Airtel FASTag: Recharge, Minimum Balance and Customer Care

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Airtel FASTag offers a seamless way to pay toll charges digitally, eliminating the hassle of stopping or searching for cash. With a minimum balance in Airtel FASTag is of just Rs. 150, users can easily recharge their FASTag through various methods including net banking, the Airtel Thanks App, and UPI platforms like Paytm and Google Pay. For any assistance, the Airtel FASTag customer care is readily available at 400 or 8800688006, ensuring a smooth travel experience on toll roads.

Airtel FASTag Cashback Offer with Airtel Thanks!

Airtel Thanks Gold & Platinum members can avail of cashback offers with Airtel Thanks App.

Cashback of ₹150 on purchase of Airtel Payments Bank FASTag!


What Is Airtel FASTag?

Airtel FASTag is a unique service offered by Bharti Airtel, a leading mobile provider in India, that allows users to pay their toll charges online or electronically. Airtel FASTag device is affixed on your vehicle’s windscreen so users can pass through the toll gates without the need to wait or pay cash. It is an easy-to-use, reloadable tag - meaning that you can process Airtel FASTag recharge whenever needed.

Airtel FASTag is a part of the National Electronic Toll Collection (NETC) initiative, undertaken by the National Payments Corporation of India. The device uses Radio-frequency Identification (RFID) technology for the deduction process. The use of Airtel FASTag recharge service makes the entire process of making toll transactions incredibly easy and convenient.

Significance Of Airtel FASTag

The introduction of Airtel FASTag in India works and has helped the National Highways Authority of India and Indian Highways Management Company Limited to fast-track the digital development of our country. It has played a significant role in promoting cashless modes of payment and encouraging consumers to rely on more secure transaction methods. Here are the most prominent ways in which Airtel FASTag recharge services have brought about a change.

  • Since users don’t need to wait on the toll plazas to pay cash, the movement of traffic has become much smoother at tolls, resulting in a reduction of congestion.
  • Cashless, digital transactions have made road travel more convenient and the process of paying tolls more efficient.
  • Since drivers/passengers don’t need to manually pay the toll and the booth attendees don’t have to process each transaction, payments have enabled both parties to save time and effort.
  • Users can easily track their payments, recharge history and more through SMS alerts, bank app or Airtel Thanks App.
  • Members of Airtel Thanks can expect several cashback offers and discounts by processing the Airtel FASTag recharge via their app.
  • Saving on paper receipts and fuel, Airtel FASTag encourages a more environmentally friendly future for monetary transactions and road travel.
  • NHAI has released a statement that more than 85% of people use Airtel FASTag services, thus, proving its popularity and ease of use.

What Are The Documents Needed To Apply For Airtel FASTag?

Registering for Airtel FASTag is easy. However, it must be done cautiously since the initiative is under the subsidiaries of the Indian government. You must have authentic documents, duly registered under the respective authorities. Here are the essential documents needed to apply for Airtel FASTag:

  1. Vehicle Registration Certificate
  2. Vehicle Registration Number
  3. Passport-size photo of the vehicle owner
  4. Identity proof documents
  5. Address Proof (Driving Licence, PAN Card or Passport)
  6. KYC documents

Note that the required documents for Airtel FASTag should be in the name of the owner of the vehicle. If not, the driver may be required to submit his/her photo ID proof.

How To Apply For Airtel FASTag With Vehicle Number?

Before we explore how to process Airtel FASTag recharge options, let’s look at how to apply and login Airtel FASTag with your vehicle number. There are two significant ways to apply for Airtel FASTag: through your bank or the Airtel Thanks App.

Here are the simple steps through which you can register for Airtel FASTag through a bank.

  1. Visit the official website or app (if available) of the bank issuing Airtel FASTag.
  2. Find “FASTag” under their available products/services.
  3. Enter your vehicle registration number.
  4. Upload the required documents as mentioned on the bank’s portal.
  5. Add money to the Airtel FASTag account through UPI, debit/credit card or other payment methods.
  6. Once the money is successfully added, you are free to use Airtel FASTag services!

