What Is Jio Customer Care Number For Support?

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a lady and a man talking to jio customer care support services

Dial Jio Customer care at 199 for quick assistance with queries, complaints and account management. Being one of the largest telecom providers in India and the world’s third-largest mobile network operator, it has a vast consumer base to serve for. For all your concerns and feedback, users can get in touch with JioCare or Jio customer care number(s) mentioned in the article.

Jio Customer Care Number

Reliance Jio boasts of offering a unique combination of high-speed data, digital commerce, media, jio phoneand payment services. Reliance Jio is an entire ecosystem that allows Indians to live digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.

Jio Head Office

Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra

When it comes to customer care, Jio is dedicated to providing the best assistance possible. Understanding the array of services they offer and the channels available for communication is the first step toward seamless problem-solving. Here's a detailed look at the multiple touchpoints through which you can reach customer care Jio.

Jio Customer Care Number: App, Mail, Chat & Social Mediajio customer care

As one of the biggest mobile network operators in the country, Reliance Jio is known for its affordable plans and unparalleled customer service. To ensure their customers are easily able to reach their customer executives, Jio offers multiple ways to contact them, regardless of what your query or concern might be. 

This network service provider offers 24/7 customer support. Here's a detailed look at the Jio head office contact numbers through which you can reach Jio's customer care team.

Jio Customer Care Number: Contacts For Different Needs( All India)
Required Jio ServiceContact Details
Jio mobile customer care number199(Dial From Jio Mobile Number)
Jio customer care number WhatsApp7000770007
JioFiber WhatsApp7000770005
JioAirFiber WhatsApp7000770005
Jio balance check*123# (Jio customer care toll free number)
Jio complaint no198(Dial From Jio Mobile Number)
Tele verification and activation (Active HD calls & data balance services)1977(Dial From Jio Mobile Number)
Jio international roaming helpline91-7018899999
Customer care Jio( if calling from Non-Jio number)1800-889-9999
New Jio SIM cumber & porting service1860-893-3333
JioPhone, JioFi & LYF Mobile customer care no1800-890-9999
24/7 JioFiber customer No1800-896-9999
JioFiber new connection1800 103 8877
24/7 JioAirFiber customer No1800-896-9999
Enterprise mobility services( Corporate Customers)1800-889-9333
Enterprise connectivity services & business solutions1800-889-9444
New Jio business connection1800-889-9555
Online shopping helpline number1860-893-3333

Jio Customer Care Via MyJio App

The MyJio App acts as a comprehensive hub, empowering Jio customers to manage their accounts and access dedicated support effortlessly. The MyJio app for a convenient way to seek help and find solutions to common problems. 

JioCare, accessible through the MyJio App, offers a seamless avenue to connect with Jio's customer care. With just a few taps on your smartphone, users can lodge complaints, seek technical assistance, or inquire about services, ensuring a quick and efficient resolution to their concerns.

  1. Launch the MyJio app on your smartphone.
  2. Login using your Jio mobile number and the necessary credentials.
  3. Look for the "Support" or "Help" section within the app. This can usually be found in the app's main menu or on the app's home screen.
  4. Select the category that best represents your query or issue. This helps in directing your concern to the right department for quicker and more accurate assistance.
  5. Describe your issue or question in detail. The more information you provide, the better Jio customer care can assist you.
  6. After filling in the details, tap on "Submit" to send your query to Jio customer care.
  7. Customer care representatives will review your query and respond through the app.
  8. Enable notifications to receive timely updates!

Jio Customer Care Number WhatsApp

Get 24/7 support on WhatsApp for a host of issues and queries that you may have. To chat seamlessly with Reliance Jio’s customer care on WhatsApp, simply send "Hi" to 7000770007 to get started.

Jio Customer Care Via Email

Reach out to Jio Mobile's customer care through email for a documented record of your queries and issues. If you want to contact Reliance Jio customer support using their email address, consider the information given below. This is essential for regular Jio consumers as one well-worded email can get your query answered faster than you would expect!

