Jio Customer Care Number: 24/7 Support Services

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jio customer care

In the fast-paced world of telecommunications, staying connected is not just a luxury but a necessity. Jio Mobile understands this need and goes above and beyond to ensure a seamless user experience through its robust customer care support.

In this article, we will delve into the various channels and tips to connect with Jio Mobile's customer care, ensuring your issues are resolved and queries addressed promptly.

Jio Customer Care

Navigating the world of customer care can be overwhelming, but it is a crucial aspect of any service. Jio Mobile, a pioneer in the telecom industry, takes customer satisfaction seriously. We're here to guide you through the journey of accessing their customer care services with ease and efficiency.

Jio boost of offering a unique combination of high-speed data, digital commerce, media, and payment services. Reliance Jio is an entire ecosystem that allows Indians to live digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.

Jio Head Office Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra

Customer Care Jio: Executive Contact Number

When it comes to customer care, Jio Mobile is dedicated to providing the best assistance possible. Understanding the array of services they offer and the channels available for communication is the first step toward seamless problem-solving.

Here's a detailed look at the multiple touchpoints through which you can reach Jio Mobile's customer care team. From toll-free helplines to the convenience of the MyJio app, they've got you covered.

How To Talk To Jio Customer Care Executive?

As one of the biggest telecommunication providers in the country, Reliance Jio is known for its affordable plans and unparalleled customer service. To ensure their customers are easily able to reach their customer executives, Reliance Jio offers multiple ways to contact them, regardless of what your query or concern might be. This network service provider offers 24/7 customer support.

Jio not only offers excellent customer services to Delhi, Mumbai, Kerela, Hyderabad, Surat, Chennai, Kolkata, Bangalore, Pune, Gujrat, Bihar, Rajasthan and Tamil Nadu but to even the remotest location in the country.

Related: Jio Recharge Plans Delhi

Here's a detailed look at the multiple touchpoints through which you can reach Jio Mobile's customer care team. From Jio toll-free number helplines to the convenience of the MyJio app, they've got you covered.

So, if you’re looking to contact Reliance Jio’s customer care for any queries or complaints, consider the following information:
Jio Mobile ServiceContact Details
Contact for queries related to mobile services199
Have any issue? Register your complaint198
Dial for recharge plans, data balance, validity, recharge confirmation & offers1991
Want to tele-verify and activate both HD calls & data services?1977
Calling from a Non-Jio Number? Dial here1800-889-9999
Get support when roaming abroad (charges applicable)7018899999
Interested in Jio? Talk to us on1860-893-3333

Reliance Jio- Search less, Know more

Are you looking for this? Head over to check more information.

JioCare: Contacting Jio Customer Care via MyJio App

JioCare, accessible through the MyJio App, offers a seamless avenue to connect with Jio's customer care. With just a few taps on your smartphone, users can lodge complaints, seek technical assistance, or inquire about services, ensuring a quick and efficient resolution to their concerns.

The MyJio App acts as a comprehensive hub, empowering Jio customers to manage their accounts and access dedicated support effortless. The MyJio app for a convenient way to seek help and find solutions to common problems.

Access JioCare from the MyJio app

  1. Launch the MyJio app on your smartphone. Ensure you are logged in using your Jio Mobile number and the necessary credentials.
  2. Look for the "Support" or "Help" section within the app. This can usually be found in the app's main menu or on the app's home screen.
  3. Select the category that best represents your query or issue. This helps in directing your concern to the right department for quicker and more accurate assistance.
  4. Describe your issue or question in detail. The more information you provide, the better Jio customer care can assist you.
  5. After filling in the details, tap on "Submit" or a similar button to send your query to Jio customer care.
  6. Customer care representatives will review your query and respond through the app. Ensure you have notifications enabled to receive timely updates.

Jio Customer Care Number WhatsApp Get 24/7 support on WhatsApp for a host of issues and queries that you may have. To chat seamlessly with Reliance Jio’s customer care on WhatsApp, simply send "Hi" to 7000770007 to get started.