To register for Airtel FASTag through the Airtel Thanks App, follow these steps:

  1. Download and open the Airtel Thanks App.
  2. Go to the "FASTag" page.
  3. Enter your vehicle registration number.
  4. Upload the front and back sides of your RC - Registration Certificate.
  5. Click on “Next”.
  6. Pay some amount to your Airtel FASTag account through your preferred mode of payment.
  7. Once the money is successfully added, you are free to use Airtel FASTag services!

How Is Airtel FASTag Calculated?

As mentioned above, Airtel FASTag uses RFID technology, that is, Radio-frequency Identification. The tag must be prepaid at all times so the convenience of transactions isn’t disturbed. The “reader” at the toll plaza automatically scans the tag and processes the payment, which allows the vehicle to pass through the toll without stopping. The Airtel FASTag sticker typically has a validity of five years.

At the time of purchasing Airtel FASTag through the Airtel Thanks App, you will be required to pay 3 major Airtel FASTag charges. The price break-up for the same is as below:

Airtel FASTag Price Break-up
Tag Cost₹100 inclusive of GST
Refundable Security Deposit₹200 to ₹500
Minimum Balance₹150

Note: The minimum balance remains as a part of the Airtel FASTag account. This money may be used to pay the toll charges if additional funds aren’t available. However, it is the user’s responsibility to maintain the minimum balance in the long run, otherwise, their account could be blacklisted.

*The security deposit is fully refundable in case the user submits a deactivation request.

What Are Airtel FASTag Charges?

The major charges of Airtel FASTag are as mentioned in the above section. However, the refundable security deposit varies depending on the vehicle you own. For instance, look at the following table:

Airtel FASTag Price Break-up With Vehicle Type
Type of VehicleAirtel FASTag Charges
Light Commercial Vehicle (2-axle)₹300
Bus (3-axle)₹500
Truck (3-axle)₹500
Bus (3-axle)₹500

Moreover, if the user happens to accidentally lose, damage or render the old tag unusable, a re-issuance fee of ₹100 inclusive of taxes is charged. Also, if you own more than one vehicle you will be required to pay and procure a different Airtel FASTag for each.

Airtel FASTag Recharge With Vehicle Number

Airtel FASTag recharge can be processed either offline or online according to the user’s convenience. Although we have mentioned the method to avail of or recharge Airtel FASTag offline, Airtel FASTag recharge online is the most highly recommended way. Online recharge increases convenience and also ensures that the entire process is completed within a few moments.

How To Process Airtel FASTag Recharge Offline?

Users can process their Airtel FASTag recharge offline if they wish to. You can purchase or recharge Airtel FASTag from more than 28,000 locations, called Point-of-Sale (POS). These are enabled by several banks, Common Service Centers (CSC), National Highways toll fee plazas, Regional Transport Offices (RTO), and petrol pumps. Here are some of the popular banks from where users can get Airtel FASTag.

  • Airtel Payments Bank
  • Axis Bank Ltd
  • Bank of Baroda
  • Bank of Maharashtra
  • Canara Bank
  • Central Bank of India
  • HDFC Bank
  • ICICI Bank
  • IDBI Bank
  • IDFC First Bank
  • Indian Bank
  • Indian Overseas Bank
  • IndusInd Bank
  • Kotak Mahindra Bank
  • PAYTM Bank
  • Punjab National Bank
  • Saraswat Bank
  • State Bank of India
  • UCO Bank
  • Union Bank of India

Although Airtel FASTag is available at the above and several other local banks, Airtel’s services are incredibly easy to track and manage along with many other additional benefits. Thus, Airtel FASTag remains at the top of the recommendation list.

How To Process Airtel FASTag Recharge Online?

