DEN Set Top Box: New Plans, Channel List, Plans, Customer care and More

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The DEN Cable TV Network is India's biggest cable TV entertainment distribution company. DEN Network offers DEN Cable TV, DEN Internet service, DEN set-top box, and DEN TV+ to over 25.5 million customers in 433 cities across 13 states (online Mobile TV). DEN is the very first cable television provider to go public in its third year of existence.


Delhi, Uttar Pradesh, Karnataka, Maharashtra, Gujarat, Rajasthan, Haryana, Kerala, West Bengal, Jharkhand, Bihar, Madhya Pradesh, as well as Uttarakhand are among the 13 states that can avail DEN Cable TV Connection.

The Telecom Regulatory Authority of India (TRAI) has released a new structure for DTH providers, cable TV distributors, IPTV operators, and multi-system operators.

Hence, to adhere to TRAI’s new structure and regulations, DEN changed its tariff and provided consumers the option to select a paid/free TV station based on their choosing. Moreover, the TV channel broadcasting company has also designed a channel bouquet.

In this blog, we’ll discuss the new plans, channel list, the DEN mobile application, and the DEN set-top box price.

DEN Cable TV New Plans

DEN Cable TV Network has introduced new rates for a-la-carte programs and DEN Cable Combo Packages for Kids, Movies, Music, News, and Sports, among other things.

DEN Cable has introduced a new Hindi Language, Karnataka Bundle, Kerala Combo, Gujarat Combination, West Bengal Bundle, Bihar Bundle, Jharkhand Combo, plus North HD Combo packages. According to the new TRAI guideline, consumers can download the PDF then fill out the channel selection form.

The DEN Cable TV Network has provided direct access for updating KYC information (i.e., Aadhaar Card, Mobile Number, Address Proof. etc.).

Getting A DEN Cable TV Connection

You could get the DEN Cable TV Connection by going to your local cable operator or just visit the official website www.dennetworks.com. Give them your name, mobile number, and email ID.

The consumer has the opportunity of picking their preferred TV channel. According to the revised TRAI Regulations, a minimal fee of Rs 130 + GST is required for the first 100 free-to-air minutes (FTA). Following that, the Customer must pay Rs 20 as a network charge for every 25 channels (paid and free).

Existing consumers can change to a new plan by contacting DEN Cable TV Customer Service. The Support staff is accessible 24 hours a day, 7 days a week, to address billing, Television channel, New Plans, membership, connection problems, and other issues.

Using the toll-free number, registering online connection requests on the website, or contacting a local cable provider near you, can all be used to get a new DEN Cable TV subscription.

DEN Cable Set-Top Box

DEN currently offers two types of Set-top boxes.

  • DEN HD PVR LITE
  • DEN SD

DEN STB HD PVR Lite

DEN Cable TV provides new connections or upgrades existing Set-top boxes with the DEN STB HD PVR Lite. This version includes a slew of new features, including the ability to play/pause live video and rewind up to 64 times. Plan future recordings, Recording capacity of up to 1TB at 1080i resolution is supported.

Watch music, photos, and movies stored on an external hard drive, and schedule future recordings. Auto-Standby – conserves electricity. Parental control, Program summary, favorite channels, blocked channels, games, series recording, and so on.

DEN SD Set-top-box

The DEN SD Set-top-box includes features such as 500 channel support, auto standby – consume less energy, parental control, program summary, favorite channels, games, and so on.

DEN Set-Top-Box Price List

Your preference for a Set-Top Box determines the PLAN and STB costs.

S. No Set-Top Box (STB) Plans Security Deposit(INR) Amount (INR)
1 Outright Purchase NIL 1999/-
2 DEN Scheme NIL 1499/-
3 Rental NIL 800/-
  • For outright purchase: The Set-top box bought within this scheme is tax-inclusive and will henceforth be serviced in compliance with the appropriate provisions as recommended in relevant tariff orders issued from time to time by the Telecom Regulatory Authority of India (TRAI). The STB shall have at least a one-year warranty, and the client shall retain ownership of the STB.
  • For DEN Scheme: STB installed or chosen under this scheme will always be the property of DEN. DEN will therefore be able to charge a Customer for any repair/maintenance/replacement jobs completed by DEN/its LCOs and/or throughout its licensed agencies in relation to STB repair, maintenance, or replacement within this scheme. The consumer shall pay to DEN/its LCOs and/or throughout its licensed agencies the amount determined by DEN for the jobs being performed without fail.
  • For Rental: STB rented within this scheme must be serviced in compliance with the appropriate provisions outlined in TRAI's applied tariff instructions from time to time. The STB will always be the asset of DEN. Taxes are not included in any rental scheme amounts. After three years from the date of STB setup, the overall security deposit will be reimbursed to the Paying member, with no deductions.

