filed.
Jio Customer Care: Frequently Asked Questions
How can I resolve network connectivity issues with Jio Mobile?
Restart your phone and check for any network-related outages in your area. If the issue persists, contact Jio customer care for further assistance.
What should I do if my Jio Mobile SIM card is lost or stolen?
Immediately call support services on the Jio customer care toll free number to report the loss. They will block the SIM to prevent unauthorized use and guide you on obtaining a replacement SIM.
How can I activate international roaming on my Jio Mobile?
Here are the steps to recharge International Roaming (IR) through the MyJio app:
- Download and open the MyJio app.
- Tap on "Go to telecom section".
- Scroll down to the "ISD & roaming" menu.
- Tap on "International Roaming".
- Click on "Activate".
- "Your request for IR has been submitted successfully" will be displayed on the screen along with a reference number and the assigned credit limit.
If you find this confusing, dial Jio complain no +917018899999 for the international roaming helpline provided by Jio and follow the instructions to activate the international roaming service on your Jio Mobile.
How to call Airtel customer care from Jio?
To call Airtel customer care from your Jio Mobile, follow these steps:
- Open your phone's dialer.
- Dial the Airtel customer care number 121.
- Follow the IVR Instructions.
- Follow the instructions to select the preferred language and the specific service or query you need assistance with.
- If needed, wait for the option to speak to a customer care representative by choosing the appropriate option to connect to a live agent.
- Explain your query or concern to the customer care representative and seek the necessary assistance.
Calling Airtel customer care from your Jio Mobile helps if you have specific inquiries, concerns, or issues related to Airtel services. However, keep in mind that you may incur standard call charges as per your Jio Mobile plan.
How can I port my existing number to Jio Mobile?
Visit a nearby Jio Store or authorized retailer with your existing number ID and address proof and proof of identification. Follow the porting process, and your existing number will be ported to Jio Mobile.
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