Jio Email Customer Care
Required Jio ServiceContact Details
Interested in joining the Jio Digital World?[email protected]
If you have queries related to Online Shopping, email[email protected]
Business related inquiries will find assistance at[email protected]
For queries related to JioGiga Fibre, email[email protected]
For any security vulnerability, email[email protected]

Jio Customer Care Via Live Chat

Engage in real-time conversations with customer care representatives through the Jio website. The Live Chat Support feature offers a quick and convenient way to communicate with Jio Mobile's customer care team. Whether you have a query about your Jio prepaid plans or Jio postpaid plans, technical support, SIM queries, or service guidance, Live Chat offers instant help, improving your customer experience.

Jio Customer Care Via Social Media

Connect with Jio Care on various social media platforms to stay updated and resolve issues. Jio Mobile actively engages with its customers on popular social media platforms, providing a platform for users to voice concerns, seek assistance, and stay informed about the latest updates and offers. Whether it's Twitter, Facebook, Instagram, or LinkedIn, following Jio Mobile ensures you're always in the loop and allows for direct interaction to address any queries or issues promptly.

  1. Jio Facebook
  2. Jio Twitter
  3. Jio Instagram
  4. Jio YouTube
  5. Jio LinkedIn

How To Find Jio Regional Customer Care Centres?

When in need of in-person assistance or a face-to-face discussion regarding your Jio Mobile services, visiting a local regional customer care centre is a highly effective option. Jio Mobile has established numerous customer care centers across various regions to cater to the diverse needs of their users. Here's how to find "Jio customer care near me":

  1. Go to the official Jio website and navigate to the "Locate us" section.
  2. Enter your location or city to search for customer care centers in your vicinity.
  3. Obtain the address, phone number, and operational hours of the nearest customer care centre.

Jio Customer Care Centres

These centers are equipped with trained staff who can assist you with a range of concerns, from technical support to account management. Whether you need help troubleshooting a device or require guidance on Jio Mobile plans and services, the local regional customer care centers are there to provide personalized assistance.

Jio Customer Care for Business

Jio offers dedicated customer care services tailored for businesses, ensuring smooth operations and support for their specific needs. This specialized support caters to business-related inquiries, technical assistance, and account management, allowing businesses to thrive with reliable telecom services and prompt assistance.

Jio Business Customer Care
Jio Business Customer CareContact
Enterprise Mobility Services1800-889-9333
Enterprise Connectivity Services & Business Solutions1800-889-9444
New Business Connection1800-889-9555

JioPhone, JioBharat, JioFyi and LYF Mobile

Call on 1800-890-9999

Jio Customer Care From Overseas

If you’re facing any challenges with Reliance Jio’s service while overseas, you can easily rectify the issues by getting in touch with their customer support. For customers on their Jio international roaming plans, they provide a host of support, including technical, roaming, data usage and more. So, if you’re looking to contact their customer support for overseas support, dial the Jio SIM customer care number +917018899999.

Jio Customer Care Number: Regional Offices

If you feel the need to talk to a representative in person but the nearby Jio centre isn't helpful, you can visit the regional office directly. Other than calling the phone number given above, this may be an effective option to find quick solutions to long-term issues. You can talk to Nodal/Appellate officers at these addresses. 

Please note that the email address for each Appellate Authority is [email protected], and the contact number is 18008893999.The following table has your answer to the question 'Jio customer care near me'. 

Jio Regional Offices
City/StateOffice Address
Andhra PradeshReliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
AssamReliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India
BiharReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road, Patna- 801503, Bihar, India
Chhattisgarh4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCRReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
GujaratOffice -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
HaryanaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal PradeshReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
JammuReliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
JharkhandReliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
KeralaReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
KashmirReliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
KarnatakaRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
KolkataReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pradesh4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & GoaReliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
MumbaiReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North EastReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
OdishaReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
PunjabReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
RajasthanReliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil NaduReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu
TelanganaReliance Jio Infocomm Ltd. 4th Floor, Lakeshore Towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
UttarakhandReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West BengalReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091

Jio Customer Care Number For JioFiber

JioFiber is a commercial high-speed (100+ Mbps) broadband service provided by Reliance Jio via optical fibre based on GPON architecture. While there are multiple benefits of choosing JioFiber, customers often face challenges or have questions related to their service. Hence, Reliance offers unparalleled support for its JioFiber customers and Jio 5G.