Jio Customer Care Email Contact

Reach out to Jio Mobile's customer care through email for a documented record of your queries and issue. If you want to contact Reliance Jio customer support using their email address, consider the information given below:

jio customer care

Customer Care Jio: Live Chat Support

Engage in real-time conversations with customer care representatives through their website. The Live Chat Support feature offers a quick and convenient way to communicate with Jio Mobile's customer care team. Whether you have a query about your Jio prepaid plans or Jio postpaid plans, need technical assistance, queries related to Jio SIM or require guidance on using a service, the Live Chat option provides immediate responses, putting your concerns to rest in real-time.

This interactive platform allows for a seamless exchange of information and ensures that your inquiries are addressed efficiently, enhancing your overall customer experience.

Jio Customer Care: Social Media Support

Connect with Jio Mobile on various social media platforms to stay updated and resolve issues. Jio Mobile actively engages with its customers on popular social media platforms, providing a platform for users to voice concerns, seek assistance, and stay informed about the latest updates and offers. Whether it's Twitter, Facebook, Instagram, or LinkedIn, following Jio Mobile ensures you're always in the loop and allows for direct interaction to address any queries or issues promptly.

Jio Social Media PlatformContact Details
Jio Facebook
Jio Twitter
Jio Instagram
Jio YouTube
Jio LinkedIn

Jio Local Regional Customer Care Centers

When in need of in-person assistance or a face-to-face discussion regarding your Jio Mobile services, visiting a local regional customer care center is a highly effective option. Jio Mobile has established numerous customer care centers across various regions to cater to the diverse needs of their users.

To find a local customer care center:

  1. Visit the Official Jio Website: Go to the official Jio website and navigate to
  2. Search for Nearby Centers or Hotspots: Enter your location or city to search for customer care centers in your vicinity.
  3. Access Addresses and Contact Details: Obtain the addresses, phone numbers, and operational hours of the nearest customer care centers.

These centers are equipped with trained staff who can assist you with a range of concerns, from technical support to account management. Whether you need help troubleshooting a device or require guidance on Jio Mobile plans and services, the local regional customer care centers are there to provide personalized assistance.

Jio Customer Care for Business

Jio offers dedicated customer care services tailored for businesses, ensuring smooth operations and support for their specific needs. This specialized support caters to business-related inquiries, technical assistance, and account management, allowing businesses to thrive with reliable telecom services and prompt assistance.

Jio Business Customer CareContact Details
Enterprise Mobility Services1800-889-9333
Enterprise Connectivity Services & Business Solutions1800-889-9444
New Business Connection1800-889-9555

JioPhone, JioBharat, JioFyi and LYF Mobile Call at 1800-890-9999

Jio Customer Care  No From Overseas

If you’re facing any challenges with Reliance Jio’s service while overseas, you can easily rectify the issues by getting in touch with their customer support. For customers on their Jio international roaming plans, they provide a host of support, including technical, roaming, data usage and more. So, if you’re looking to contact their customer support while travelling overseas, use the information given below:

  • For Reliance Jio customers looking over overseas support, dial +917018899999

Jio Regional Offices

Other than calling the phone number given above, you may also visit any of the regional offices of Jio in India. You can talk to Nodal / Appellate officers at these addresses.

City/StateOffice Address
Andhra PradeshReliance Corporate IT Park Ltd, H: No 40,72, D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
AssamReliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India
BiharReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road, Patna- 801503, Bihar, India
Chhattisgarh4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCRReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
GujaratOffice -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
HaryanaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal PradeshReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
JammuReliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
JharkhandReliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
KeralaReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
KashmirReliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
KarnatakaRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
KolkataReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pradesh4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & GoaReliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
MumbaiReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North EastReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
OdishaReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
PunjabReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
RajasthanReliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil NaduReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu
TelanganaReliance Jio Infocomm Ltd. 4th Floor, Lakeshore Towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
UttarakhandReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West BengalReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091

How To Contact Reliance JioFiber Customer Support

JioFiber is a commercial high speed (100+ Mbps) broadband service offered via Optical Fibre based on GPON architecture, provided by Reliance Jio. While there are multiple benefits of choosing JioFiber, however, customers often face challenges or have questions related to their service. Hence, Reliance offers unparalleled support for its JioFiber customers and Jio 5G.