Moreover, an additional DEN STB remote may be obtained for Rs. 150/- for every remote. A Customer is always free to select from any of the following tariff plans that are suited for a Customer's personal desire. In accordance with the scheme chosen by the Customer, a Customer shall pay the whole amount due to DEN and its LCOs.

DEN Set-Top Box Channel List

Sports, films, music, news, and discovery channels like Animal Planet and Discovery are all included in DEN’s TV channel list.

Channel no. Name SD/HD Distributor Retail Price (DRP)* per Subscriber per month
1 Star Plus SD 19.00
2 Star Bharat SD 10.00
3 Star Gold SD 8.00
4 Star Gold Select SD 7.00
5 Star Jalsha SD 19.00
6 Star Pravah SD 9.00
7 Maa TV SD 19.00
8 Maa Movies SD 10.00
9 Star Vijay SD 17.00
10 Asianet SD 19.00
11 Asianet Movies SD 15.00
12 Star Suvarna SD 19.00
13 Star Movies SD 12.00
14 STAR WORLD SD 8.00
15 Star Sports 1 SD 19.00
16 Star Sports 1 Hindi SD 19.00
17 Star Sports 1 Tamil SD 17.00
18 Star Sports 1 Kannada SD 19.00
19 Star Sports Select 1 SD 19.00
20 Star Sports Select 2 SD 7.00
21 Star Utsav SD 1.00
22 Movies OK SD 1.00
23 Star Utsav Movies SD 1.00
24 Star Jalsha Movies SD 6.00
25 Star Maa Gold SD 2.00
26 Star Maa Music SD 1.00
27 Asianet Plus SD 5.00
28 Star Suvarna Plus SD 5.00
29 Star Sports 2 SD 6.00
30 Star Sports 3 SD 4.00
31 Star Sports First SD 1.00
32 Fox Life SD 1.00
33 NGC SD 2.00
34 Nat Geo Wild SD 1.00
35 Star Plus HD HD 19.00
36 Star Bharat HD HD 19.00
37 Star Gold HD HD 10.00
38 Star Gold Select HD HD 10.00
39 Star Jalsha HD HD 19.00
40 Star Pravah HD HD 15.00
41 Star Maa HD HD 19.00
42 Star Maa Movies HD HD 19.00
43 Star Vijay HD HD 19.00
44 Asianet HD HD 19.00
45 Star Suvarna HD HD 19.00
46 Star Movies HD HD 19.00
47 Star Movies Select HD HD 10.00
48 STAR WORLD HD HD 9.00
49 STAR WORLD PREMIERE HD HD 9.00
50 Star Sports 1 HD HD 19.00
51 Star Sports 1 Hindi HD HD 19.00
52 Star Sports Select 1 HD HD 19.00
53 Star Sports Select 2 HD HD 10.00
54 Star Jalsha Movies HD HD 19.00
55 Star Sports 2 HD HD 19.00
56 Fox Life HD HD 1.00
57 Nat Geo Music HD HD 1.00
58 Nat Geo People HD HD 1.00
59 NGC HD HD 10.00
60 Nat Geo Wild HD HD 5.00
61 Baby TV HD HD 1.00
62 Zee TV SD 19.00
63 & TV SD 12.00
64 Zee Anmol SD 0.10
65 Big Magic SD 0.10
66 Zee Cinema SD 19.00
67 & pictures SD 10.00
68 Zee Bollywood SD 2.00
69 Zee Action SD 1.00
70 Zee Anmol Cinema SD 0.10
71 Zee News SD 0.10
72 Zee Hindustan SD 0.10
73 Zee Business SD 0.10
74 Living Foodz SD 1.00
75 Zee ETC SD 0.10
76 Zing SD 0.10
77 Zee Salaam SD 0.10
78 Zee Cafe SD 15.00
79 & flix SD 15.00
80 WION SD 1.00