  • For any Queries or support regarding JioFiber, call Jio customer no 1800-896-9999.
  • You can also chat with Reliance Jio’s customer care on the MyJio App or just WhatsApp Hello to Jio Care phone number 70005 70005.

Jio Customer Care Number For JioMoney

JioMoney is a safe and reliable method of making digital payments via both physical and online platforms. You can make instant bill payments, recharge your mobile phone or DTH, pay at thousands of online and physical stores, and much more. You can also use JioMoney to connect your credit cards and bank accounts.

  • Open a new JioMoney account through a missed call on the Jio customer care number 1800 200 2007.
  • Email JioMoney customer care for money transfer issues at [email protected].
  • Call JioMoney’s customer care on 1800 891 9999 from 9 am to 9 pm.

Settle Disputes With Reliance Jio Customer Care

If you are unhappy with the resolution given by customer service and want to pursue your case further, you can do so by contacting Reliance Jio's Appellate Officers in your region at any time between 10:30 a.m. and 6:00 p.m., Monday through Friday, using the specific complaint number you got after registering your complaint with JioCare. Here's what you need to keep in mind beforehand:

  • You must file the appeal within 30 days of the complaint settlement time limit expiring. If there is some explanation why you are unable to file your appeal within 30 days, please let Jio know beforehand so that they can consider your case (up to 3 months).
  • When contacting the Appellate Authority, please provide your complaint docket number. This will assist them in obtaining the complete case history.
  • Within three days of filing your case, you will be notified of the docket number for your appeal. The appeal will be determined within 39 days of the date your case was filed.

Jio Customer Care: Frequently Asked Questions

How can I resolve network connectivity issues with Jio Mobile?

Restart your phone and check for any network-related outages in your area. If the issue persists, contact Jio customer care for further assistance.

What should I do if my Jio Mobile SIM card is lost or stolen?

Immediately call support services on the Jio customer care toll free number to report the loss. They will block the SIM to prevent unauthorized use and guide you on obtaining a replacement SIM.

How can I activate international roaming on my Jio Mobile?

Here are the steps to recharge International Roaming (IR) through the MyJio app:

  1. Download and open the MyJio app.
  2. Tap on "Go to telecom section".
  3. Scroll down to the "ISD & roaming" menu.
  4. Tap on "International Roaming".
  5. Click on "Activate".
  6. "Your request for IR has been submitted successfully" will be displayed on the screen along with a reference number and the assigned credit limit.

If you find this confusing, dial Jio complain no +917018899999 for the international roaming helpline provided by Jio and follow the instructions to activate the international roaming service on your Jio Mobile.

How to call Airtel customer care from Jio?

To call Airtel customer care from your Jio Mobile, follow these steps:

  1. Open your phone's dialer.
  2. Dial the Airtel customer care number 121.
  3. Follow the IVR Instructions.
  4. Follow the instructions to select the preferred language and the specific service or query you need assistance with.
  5. If needed, wait for the option to speak to a customer care representative by choosing the appropriate option to connect to a live agent.
  6. Explain your query or concern to the customer care representative and seek the necessary assistance.

Calling Airtel customer care from your Jio Mobile helps if you have specific inquiries, concerns, or issues related to Airtel services. However, keep in mind that you may incur standard call charges as per your Jio Mobile plan.

How can I port my existing number to Jio Mobile?

Visit a nearby Jio Store or authorized retailer with your existing number ID and address proof and proof of identification. Follow the porting process, and your existing number will be ported to Jio Mobile.

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