Sun Direct DTH: Packages, Languages, Buying Process, and Customer Support
Launched in December 2007, Sun Direct is a leading Indian DTH (direct-to-home) broadcast satellite service provider. It is also the country’s first DTH provider to offer MPEG-4 technology.
Wait, what is the MPEG-4 technology? Well, this technology is the reason behind the good quality and compression strength of Sun’s DTH services.
With a customer base of 16 million+ subscribers, the company has been transmitting TV signals across the length and breadth of the Indian contingent.
We have written this guide to help you holistically understand Sun Direct packages, prices, coverage, installation process, and customer care.
Without further a due, let us jump right away on the specifics that will interest you.
Sun Direct Packages, Prices, and Coverage
Sun direct has a wide-ranging and entertaining list of DTH packs with more than 200 TV channels. These plans come in four (4) different bundles, which were created to best accommodate the unique needs of the 1.3 billion Indian population.
These bundles are:
- Sun Direct Curated Packs
- Sun Direct Bouquets
- Broadcaster Bouquets
- Broadcaster A La Carte
The above categories have both SD+ and HD+ services to choose from.
Sun direct has specially curated packages for specific regions/languages like Bengali, Kannada, Malayalam, Marathi, Odia, Tamil, Telugu, and the Rest of India.
The customers can enjoy the freedom to pick a plan based on their specific requirements (home/office/café/hospitals/etc.). The company offers an exhaustive list of DTH services at affordable prices. You can have access to a combination of different genres, including movies, sports, infotainment, leisure, kids, news, devotional, and others.
The below table covers the latest Sun direct recharge plans for you to refer to:
|Sun DTH Recharge Plan||No. of Channels||Price|
|Telugu Cinema + Sports||173 Channels||Rs. 259|
|Value Plus Pack (ROI)||154 Channels||Rs. 300|
|Malayalam Super Value||181 Channels||Rs. 289|
|Tamil Cinema + Sports||176 Channels||Rs. 300|
|Kannada Super Value||178 Channels||Rs. 289|
|Tamil Super Value||177 Channel||Rs. 289|
|Telugu Super Value||175 Channels||Rs. 289|
|Malayalam Cinema + Sports||173 Channels||Rs. 259|
|Malayalam Cinema + Sports||207 Channels||Rs. 399|
|Malayalam Cinema+Sports HD||184 Channels + 40 HD Channels||Rs. 409|
|Tamil Cinema+Sports HD||186 Channels + 40 HD Channels||Rs. 409|
|Telugu Super Value HD||193 Channels + 40 HD Channels||Rs. 439|
|Malayalam Super Value HD||190 Channels + 90 HD Channels||Rs. 439|
|Kannada Super Value HD||190 Channels + 40 HD Channels||Rs. 439|
|Tamil Super Value HD||192 Channels + 40 HD Channels||Rs. 439|
|Telugu Cinema+Sports HD||187 Channels + 40 HD Channels||Rs. 405|
|Value Plus ROI HD||173 Channels + 40 HD Channels||Rs. 429|
|Kannada Cinema+Sports HD||185 Channels + 41 HD Channels||Rs. 409|
|Mega Pack HD||206 Channels + 40 HD Channels||Rs. 529|
|Kannada World Pack HD||184 Channels + 40 HD Channels||Rs. 459|
|Telugu Value||134 Channels + 1 HD Channels||Rs. 209|
|Tamil World Pack HD||185 Channels + 40 HD Channels||Rs. 459|
|Kannada Value||108 Channels||Rs. 209|
|Tamil Value||110 Channels||Rs. 209|
|Malayalam Value||147 Channels||Rs. 309|
|Telugu World Pack||151 Channels||Rs. 309|
|Tamil World Pack||148 Channels||Rs. 309|
|Kannada World Pack||147 Channels||Rs. 309|
|Malayalam World Pack HD||183Channels + 40 HD Channels||Rs. 459|
|Telugu World Pack HD||187 Channels + 40 HD Channels||Rs. 459|
|Kannada Cinema + Sports||131 Channels||Rs. 259|
|Value Pack ROI||100 Channels||Rs. 260|
|Tamil Kushi||97 Channels||Rs. 219|
|Kannada Kushi||98 Channels||Rs. 219|
|Malayalam Kushi||96 Channels||Rs. 219|
If you are the one who prefers one-month plans, then the below information is all you need:
|Sun DTH Recharge Plan||Validity (In Days)||Price|
|Ala carte Denomination||30||Rs.100|
|FTA Basic 1||30||Rs.154|
|SD - Odia DPO Pack 1||30||Rs.197|
|SD - Bengali DPO Pack 1||30||Rs.198|
|SD - Tamil DPO Pack 1||30||Rs.199|
|Ala carte Denominaion||30||Rs.200|
|SD - Marathi DPO Pack 1||30||Rs.209|
|SD - Malayalam DPO Pack 1||30||Rs.219|
|SD - Kannada DPO Pack 1||30||Rs.220|
|SD - Telugu DPO Pack 1||30||Rs.225|
If you are a sports enthusiast and don’t want to miss that next IPL or EPL match, here is a quick list of Sun DTH sports channels and their numbers:
|Sun DTH Channel||Channel Number|
|Star Sports Select 2 HD||988|
|Sony Ten 1 HD||982|
|Star Sports 1 HD||984|
|Star Sports 2 HD||986|
|Star Sports 1 Hindi HD||985|
|Star Sports 1 Select Hindi HD||987|
|Sony Ten 2 HD||983|
|Sony Six HD||975|
|Sony ESPN HD||977|
Sun Direct Buying Process
You can buy a brand new Sun Direct DTH connection in three simple steps:
- It starts with choosing your subscription model. There are different DTH models available at your disposal:
- Entrustment Model (Most Popular and preferred): Unlimited recording, 3 years warranty on Set Top Box, Free delivery, installation, activation, and demo.
- Outright Model (allows you to own a DTH connection Set Top Box and accessories): Unlimited Recording, 1-year warranty on Set Top Box, Free delivery, installation, activation, and demo.
- Rental Model (allows you to avail a new DTH connection Set Top Box and accessories on a monthly rental basis): Unlimited recording, 3 years warranty on Set Top Box, Free delivery, installation, activation, and demo, and refundable security deposit.
You can pick either of these models in SD or HD services
- Next, you will be required to pick a language
- After picking the language, browse through all the available packages that meet your choices and finances.
- You will get an order summary flashing on your screen, inclusive of GST charges.
- Lastly, you will have to add your personal details to submit the new connection request.
Sun Direct Customer Care
Customers can access Sun Direct DTH Customer Care Support for any product-related, technical, or account issues via various platforms. These include:
- Email Id (email@example.com)
- Toll-free number (1800-103-7575, 1800-123-7575)
- Regional customer care number details
- Chatbox Services
- 24*7 Helpline (76010 12345)
- Complaint Management System (customers need to fill in their registered mobile number to register a new complaint or know the status of their opened complaint)
You can use either of the above platforms to find solutions to your issues. If you want to upgrade your packages, don’t hesitate to reach out to Sun Direct customer care.
Sun Direct Customer Reviews
We have collated a list of feedback from Sun Direct customers:
Good build-quality, nice and compact, love the HD channel experience
Excellent picture clarity. Glad I subscribed to HD package.
Sun Direct is an affordable option for those wishing for decent picture quality. However, the HD channel experience has not been so good. There has been connection issues now and then.
Set Top Box and overall signal strength are good. However, I experienced signal drop for some channels (Star sports, MAA). But overall a good experience.