When it comes to processing Airtel FASTag recharge online, users are provided with several different options and facilities. You can recharge Airtel FASTag through UPI, net banking, Airtel Thanks App or even set up auto-recharge. Here are the most prominent ways in which you can recharge Airtel FASTag:

  1. Airtel FASTag Recharge through Paytm
  2. Airtel FASTag Recharge through Google Pay
  3. Airtel FASTag Recharge through Airtel Thanks App
  4. Airtel FASTag Recharge through Auto-Pay Service

Airtel FASTag Recharge Through Paytm

You may be looking for the answer to how to Airtel FASTag recharge by Paytm. Fortunately, the steps are quite simple and easy to follow. Here’s how you can recharge Airtel FASTag online through Paytm:

  1. Open the Paytm app.
  2. Go to the "FASTag Recharge Page" on the app.
  3. Select the bank that issues your Airtel FASTag. (Airtel Payments Bank FASTag)
  4. Enter the correct vehicle registration number.
  5. Click on “Proceed”.
  6. Enter the recharge amount.
  7. Complete the payment.

Airtel FASTag Recharge Through Google Pay

Since Gpay is another popular payment gateway, how to recharge Airtel FASTag from Google Pay is a prominent question. Here are the simple steps to process the payment:

  1. Open the Google Pay App.
  2. Go to the “Recharge & Bill Payments” section.
  3. Select “FASTag Recharge”.
  4. Choose your Airtel FASTag biller (Airtel Payments Bank FASTag) or the bank that issues your Airtel FASTag.
  5. Enter the correct vehicle registration number.
  6. Enter the recharge amount.
  7. Complete the payment.

How To Recharge Airtel FASTag In Airtel Thanks App?

Airtel Thanks App is a one-stop destination for all Airtel services. Users can pay, track, navigate and manage all of their accounts under one roof. Similarly, for Airtel FASTag Recharge, the Airtel Thanks App is one of the top recommendations. Here’s how to recharge FASTag in Airtel app:

  1. Download and open the Airtel Thanks App.
  2. Go to the Airtel Payments Bank page.
  3. Click on “FASTag Recharge”.
  4. Enter the vehicle number.
  5. Enter the amount.
  6. Select your preferred mode of payment.
  7. Complete the payment to continue using Airtel FASTag services.

How To Set Auto-Recharge For Airtel FASTag?

Manual recharges can be tiresome and inconvenient to process every few days, especially for frequent travellers. Instead, you can use the auto-recharge service of Airtel Payments Bank to ensure unhindered recharge transactions. Here’s how you can set up auto-recharge:

  1. Download and open the Airtel Thanks App.
  2. Login to your account for Airtel Payment Bank FASTag Recharge.
  3. Select “National Electronic Toll Collection (NETC)”.
  4. Enter your vehicle registration number. You may be required to enter other (related) details.
  5. Choose the mode of payment.
  6. Link the tag with your bank account and enter the amount for automatic Airtel FASTag Recharge.
  7. Once the payment is completed, you can enjoy the service of Airtel FASTag auto-recharge!

Airtel FASTag Login

The best way to keep track of all the transactions and your Airtel FASTag services is to use the online login facility. To facilitate Airtel FASTag login to your Airtel FASTag account, follow these steps:

  1. Download the Airtel Thanks App.
  2. Register with your mobile number.
  3. Login to the Airtel Payments Bank account using your credentials.
  4. You will see several services available on the landing page of the app. Scroll through and to find a tab named "FASTag". Tap on the icon to access the services.

After you’ve logged in, you can navigate through your Airtel FASTag account by exploring the available services. Some of the primary services that you can avail of are:

  • Recharging your Airtel FASTag account.
  • Checking Airtel FASTag balance.
  • Adding Money to your Airtel Wallet to recharge your Airtel FASTag account or set up auto-recharge.
  • Tracking your transactions.
  • Managing your Airtel FASTag account.

How To Activate Airtel FASTag?

In case you’re not sure how to activate Airtel FASTag, you can follow the below steps. The process is easy and straightforward, allowing you to access the services effectively without any hindrance. Here’s how:

  1. Download the Airtel Thanks App.
  2. Register and log in with your mobile number.
  3. Scroll to find the "FASTag" icon.
  4. You will get the option to purchase Airtel FASTag. Click on that.
  5. Upload the required documents.
  6. You will need to link your bank account in the app for seamless transactions in the future.
  7. Once the process is complete, your Airtel FASTag will be activated.
  8. You can add money to your Airtel FASTag account in any of the above-mentioned payment methods.

How To Check Airtel FASTag Balance?