81 Zee Marathi SD 19.00
82 Zee Talkies SD 12.00
83 Zee Yuva SD 4.00
84 Zee 24 Taas SD 0.10
85 Zee Bangla SD 19.00
86 Zee Bangla Cinema SD 5.00
87 24 Ghanta SD 0.10
88 Zee Tamil SD 12.00
89 Zee Telugu SD 19.00
90 Zee Cinemalu SD 10.00
91 Zee Kannada SD 19.00
92 Big Ganga SD 0.50
93 Zee Bihar JH SD 0.10
94 Zee Punjabi SD 0.10
95 Zee MP CG SD 0.10
96 Zee Rajasthan News SD 0.10
97 Zee UP UK SD 0.10
98 Zee 24 Kalak SD 0.10
99 EZMALL SD 0.10
100 Living Zen SD 0.10
101 Zee Keralam SD 0.10
102 Zee TV HD HD 19.00
103 & TV HD HD 19.00
104 Zee Cinema HD HD 19.00
105 & pictures HD HD 19.00
106 Living Foodz HD HD 10.00
107 Zee Cafe HD HD 19.00
108 & flix HD HD 19.00
109 & prive HD HD 19.00
110 Zee Marathi HD HD 19.00
111 Zee Talkies HD HD 19.00
112 Zee Bangla HD HD 19.00
113 Zee Cinemalu HD HD 16.00
114 Zee Kannada HD HD 19.00
115 Sony AATH SD 4.00
116 Sony Marathi SD 4.00
117 Sony YAY SD 2.00
118 AXN SD 5.00
119 Sony MAX SD 15.00
120 Sony MAX 2 SD 1.00
121 Sony MIX SD 1.00
122 Sony PIX SD 10.00
123 Sony SAB SD 19.00
124 Sony SD 19.00
125 Sony SIX SD 15.00
126 Sony PAL SD 1.00
127 Sony ESPN SD 5.00
128 SONY BBC Earth SD 4.00
129 Sony TEN 1 SD 19.00
130 Sony TEN 2 SD 15.00
131 Sony TEN 3 SD 17.00
132 Sony WAH SD 1.00
133 Sony HD HD 19.00
134 Sony MAX HD HD 17.00
135 Sony PIX HD HD 15.00
136 Sony ESPN HD HD 7.00
137 AXN HD HD 7.00
138 Sony SAB HD HD 19.00
139 SONY BBC Earth HD HD 10.00
140 Sony TEN 1 HD HD 19.00
141 Sony TEN 2 HD HD 17.00
142 Sony TEN 3 HD HD 17.00
143 Sony SIX HD HD 19.00
144 Discovery Channel SD 4.00
145 Animal Planet SD 2.00
146 TLC SD 2.00
147 Discovery Kids SD 3.00
148 DSPORT SD 4.00
149 Discovery JEET SD 1.00
150 Discovery Science SD 1.00
151 Discovery Turbo SD 1.00
152 Discovery Tamil SD 4.00
153 Discovery HD World HD 6.00
154 Animal Planet HD HD 3.00
155 TLC HD HD 3.00
156 Discovery JEET HD HD 2.00
157 Bindass SD 1.00
158 Disney Channel SD 8.00
159 Disney International HD HD 12.00
160 Disney Junior SD 4.00
161 Disney XD SD 4.00
162 Hungama SD 6.00
163 UTV Action SD 2.00
164 UTV Movies SD 2.00
165 Colors SD 19.00
166 Colors Infinity SD 7.00
167 History TV 18 SD 3.00
168 FYI TV 18 SD 0.25
169 Comedy Central SD 7.00
170 Nick Junior SD 1.00
171 Sonic SD 2.00
172 CNBC TV 18 SD 4.00
173 MTV SD 3.00
174 Nick SD 6.00
175 CNN News 18 SD 0.50
176 CNBC Awaaz SD 1.00
177 VH 1 SD 1.00
178 Colors Marathi SD 10.00
179 Colors Kannada SD 19.00
180 Colors Kannada Cinema SD 2.00
181 Colors Bangla SD 7.00
182 Colors Oriya SD 6.00
183 Rishtey Cineplex SD 3.00
184 MTV BEATS SD 0.50
185 Colors Gujarati SD 5.00
186 CNBC Bazaar SD 1.00
