Nextra Broadband: Tariff Plans, Bill Payment & Customer Care 2024

Nextra aims to deliver the "Next era" of bandwidth, offering more benefits such as additional offers, extended usage times, support for more devices, and greater value for customers. We will take you through Nextra broadband plans staring from ₹599 to ₹1499 and guide you on how to easily make Nextra broadband payments online and reach Nextra customer care at +91-9212599922.

What Is Nextra Broadband?

Nextra is a popular bandwidth company that strives to give its customers the best user experience by providing them with quality internet service. The company caters to both residential and business customers with a range of tailored services. Its mission is "enabling bandwidth for more", which motivates them to create creative and engaging products and services to help its customers.

Nextra's core brand image, "The Emergence of the New Sun," embodies the philosophy of the "Next Era." The different phases of the sun represent past and future eras, with the central sun symbolizing the dawn of a new and crucial era. This era signifies the advent of advanced broadband technology, heralding a higher form of communication.

Nextra Broadband Plans

To compete with broadband giants like Airtel Xstream, JioFiber, ACT Fibernet and others, Nextra offers a vast range of broadband plans and offers that you can choose from. We've listed the top plans to choose from, along with the cost and the benefits you get.

How To Book New Nextra Broadband Connection?

Unlike other internet service providers, Nextra doesn't offer the option to book their services via third-party websites. To get a new Nextra connection, follow these steps:

1. Visit the Website: Go to the official Nextra Broadband website.
2. Select a Plan: Browse and choose the broadband plan that suits your needs.
3. Fill Out the Form: Complete the online application form with your personal details and address.
4. Submit Documents: Provide necessary documents like ID proof and address proof.
5. Schedule Installation: A Nextra representative will reach out to you to schedule the installation.
6. Installation and Activation: The technician will visit your location, install the equipment, and activate your connection.

• Key Considerations Before Purchasing a Nextra Plan
• Download/Upload speed displayed is accelerated to your ISP hub. Nextra hasn’t provided any affirmation regarding any consistency related to broadband speed. At the same time, it might change depending on the network blockage, technical explanation, or some other unavoidable conditions.
• The plans mentioned above are on Pre-Pay premise.
• The first recharge fee is equal to the selected plan rental (incl. of duty) and would be gathered at the hour of Customer Relationship Form (CRF) marking.
• Nextra has characterized a fair usage policy (FUP) across all plans. Thus, this strategy offers all clients the chance to encounter the network similarly.
• Establishment and Router charges will be relevant on the hour of Installation.
• Web access is given over Fiber to the Home/Building (FTTH/FTTB) or Fiber to the Neighborhood (FTTN) organization or LAN; Service.
• Data and upload are included in information usage.

Nextra Broadband Bill Payment

If you’re doing your Nextra broadband recharge for the very first time and don’t have much experience with the same, this section is for you. Nextra offers customers to make payments through quick pay. All you need to do is make an account on Nextra’s official website and follow these simple steps:

1. Go to the quick pay option.
2. Enter your mobile number.
3. Enter your transaction details.
4. Confirm the payment.
5. Proceed with the payments.
6. You will receive payment details shortly, which you can recheck.

Nextra Broadband Customer Care

Nextra customer care is polite and patient with its customers and strives to deal with the customer queries with full seriousness. Nextra is known to deliver fast bandwidth services with reliability and a sense of trust with its customers. Many testimonials can prove that Nextra has helped them get better connectivity without any delay and provide smooth and excellent services.

Nextra Working Hours

Nextra's customer service is available from 08:00 to 22:00, ensuring support throughout the day. Whether you need assistance with your broadband connection or have any inquiries, their team is ready to help during these hours.

Nextra Broadband Pros And Cons

Like any other broadband connection, Nextra has some pros and cons. To help you make a better decision while choosing the right broadband connection provider, we've listed the advantages and disadvantages of choosing Nextra broadband.

Pros of Nextra Wi-Fi Plans

• Broadband speeds of up to 200 MBPS are available.
• Nextra accepts online payments pretty easily; all you need to do is enter your number, provide your transaction details, validate it, and then pay.
• Nextra service includes booster top-ups.

Cons of Nextra Wi-Fi Plans

• Customer support is unreliable and rarely solves customer complaints.
• There is an auto-renewal process for booster top-ups, which is non –refundable.
• Extremely unstable network connection.