Once you’ve made the payments for recharging your Airtel FASTag account, it is equally essential to keep track of the expenses. Fortunately, you can easily conduct an Airtel FASTag balance check through the Airtel Thanks App or via a missed call. Continue reading to find out how.

How To Airtel Check FASTag Balance After Recharging?

After availing of the Airtel FASTag service, the Airtel FASTag recharge balance check becomes an obvious question. There are two major ways in which users can check their balance on available Airtel FASTag balance. Users can verify their balance through the Airtel Thanks App or via missed calls.

  1. Airtel Thanks App: Login to the Airtel Payments Bank Page to see the available Airtel FASTag balance.
  2. Missed Call: Give a missed call to the number 01204725873 to get an SMS containing your account balance information.

If your Airtel FASTag account is linked to your Airtel wallet/savings account, the available balance you have automatically becomes the Airtel FASTag balance.

What Is The Validity Of The Airtel FASTag Recharge?

Airtel FASTag is valid for 5 years. Once you’ve purchased it, you only need to recharge the account as per your requirement. You can use any of the above-mentioned payment methods, like UPI, net banking, debit or credit card, NEFT or more. In case, you lose or damage the tag, a re-issuance fee of ₹100 must be paid.

What Are The Benefits Of Airtel FASTag?

More than just ease of use, Airtel FASTag comes with a plethora of benefits for consumers that make it a wise choice. Here are some of the best benefits that render Airtel FASTag on top of our recommendation list.

  1. Save Time & Fuel

    Since Airtel FASTag is scanned directly by the reader at the toll plaza and the amount is deducted accordingly, the driver doesn’t have to stop at every toll booth and spend extra time and fuel.

  2. No Need for Cash

    As all Airtel FASTag transactions are made digitally, drivers don’t have to worry about carrying or finding loose cash on road trips. Just ensure your Airtel FASTag account has enough balance.

  3. SMS Alerts

    Each time you recharge Airtel FASTag or any money is deducted, you receive an SMS alert. This allows users to keep track of their balance.

  4. Easy Managing

    Airtel FASTag is easy to manage through the Airtel Thanks App or website. You can activate the tag or even deactivate it from the app within a few moments.

  5. Online Recharge

    The Airtel FASTag online recharge facility makes the service even more convenient and feasible to manage and use.

Airtel FASTag Customer Care Number

The most common issue faced by Airtel FASTag is the incomplete processing of payments. Other than this, users may complete the activation of their Airtel FASTag but the tag may not work. For any such issues, users can connect with the 24x7 Airtel customer care number for Airtel FASTag on 400 or 8800688006.

Some other issues that users may face are:

  • Vehicle stopped at the plaza for blacklisting even though the tag isn't blacklisted.
  • The toll plaza isn't accepting Airtel FASTag.
  • The reader at the toll booth is unable to read the Airtel FASTag.
  • The toll booth isn't supporting monthly pass issuance.

For the above or any other issues, users can also dial 1033, which is the NHAI/IMHCL helpline number, for more help at the toll plaza level.

Final Thoughts

Airtel FASTag is an extremely convenient service which allows users to happily go on road trips without the worry of finding change or standing in long toll plaza lines. It is also easy to recharge through net banking, UPI, credit or debit cards and several other payment modes. Enjoy the services of Airtel FASTag for a smooth, seamless journey accompanied by safe digital transactions! Opt for Airtel FASTag today!

Airtel FASTag Recharge: Frequently Asked Questions

How to get Airtel FASTag Cashback on Airtel Recharge?

Airtel has a special cashback offer for Airtel Thanks Gold and Platinum members. Users can avail of this offer by activating their Airtel FASTag through the Airtel Thanks App. Once the Vehicle Registration Certificate is verified within six to eight days, users can expect a cashback in their Airtel Payments Bank Wallet or Account.

How to download the Airtel FASTag statement?

Users can download their Airtel FASTag statement through the Airtel Thanks app. In the "FASTag" section of the app, you can find the "Statements" tab, through which you can download your statement.

How to check Airtel FASTag Transaction History?

You can quickly check your Airtel FASTag transaction history through the Airtel Thanks App, the Airtel Payments Bank website or your issuing bank's "FASTag" section.

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