187 News 18 Lokmat SD 0.25
188 News 18 Bihar JH SD 0.25
189 News 18 UP UK SD 0.25
190 News 18 MP CG SD 0.25
191 News 18 Rajasthan SD 0.25
192 News 18 Kannada SD 0.25
193 News 18 Bangla SD 0.25
194 News 18 Gujarati SD 0.25
195 News 18 Urdu SD 0.25
196 News 18 Punjab HR HP SD 0.25
197 News 18 Odia SD 0.25
198 Colors Super SD 3.00
199 Colors Tamil SD 3.00
200 Rishtey SD 1.00
201 News 18 India SD 1.00
202 News 18 Tamil Nadu SD 0.25
203 News 18 Kerala SD 0.25
204 News18 Assam NE SD 0.25
205 Colors HD HD 19.00
206 History TV 18 HD HD 7.00
207 CNBC Prime HD HD 1.00
208 Colors Infinity HD HD 9.00
209 VH 1 HD HD 2.00
210 Comedy Central HD HD 9.00
211 Nick HD+ HD 10.00
212 Colors Marathi HD HD 17.00
213 Colors Bangla HD HD 14.00
214 Colors Kannada HD HD 19.00
215 Colors Tamil HD HD 7.00
216 FYI TV 18 HD HD 1.00
217 MTV BEATS HD HD 1.00
218 MTV HD HD 5.00
219 Cineplex HD HD 5.00
220 Cartoon Network SD 4.25
221 Pogo SD 4.25
222 WB SD 1.00
223 HBO SD 10.00
224 CNN International SD 0.50
225 HBO HD HD 15.00
226 Cartoon Network HD HD 10.00
227 Aajtak SD 0.75
228 Aajtak Tez SD 0.25
229 India Today SD 1.00
230 Aaj Tak HD HD 1.50
231 Adithya TV SD 9.00
232 Chintu TV SD 6.00
233 Chutti TV SD 6.00
234 Gemini Comedy SD 5.00
235 Gemini Movies SD 17.00
236 Gemini Music SD 4.00
237 Gemini News SD 0.10
238 Gemini TV SD 19.00
239 Kochu TV SD 5.00
240 KTV SD 19.00
241 Kushi TV SD 4.00
242 Sun Music SD 6.00
243 Sun News SD 1.00
244 Sun TV SD 19.00
245 Surya Comedy SD 4.00
246 Surya Movies SD 11.00
247 Surya Music SD 4.00
248 Surya TV SD 12.00
249 Udaya Comedy SD 6.00
250 Udaya Movies SD 16.00
251 Udaya Music SD 6.00
252 Udaya News SD 0.10
253 Udaya TV SD 17.00
254 ETV Telugu SD 17.00
255 ETV Plus SD 7.00
256 ETV Cinema SD 6.00
257 ETV Abiruchi SD 2.00
258 ETV Life SD 1.00
259 ETV Andhra Pradesh SD 1.00
260 ETV Telangana SD 1.00
261 BBC World SD 1.00
262 Raj TV SD 3.00
263 Raj Musix SD 1.00
264 Raj Digital Plus SD 1.50
265 Raj Musix Kannada SD 0.25
266 Vissa TV SD 0.50
267 Jaya Max SD 3.75
268 Jaya Movies SD 3.75
269 Jaya Plus SD 1.00
270 Mega 24 SD 1.00
271 Mega Musiq SD 2.00
272 Mega TV SD 3.00
273 ET Now SD 3.00
274 Mirror Now SD 2.00
275 MN+ HD HD 10.00
276 MNX SD 6.00
277 MNX HD HD 9.00
278 Movies Now SD 10.00
279 Movies Now HD HD 12.00
280 Romedy Now SD 6.00
281 Romedy Now HD HD 9.00
282 Times Now SD 3.00
283 Times Now HD HD 5.00
284 Zoom SD 0.50
285 ABP Anando SD 0.50
286 ABP Majha SD 0.50
287 NDTV 24×7 SD 3.00
288 NDTV Good Times SD 1.50
289 NDTV India SD 1.00
290 NDTV Profit SD 1.00
291 Epic SD 2.00
292 Food Food SD 0.30
293 Travel XP SD 3.00
294 Travel XP HD HD 9.00