  • For any Queries or support regarding JioFiber, call 1800-896-9999.
  • You can also chat with Reliance Jio’s customer care on MyJio App or just WhatsApp Hello to 70005 70005.

Related: Check your Jio Internet Speed

How To Contact JioMoney Customer Care?

JioMoney is a safe and reliable method of making digital payments via both physical and online platforms. You can make instant bill payments, recharge your mobile phone or DTH, pay at thousands of online and physical stores, and much more. You can also use JioMoney to connect your credit cards and bank accounts.

If you want to open a new JioMoney account, give a missed call on 1800 200 200 7.

If there is any problem with money transfer, you can email JioMoney customer care at [email protected]m. You can call JioMoney’s customer care on 1800 891 9999 from 9 am to 9 pm.

How To Settle Disputes With Reliance Jio Customer Care

If you are unhappy with the resolution given by customer service and want to pursue your case further, you can do so by contacting Reliance Jio's Appellate Officers in your region at any time between 10:30 a.m. and 6:00 p.m., Monday through Friday, using the specific complaint number you got after registering your complaint with JioCare.

While making an appeal to the Appellate Authority, please ensure the following :

  • You must file the appeal within 30 days of the complaint settlement time limit expiring. If there is some explanation why you are unable to file your appeal within 30 days, please let Jio know so that they can consider your case (up to 3 months).
  • When contacting the Appellate Authority, please provide your complaint docket number. This will assist the Appellate Authority in obtaining the complete case history.
  • Within three days of filing your case, you will be notified of the docket number for your appeal. The appeal will be determined within 39 days of the date your case was filed.

So, if you’re looking to contact the Appellate Authority for Reliance Jio, visit their website and fill out the relevant information today.

Customer care is a pivotal aspect of any service, and Jio Mobile excels in providing a seamless experience for its users. Reach out to them through the various channels, follow our tips for effective communication, and experience customer care like never before.

Stay connected effortlessly with Jio Mobile's exceptional customer care support!

Jio Customer Care: Frequently Asked Questions

How can I resolve network connectivity issues with Jio Mobile?

Restart your phone and check for any network-related outages in your area. If the issue persists, contact Jio customer care for further assistance.

What should I do if my Jio Mobile SIM card is lost or stolen?

Immediately call Jio customer care at the toll-free helpline to report the loss. They will block the SIM to prevent unauthorized use and guide you on obtaining a replacement SIM.

How can I activate international roaming on my Jio Mobile?

Dial +917018899999 for international roaming helpline provided by Jio and follow the instructions to activate the international roaming service on your Jio Mobile.

How to call Airtel customer care from Jio?

To call Airtel customer care from your Jio Mobile, follow these steps:

  1. Dial Airtel Customer Care Number:Open your phone's dialer.
  2. Dial the Airtel customer care number: 121.
  3. Follow the IVR Instructions: Once you dial, you will hear an interactive voice response (IVR) system.
  4. Follow the instructions to select the preferred language and the specific service or query you need assistance with.
  5. Speak to a Customer Care Representative: If needed, wait for the option to speak to a customer care representative.Choose the appropriate option to connect to a live agent.
  6. Discuss Your Query: Explain your query or concern to the customer care representative and seek the necessary assistance.

Calling Airtel customer care from your Jio Mobile helps if you have specific inquiries, concerns, or issues related to Airtel services. However, keep in mind that you may incur standard call charges as per your Jio Mobile plan.

How can I port my existing number to Jio Mobile?

Visit a nearby Jio Store or authorized retailer with your existing number's ID and address proofs. Follow the porting process, and your existing number will be ported to Jio Mobile.