All above TV channel pricing is based on TRAI's revised 2019 structure. Any additional updates or changes to channel pricing will be posted on the network's official web page. GST is not included in the MRP mentioned above (tax).

myDEN Mobile App

myDEN is the authorized mobile app created by DEN Network that allows customers to pick their preferred channel or channel bundles supplied by DEN or TV Broadcasters. On February 6, 2019, the latest edition 1.6 of myDen App was published.

Install the DEN Cable TV App "mYDEN" from the Google Play Store. Thereafter, you may use your mobile OTP to log into the system, verify your account, and select the package you wish to watch.

DEN Cable TV Customer Service

DEN Cable is India's biggest CABLE TV Distributor. Customers facing difficulties with their CABLE TV assistance, set-top-box, recharging or adding a new channel, disconnecting a channel, closing their cable account, or switching to DEN Cable TV should contact customer support.

You may either file an online complaint or call the DEN Cable TV Network's toll-free hotline 24 hours a day, seven days a week.

  • DEN Cable TV Toll-free Customer Service Helpline: 1800 – 419 – 2020
  • DEN Cable TV Phone Number: 0120 – 440 – 2240 (Open 365 days every year from 8 a.m. to 12 a.m.)
  • Email-Id: wecare@denonline.in

If there is an escalation, contact the nodal officer at nodalofficer@denonline.in

Furthermore, if you have any queries or concerns, you can use the added information given below:

State Nodal Officer / Grievance Officers Details Address Contact Number Contact Email
HARYANA Deepak Dubey Plot No – 236,1st Floor, Okhla Industrial Area, Phase- 3, New Delhi-110020 011-71522200 deepak.dubey@denonline.in
DELHI AND NCR Sourav Roy Choudhary Plot No -236 Okhla Industrial Estate, Phase-Ill, New Delhi-110020. 120-6175028 sourav.choudhary@denonline.in
GUJARAT Jayesh K Desai 4th Floor,” C” Block, Manubhai Tower, Opp. M.S.University, Sayajigunj, Baroda, Gujarat -390005 0265-2362236 jayesh.desai@denonline.in
KARNATAKA Kishore KP Plot Number 25, (Old 1030),3rd Floor, Dr. Rajkumar Road, 4th Block, Rajajinagar, Bengaluru – 560010. (Landmark: Above Yamaha Showroom/Opp. Abhimani Vasathi Hotel) 080-42950107 kishor.kumar@denonline.in
KERALA Mr. Vinesh Dr: Koshys Arcade, 2nd floor, Plot no 153/8, A2, Opp. Oberon mall bypass, Edappally, Kochi, Kerala – 682024 0484-4074930 cscochin@denonline.in
MAHARASHTRA Rohit Kanitkar 802-806, Haware Infotech Park, Sec -30 /A, Vashi, Navi Mumbai -400703, Opposite Inorbit Mall. 022-20870451 /52 rohit.kanitkar@denonline.in
MADHYA PRADESH Deepak Dubey Plot No – 236,1st Floor, Okhla Industrial Area, Phase- 3, New Delhi-110020 011-71522200 deepak.dubey@denonline.in
UTTAR PRADESH Shamim Akhtar 1st & 2nd Floor, Sri Raj Complex, 8 B.N Road, Kaisharbad, Lucknow, Uttar Pradesh- 226001. 0522-4076502 shamim.akhtar@denonline.in
WEST BENGAL Ms. Mousumi Saha 86A, Topsia Road,2nd Floor, Haute Street Building, Kolkata- 700046 033-69451305 cskolkata@denonline.in
RAJASTHAN Sourav Roy Choudhary Plot No -236 Okhla Industrial Estate, Phase-III, New Delhi-110020. 120-6175028 sourav.choudhary@denonline.in
UTTARAKHAND Anshul Agarwal Haridwar Road, Near Bata Showroom, Dhrampur Chowk, Dehradun, Uttarakhand 7755001623 anshul.agarwal@denonline.in
BIHAR Sarita Mishra 4th Floor, Anam Plaza, South Of Gandhi Maidan, Near IMA Hall, Patna, Bihar-800001 0612-2323399 sarita.mishra@denonline.in

Conclusion

Now that you know everything about DEN’s network connection and set-top box, contact the executive and get your connection! For more updates about other DTH providers, keep reading Selectra!

Frequently Asked Questions

How to relocate my DEN cable TV connection?

If you ever need to relocate a DEN Cable TV, the DEN Cable Television Network is pleased to help. If you are relocating inside the city, the DEN Local Cable Operator will assist you in relocating your current cable television connection. The Customer must be a current DEN Cable TV subscriber.

DEN cable shifting guidelines:

  • You must have a working DEN Cable Connection.
  • The two locations must be in the same city.
  • The new place should be within the DEN Cable Network service region.
  • There has to be a local cable company.

Please keep in mind that you will need to make a new connection if you relocate to a different city. You could also register fresh connection requests online. The security deposit is refunded in accordance with DEN regulations.

How to recharge your DEN HD set-top box?

There are multiple ways to recharge your DEN HD set-top box. You can either visit their website or use third-party apps.

How do I activate a channel on the DEN set-top box?

To activate your Set-Top Box, please contact DEN's Toll Free Customer Care Number at 1800 419 2020 or your local Cable Operator.

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